I have been going there for years. There re a lot of things to like about this practice…read more Peggy at front desk is really on the ball , handles multiple issues without getting frazzled. Hygienist does super job. Always parking space. Very pleasant atmosphere. Highly recommend!

Serious Dental phobia here! This group has made it so that I can get the work needed done and I…read moreliterally go in for routine checkups! I used to hide from dental work for years! Everyone here is welcoming and put me at ease from the moment I walk through the door. I'm so grateful that they are so great at what they do. From the front desk, to the hygienists and of course Dr. Su, ... top notch care!

Avoid at all costs! I'm done with them. They have deceptive billing practices. I got my cleaning…read moredone a few weeks ago and the receptionist told me I didn't owe any copays because it covered by my insurance. I just received a bill for $96! This happens every time. I pay the full copay thats due and then get a surprise bill in the mail a few weeks later including $5. Don't go here unless you enjoy giving your money away.

A few years after leaving his office vowing to never come back again, I'm left dealing with a…read morecavity drilling that left my molar highly sensitive. Worst yet, when I told him I experienced extreme sensitivity, I was reprimanded for "lying to his face" because "it couldn't have happen" and "it must be me". The worst part was knowing that the drilling was not needed after getting a second opinion from another dentist who examine other teeth Dr. Eisenbrock recommended filling, which I never went back for. This molar is in need of a root canal which meant killing the nerve rendering my tooth dead. I would never go back to him. The way he treats his patients like clueless submissive farm animals, if he was a obstetrician, he would be killing babies for profits. I am seething with anger and in my eyes, he is nothing but a con man driven by profit. The damage that he dealt is one I'll have to live with for the rest of my life, a dead tooth that was perfectly healthy before I pay a visit to this unethical, arrogant, malevolent man. Save yourself the permanent scarring and the anger, walk away and never go back. I posted a photo evidence of my molar which needed a root canal and is now covered with a filling.

I have no words to describe the amazing care I've received at Ideal Smile Dental. The staff and the…read moredoctor are truly exceptional professional, kind, and caring in every way. I've referred all of my friends, neighbors, and coworkers here, and I'm sure they're doing the same for their families. When you find a dental office that makes you feel this comfortable and well taken care of, you never go anywhere else. Highly recommended!

The team's performance is exceptional, consistently exceeding expectations and fostering a positive…read moreenvironment.

I always have a very professional and thorough exam and treatment, when necessary, at this practice.read more

Dr Gene Gutman was a great dentist. Unfortunately he sold out to larger group. While their services…read moreas a dentist may be OK their billing is a hot mess. Good luck getting a call back from accounting or trying to solve a billing issue.

I had to get a tooth extracted today and was not looking forward to it. The two other teeth I had…read morepreviously extracted from two had complications after the extraction.. However, Dr. Ma I must say is an excellent dentist. My appointment was for 11:00 AM today after she numb me up with Novacaine. She started working on my tooth which was broken off at the gum line. Total time in the chair was about 20 minutes. I was shocked it was over and painless.. I highly recommend Dr. Mayer for anyone looking for a new dentist. She is excellent and has a great personality and a dental assistant. also the best.

My family had been longtime ( over 20 years) patients at this practice. The Dr. recently retired…read moreand new office staff has come in with the new Dr. taking over the practice, well, they called prior to an upcoming appt and wanted us to fill out new patient paperwork online because they were computerizing their records. The have all our records and when we pushed back with that point the person on the phone became nasty and claimed she could not read the records. We decided to move onto a new provider after that experience because we have found that if the office staff doesn't care the provider doesn't either especially at times of transition.

Beside myself! After going back and forth regarding insurance coverage for an HOUR and them…read morethreatening not to treat and EMERGENCY appt they finally saw me. Once in the chair they told me I have and "Interesting Mouth" and made me feel extremely uncomfortable. I will NOT be back

Don't come here. They told me I needed a root canal and cavities filled that I didn't have for my…read moreinsurance money. It's unethical.

He is hardly there. In 5 years, he couldn't get an implant bridge to work properly. I now have a…read morenew dentist.

A few years after leaving his office vowing to never come back again, I'm left dealing with a…read morecavity drilling that left my molar highly sensitive. Worst yet, when I told him I experienced extreme sensitivity, I was reprimanded for "lying to his face" because "it couldn't have happen" and "it must be me". The worst part was knowing that the drilling was not needed after getting a second opinion from another dentist who examine other teeth Dr. Eisenbrock recommended filling, which I never went back for. This molar is in need of a root canal which meant killing the nerve rendering my tooth dead. I would never go back to him. The way he treats his patients like clueless submissive farm animals, if he was a obstetrician, he would be killing babies for profits. I am seething with anger and in my eyes, he is nothing but a con man driven by profit. The damage that he dealt is one I'll have to live with for the rest of my life, a dead tooth that was perfectly healthy before I pay a visit to this unethical, arrogant, malevolent man. Save yourself the permanent scarring and the anger, walk away and never go back.

I heard dr ragull retired he was a caring wonderful doctor I saw the review on this and will not go…read moreif they the new ownership made it go downhill I'm looking for a dentist now I did go to the old dentist previous he was wonderful but what I hear about this right up no thank you

Our whole family has been going here for over 10 years when Dr. Rigau was in office. The new…read moreownership has really taken a turn for the worse

They were supposed to follow up and refund some of the cost, they are so concerned with bad reviews…read morethey never followed up even after 2 calls placed to their so call customer service and resolution dept! I would not take an animal here ! You are for-warned about this scam company .

I never make reviews, however they made me wait 3 hours in between the lobby, and seeing a doctor,…read morethey then tell me (right before they close weirdly enough) that my Insurance didn't answer and they can't clean my teeth after they tried to charge me for multiple extra care programs that I didn't come in for. all I wanted was a teeth whitening but instead they wouldn't even do that even tho I'm on file. It's insane why I come back because it's always an issue here. The staff are friendly, but their practices are concerning they look for money instead of actually Providing care.

The entire staff was friendly and helpful. My previous dentist retired. I tried two different new…read moredentists. I was not satisfied with them. I was happy to find Universal Dentistry. The dentist explained everything in great detail. He gave me several options. I chose one and he was able to complete the process quickly and with little discomfort. Universal Dentistry is my new dental care office.

You must pay in full for ALL your work before they will start!…read more staff is nice Dentist is excellent he is great with a needle and does good work , he did not finish my teeth by polishing them they are rough and bumpy, but I'm scheduled for cleaning maybe they can do it .