tagged along with a friend who has an amazon account. the store inside looks nice and the workers seem well trained so good job to them, but almost everything is crazy expensive and marked up in here for food thats nothing special. i'm not sure what the appeal would be shopping here besides feeling like you're part of the future of shopping with how checkout works. a whole foods would have been a much better option at this spot since we dont have any local here and at least if you're getting charged more you can get some kind of quirky item out of it. read more

Great prices and everyone has been very helpful while learning to use the app for shopping. It's also a great place to pick up or return your Amazon packages. read more

Been in twice and my receipts were accurate. Today I decided to try curbside pickup. The bananas I received look less than appetizing. Were these really the best ones to pick in the whole store shopper? If so, they should be tossed. I have done delivery in San Diego and it was beyond 5 stars, all fresh flawless food there. Employees should care what they're sending out, but they get paid no matter what so I get why they don't. Prices are super high here so I will go in from now on if I need something quick otherwise it makes sense to go to winco or stater bros for better service and prices! Employees were nice though!! read more

Amazon Fresh - Bananas - Grocery Near Me - Murrieta, California

These reviews are hilarious. Yes, this place is overpriced, yes, this place is small, yes, this place is out of groceries all the time, yes, overall it's a horrible shopping experience. My question is what the heck were you all expecting. This is a place to buy one or two items and that's it. Go to a grocery store if you want a grocery store experience. read more

I came shopping at this location in Murrieta for the first time ever. Clean store, not many people shopping, likely have everything I need, but not necessarily cheaper. I picked up a small can of Folgers coffee and shocked it was $12.58. I put it back. Walked out with some other groceries. Reviewed my receipt after getting my email. I was charged for the coffee. I had to request a refund which wasn't an issue, but a hassle. The idea of walking in, grabbing stuff, putting it in the cart, and walking out, is not without its drawbacks. You have to review your receipts. I want to know what I'm being charged for before I walk out the door. It's not really for me. read more

Prices are toooooo high. Better off shopping elsewhere. Too bad because I really wanted to like this store.

Ordered groceries to be delivered - yet we never got the delivered groceries. Amazing. Why bother with this store? Will just sit and watch it close down as Amazon is already letting go 10k employees- they might as well let go of this store and their lousy delivery drivers. read more

Extremely convenient, supper easy with an Amazon account to pick items up, bag, and walk out. All staff was friendly and courteous. Very well kept store and clean. A great unique experience! read more

You have four ways to shop. You can do the traditional way, just walk in and go through the register. You can come in through your Amazon app and leave with your Amazon app and you'll pay with a card connected to your Amazon app. You can sign up in about 30 seconds to come in and out with your handprint or you can come in and out by just putting the card in that you want to use. Be careful to always put items back that you decide not to purchase exactly in the same spot you got them or you will be charged for them. The hot food section is great. Lots of tasty .. All you can fit in a box of 3 sizes of boxes. They also have precooked foods that you just take home and warm up like meatballs, grilled chicken, salmon, pre-made fresh dinners with like spaghetti and meatballs and pastas. They have a huge salad bar. Again, all you can fit and your choice of small, medium or large box. The store is very clean. You can pick up ordered items from a Amazon locker at the store and also do Amazon returns. Grocery pick up and delivery. I think it starts at only a $1.99 to have somebody pick your groceries for you and do a curbside pickup. Their happy belly brand has the lowest prices for milk, eggs, canned goods, eggs, and a huge selection of items. The main counter has really high quality cuts of meat. They always have rotisserie chickens for $4.97 fresh French bread for $0.79 bananas $0.15 each. You don't have to weigh anything. Everything is priced per item and a lot of things come out a lot cheaper than other stores charging by the pound. They have a great selection of 365 items. read more

I love the concept of this place. I like being unbothered by people and love that Alexa can tell you exactly what aisle items are in. I love the swiftness of scanning in and just walking out (and that there is a regular register if you'd rather check out that way). The thing that boggles me is the way you pick up items. We got into the store by one of my friends scanning her Amazon app, and her husband and I were just part of her party. I didn't plan on buying anything (so I didn't scan in myself separately), but then changed my mind later. I figured my friend could buy it, and I'd pay her back. The employee told us that since I had picked it up, I had to put it back and then my friend had to pick it up again off the shelf herself. We ended up just checking out at the regular register instead of walking out, and at least we know for next time. But it does raise questions to me of if someone goes with their spouse or their kids who end up touching a bunch of stuff or all separately grabbing items to check out on one person's account. I hope they refine this part of the system soon. read more

With various advertisements across the internet and city, we were truly excited and anxious to shop at Amazon Fresh on grand opening day as they showed the newest technology. Yet, the shopping experience on the first day was, unfortunately, a disappointment. To start off, the store is not that big with the price being pretty comparably higher than competitive stores. The only good thing is the food court and the salad bar section. I self checked out with the new system in which I did not receive the receipt until 4 hours later. Sadly, the "robot self check out" overcharged me; and I had to call customer service for refund. Today, my wife shopped there again and, of course, the robot overcharged us once again. I then had to call customer service again later. Those who shop here, I recommend to check the receipt every time you purchase to make sure you are not overcharged. read more

I was asked to show ID upon entering the liquor aisle yesterday at the Amazon Fresh near Hot springs Rd. I was asked to remove my license from my wallet and very quickly my license was scanned into a hand held device without my permission. Driver licenses hold a lot of personal information and they essentially stole it from me and are free to do with it what they want. Rude and invasive and I'm not returning. read more

I'm an amazon.com fan. We were excited and waiting for the opening of Amazon Fresh. We went to buy our groceries there today and were extremely disappointed. The employes were wonderful, very friendly and helpful and lots of them. Unfortunately the prices were exceptional high and there was nothing special about what they were selling. The meat department smelled like bad fish, they are obviously not grocers. The cooked food area had some great looking pulled pork, but other items were dried around the edges and in bad condition. I think the health inspector needs to test the food temperatures. We have many, MANY, choices for groceries in our area and all of them out shine Amazon Fresh! We ended up putting everything back on the shelf and went to Staters. read more

I've been waiting impatiently for this location to open. It would have been my first time in an Amazon Fresh. I have boasted and advertised on fb in our town because I was so excited to have something so close, and I love ordering through Amazon. I guess the joke was on me, man oh man was I disappointed! The prices aren't anything you would see on their website, much higher then any other grocery store locally. Selection was horrible, shelves had several products missing, produce wasn't fresh and the meat dept smelled like something died back there. Getting into the store was a fiasco, only because people aren't familiar with the amazon app and I guess clicking one thing was difficult. You use your phone to scan yourself in, there are cameras in every angle so when you pick an item off of the shelf and place into your cart it adds it to your bill. Super neat idea right? Not really, when you exit the store you again scan your phone. Expecting a receipt one wasn't provided and I was told I would get one via email in 20 mins. Nearly 4 hours passed, I received the receipt and one of my items were charged incorrectly and the $10 off coupon wasn't applied. Ok it's still new, let's call customer service and have it handled. I'm a prime member, so I thought it would be taken care of immediately. Wrong again! After dealing with someone who barely spoke English for over 30 mins he comes back on the phone to tell me this is an issue they keep having and to check my account in a few days to see if the coupon was applied. Ummmm seriously?!?! My card was changed and I received a receipt that didn't reflect any coupon whatsoever. I was asked to call back in a few days if the problem didn't resolve on its own. I am now expected to take more of my time dealing with people who can't understand me. Oh and for the item I was over charged for, I was told to come back into the store for a price correction. For people who can't drive, like myself... how is this convenient in any manner? Receipts should be given before the customer leaves the store. I won't be returning. I know neighbors were worried about Amazon taking over, but if this continue the way it was today and from stories I've heard this won't be an issue. If anything it will be used as a return center for unwanted packages. Way to drop the ball Amazon! read more

This techie store can be a bit intimidating for new shoppers, so here's a quick walk-thru. You'll need to have the Amazon shopping app downloaded on your phone and a method of payment saved to your Amazon account. When you are at the homepage of the app, there should be an option under the search bar (might have to swipe the menu bar) for "in-store code". Tap that option and a QR code will pop up. Scan that code at the front entry and the gate will open for you to shop. Then, shop like you would a normal shopping trip. When you're done, scan your QR code once more at the exit gate and walk-out (yes, it feels weird). Your payment will automatically be charged to the card attached to your Amazon account. Tip: You can bring your own bags and save the 10 cent charge per Amazon paper bag. All you need to do is place the items you're buying directly into the bags while shopping, which saves time and makes it easier to pack up in the car. The downside to this type of shopping is that your receipt doesn't come till about 2 hours later. Therefore, you won't see an error until then. I've been charged for Amazon bags that I never used, so make sure to check your receipt. Most errors can be easily fixed online, but some will require you to call a customer service number (no need to go back to the store). Another downside is the small selection of items. I'm hoping that the variety of non-dairy and sugar-free items will expand. Otherwise, I like the concept and if they can become more competitive in pricing and variety of goods, this may become my new favorite fast stop shopping market. Give this place a try. It's a new experience and there are always workers available for help. read more

Went there today just to check it out. Wow! What a disappointment. Extremely high prices compared to any other super market in the area. Very poor selection of grocery items. Many of the shelves were half empty. The meat counter was near empty. Wanted to purchase some fresh chili's but they had none. You would think a company like Amazon would have the store stocked when they just opened. Will not shop there again. read more

Not all that you definitely won't be getting a deal shopping here it's big spacious and very organized but I get better prices at a local grocery store like stater bros read more

Great experience, the fresh made food in the kitchen is great, good selection of name brands and Amazon brand items. The prices are not the most competitive though, but I don't think it's trying to compete with discount grocery stores to be honest. read more

I ordered a grocery delivery today. When it arrived some of the bags were open. The raw chicken container was leaking raw chicken juices and the blackberrys I ordered were all squished the packer was ALJ. I'm trying to find a tel# for the store to complain but funnily enough can't find it. I called CustomerService they don't have it - right! And it will take 3-5 days to get my money back. Really Amazon! read more

I like high tech shopping but Amazon Fresh walk out check out has glitches. I checked out with 3 items but was charged for 4 items. Apparently I was charged with an item that I inspected and returned to the same shelf..called Customer Service and was told I will be refunded. I will wait for awhile before I used the walk out check out service and will go to the cashier instead. read more

If you want to spend your mortgage on groceries this may work. It's so expensive it is funny. Things I can get for a dollar, here cost 9! If you enjoy over paying for your staples come here. Oh yea, they you don't even get a receipt for what you bought. Consumers need to stand up and convey to Amazon this stuff is completely unacceptable! read more

Even though it's a brilliant idea and super convenient, the prices weren't low or competitive at all. It's a shame, they could really be fantastic if they had better pricing. read more

Prices were mostly expensive - some items more reasonable than others. I went to try out the walk out shopping. Someone was there to help me scan to enter. The aisles were skinny and shopping carts small - would have been hard to fit a week's worth of shopping in. Did our shopping, scanned to leave. I used a coupon at scanning to leave. This was Wednesday night. The receipt for the order didn't come through until Friday morning. Found my coupon did not get applied, and one item (an expensive one) was wrong. It was easy to fix the wrong item - all self help through the amazon website. For the coupon, I had to call (which is weird for amazon - I've always done self help or chat). The call forwarded me to another department and they referred me to go back to the store...like what?? If I was in the area, needed only a couple of items, and was short on time, I'd probably go back. Otherwise, I'll still to my regular grocery stores. read more

This was the worst grocery store I have ever been in. I use to work in the industry so I pretty much know what I am talking about. It it also highly price being a supposedly self serve store. Don't even waste your time. read more

I've been to the new location three times since they opened. They were fully stocked today and I was able to locate most of the items I would typically buy at Whole Foods. The pricing is basically the same as WF's. Employees are very friendly and helpful. Love the convenience of scanning in and out. My receipts have all been accurate. Maybe it's not for everyone, but I will continue to shop at this location. read more

It was a good experience, immensely helpful people as you walk into to help with the process. As for all the cameras mentioned by the previous person, they are scanning the products you pick up from the shelves and you must return the item you don't want to it's original shelf or you will still be charged for it. That simple love the deli good food, including sushi read more