I want to recognize Kaylee, the GMC at Stater Bros, for her outstanding customer service and professionalism. She is always friendly, approachable, and willing to help both customers and team members. Kaylee consistently goes above and beyond to make sure things run smoothly and that customers have a positive shopping experience. Her positive attitude, strong work ethic, and dedication to her job truly stand out. Stater Bros is fortunate to have someone as hardworking and caring as Kaylee on their team. Thank you, Kaylee, for all that you do! read more

The team at this Stater Brothers is top rate, especially Cindy B. who is so caring about her customers. She asks about our days and I see her making sure people get help out if they need it. A real bright spot up front. Also, I have back issues so need to find someone to put a case of water in my cart. Every time I ask a team member they do it with a smile. (Sometimes other customers volunteer too, which is nice.) Great store with a great team. My #1 shopping spot! read more

This market is always one of my favorite super market. They have all the healthy foods selections I like. Price is reasonable. The best part about this market is their exemplary services. Most of their cashiers are always pleasant to deal with. read more

9/9/25 3:30 Tuesday We've been Stater Bros., customers, for over 35 years. I've always had great visits, but today was exceptional, prompting this review. Angel, in the meat department, took my request to get rib eyes cut a little thicker than the steaks that were in the case. He brought out a whole prime rib roast, asked how I wanted them cut proceeded to work on my order. He could have easily thrown them in paper but asked me how I wanted them packaged. WOW!! I was so impressed with this young man. I ran into the store manager while waiting. He seemed to be making rounds and asked if I was being taken care of. I told him that Angel was working on our order and paid him a compliment. We walked around and picked up a few more items, and were on our way. I have such a warm feeling of this store, today. Thanks to the employees including the cashier. GREAT WORK STATER!!! Please give Angel a raise! read more

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The store manager Jared was incredibly rude to me and I heard him very rude to his employees.

This one seems smaller than the one in temecula. I don't like the doors being so far apart from each other. There are 2 entrances and they'll close one at night, so I have to walk all the way to the other end. It just seems like a far walk. Lol! The staff here is friendly and its pretty clean and organized. Stater bros never really had great deals, but they seem to have good produce and a great sushi vendor section. Overall, I go to stater bros a lot and this location is decent. read more

On my recent visit to Stater Bros. to buy groceries and chicken. I forgot to pre-order my 30 pounds of chicken I typically purchase each week from the butcher department. They only had around 5 pounds available for me. I continued my shopping and got all of the items I was looking for. As I approached the checkout, I saw my butcher Jaylen running up to the front with a huge package of meat. He said he found another 10 pounds for me. I was so impressed with his service and finding me. In the checkout I told my checker Cindy B how the butcher ran an extra package of meat up to me. she let me know it was Jayden who helped me out. I always love shopping at Stater Bros. This is why I am loyal to them and always buy all of my meat from their exceptional butchers at Stater Bros. read more

This review is about the meat department butchers. I was looking around in the butcher section for some top sirloin preferably strips. One of the guys asked if I needed help. I told him what I was looking for, and he helped me find it, but not only that he went above and beyond because I asked them if there's any way that they can cut it for me and he went back and cut it for me I thought they had a machine or something, but he actually cut it by hand. I was pleasantly surprised and very grateful for his service and help wish I got his name, but he was one of the butchers there today.. read more

Typical supermarket but their beverages are a little pricey. Vegetables and meats look fresh and Promising read more

Stater Bros. Markets - Grocery Near Me - Murrieta, California

We have to thank Kaliana for kindly helping us. She was super kind and patient with us

Our family has been coming to the Hancock Stater Brothers Market for over 11 years! We appreciate the quality and price of their products compared to other grocery chains, but what really set this store apart is its friendly and caring staff. One such individual is Cindy B. who I've personally observed on multiple occasions interacting with customers, especially elderly patrons, in a loving, patient and meaningful way. I am not yet in that age bracket, but I can only assume it must be very meaningful to be treated in such a personal way when venturing out on a shopping trip, which alone, can be so overwhelming these days. Thank you to Cindy and so many others who make coming to your store an enjoyable experience! Happy customer read more

Cindy B. is an exceptional employee! Her customer service is great!! She shows that she really cares about her customers. read more

This location has always been very good! Especially the meat department because they actually ask if they can be of service. I went today to get some chuck steaks because the meat quality at all the Stater locations are great. Whenever they had ribeye steaks or roasts on sale it's a MUST! This store is always clean and shelves full. The customer service at the checkout is good as well. read more

I guess you guys don't do customer service anymore. I shouldn't be expected to bag my own groceries at your store. You need to seriously do something with your Sunday staff. read more

I want to compliment Stater Brothers employees. The store is clean and people are friendly. The meat department is excellent. Produce is fresh and there is fresh cut veggies and fruit if you are in a rush. Thank you for carrying my favorite dip, Daisy already made French onion dip & ranch dip. I have only found this dip @ Whole Foods. Also, the deli department is well staffed and all meats & other items delicious. This truly is the only grocery store that has enough checkers... way to go Stater Brothers Company for employing enough staff to get your patrons through at a reasonable time. I live on the west side of Murrieta & tge drive is worth it ! read more

My son in law & his family live in (Nov 28 2024) Murietta CA. They love Stater Bros. Has everything u would want in the grocery store, also very clean aisles, & nice prices for California. My honey went with us & got some Shrimp Cervice with Jalapenos. Fantactic. ( we live in Alabama so our prices there with Kroger are much better, cost of living is so low for us) read more

This Stater Brothers employees are all pretty great, but the meat department is exceptionally awesome! I had asked Marcus to keep an out for a whole chicken that was larger than most of what they get in. He did and he called me, just like he said he would, put 2 a side for me. The rest of the meat department and butchers are just as amazing. I'm really particular about the cut and type of meat I purchase. They ALWAYS come through. I can't say enough good things! read more

I feel like maybe I just need to stay away from Stater Bros. and stick with Amazon Fresh or Von's. They have some of the most unfriendly and rude cashiers. Just left and our cashier Kyndalle (may have spelled it wrong). Her description, dark skinned, box braids, and she worked on 11-10-24 at 1pm at the 15 items or less line. Didn't greet us, scanned our items and threw them in the bag and she got irritated when I asked her to put everything in just 1 bad. Handed me my receipt without eye contact and proceeded to scan the man's items in back of me. I told her to have a better day and to brighten up; she rolled her eyes. I spend way too much money at this store to always leave with a cashier being rude. Perhaps she was mad she had to come in to work as we were her first customers as she'd just clocked in. Either way, this needs to be addressed. read more

I came in this morning at 8 AM. No fresh bread only stale day old bread. Where is the baker? Where is the bakery? One checker and the line down the aisle. Alfred would never allow this when he was regional manager. read more

Stater brothers in Murrieta used to be my go-to stop. But lately I feel unsafe even parking my car. With the constant transients in the parking lot begging for money, even knocking on windows, to broken down cars and overnight campers in the parking lot. I'm not sure why management hasn't take care of this terrible issue. Who would want to shop somewhere where you feel unsafe? Do better, stater bros. This is embarrassing. read more

Stater Bros. Markets - Grocery Near Me - Murrieta, California

Looking for a great butcher. Skylar at Stater Bros. is your guy! He was very helpful. Cut my Rib Eye Roast the way I needed and gave me great ideas for preparing it! read more

My favorite store the workers are so awesome. Great selection of everything i need. You can get sandwiches made to order. They are pretty good and really fresh. read more

Used to be my go to stop cause it's right by my house but I'd rather drive much farther to avoid this store. Cashiers are rude. And the biggest issue is why the heck are there only two cashiers open all the time, lines all the way down the aisles, but yet they have workers mindlessly stocking shelves and walking around on their phones. Crazy work. Do better stater bros. People have places to be. read more

This is my new favorite grocery store! Clean! Organized and stocked! The meat and produce department are great! Plenty of check outlines for fast service! read more

Poor customer service spoiled my night. Josh V. came from line #5 to place a closed wire directly in front of me as I stood in line #4 with the light on. He did not utter a word or a gesture, he just went back to his line #5. I addressed him about it and he chuckled in my face with an assistant bagger with no response. In no way do I appreciate this treatment unwarranted and not happy with the experience at all, especially spending my earned money here. read more

The manager is very rude. I came In for a return and the way she approached me was very ugly .I went to another location and manager was super friendly and was able to return with no issue read more

I use the online pickup services regularly. The online ordering service is well worthwhile. The quality of food is hand picked by stater brothers employees and they reach out to you directly via text for easy substitutions. If I forgot anything on my order I can text my shopper, and they add it to my order. I also tried Amazonfresh and they gave me expired jelly, and k-cups instead of coffee grounds...I don't have a Kurieg. With stater brothers I really feel like I'm working with a shopper who cares about what they put in my car at pick up. Spencer, Anthony, Lazarus, Andrew and Austin have all done a fantastic job servicing my pick ups over the last 3+ years and I can't thank the whole team at stater brothers enough for offering a great service. Highly recommend!! read more

I have always loved this Stater Bros or all Stater Bros for that matter. However, u need to Yelp about today's experience. I usually go here weekdays afternoon or weekend mornings. Not very impressed w JAWN at the butcher area. Went to grab 2 beef shoulder clods and asked him to slice them thin. His reply, "Ummm... it's not gonna be good, I don't have a slicer back here. You could take it to the deli, they have a slicer back there but I don't think they'll do it. The butcher left for the day but he'll be back tomorrow morning. You can come back tomorrow morning and he can slice it for you. If I slice it it's bot gonna be good." 1. He suggested I take it to the deli!?!! Wtf kind of answer is that!!?!?! Of course they're not gonna do it bc the deli deals w COOKED FOOD!! I work in microbiology and I highly doubt the FDA would be happy about that comment!! 2. Lazy.... it was obvious this kid is lazy... he kept insisting that "it's not gonna be good" if he cuts it. Why in the hell do you work in the butcher shop then if you can't cut meat!?!? Wtf!!??! 3. Come back tomorrow?!?! Do you seriously think that people have time for that? 4. Idk bout you, but this kid needs to be retrained or something. These are not smart answers he gave me when I asked him to slice my meat. If he doesn't know how to do that, he should not be working there. He is not qualified to work at a butcher shop. The kids that work in the day time are all pretty good. They always prep my meat as I ask them to. But as for JAWN, yeah... someone needs to talk to him. I have been going to this Stater Bros for 27 years and have never had this issue w ANY of the butcher shop staff. Be better, please!!! JAWN needs to either get retrained or work somewhere else, or get unlazy. No bueno people, no bueno!! read more

I have recently moved to this area and I've been doing my shopping at the store. Comparatively speaking, the store is extremely clean and everyone who works. There is very helpful every time I come there. I have checked out through Cindy B line to check out, and she has been amazingly kind and personable. read more

1st time at this Murrieta location and honestly didn't disappoint. Great steak selection at a great price and just love there beer selection. They have beer and wine from alot of local socal Vinyards and breweries. read more

Stater Bros. Markets - Grocery Near Me - Murrieta, California

I just wanted to give a shoutout to this amazing young man named Spencer! I've seen him start out as a bagger and know doing the shopping for my online groceries as well as delivering to the car! He always has a smile on his face and you can tell he is so passionate about his job and loves what he does! Thank you Spencer for always going over and beyond and Caring about what's on my shopping list. read more

Ghetto . Slow, nothing is ever in stock . They never have all the lines open . Maybe two while the whole store is full . Ambiance is dead .

This place was a crazy mad house, two days before Thanksgiving compared to an empty Albertsons. BUT, I can't complain because they had the one thing I needed that they didn't have which ultimately saved our annual Thanksgiving dessert tradition. Service at checkout was friendly as well despite how busy they were, they had a lot of registers open to keep all the lines short. read more

I just have to take a minute to thank the Amazing cashiers at Stater Bros for all of their endless service to the customers, working so hard to help our community have great holidays and always welcoming us with a Smile and making sure that we have everything we came in for, they are standing on their feet all day and always have such a positive attitude, a Special thanks to Cindy, Karen and Edie, you gals are Amazing!! * Staters please bring back your wine sales! read more

Stater Bros. Markets - "MERRY CHRISTMAS & HAPPY NEW YEAR TO THE AMAZING CASHIERS @ STATER BROS ON HANCOCK IN MURRIETA!" - Grocery Near Me - Murrieta, California

I have been coming to this store since we moved here 8 years ago, I was greeted by Cindy B and from day one I felt at home! I love that you have no self check out lines ,so I can appreciate the wonderful customer service provided by each and every one of the cashiers and baggers ... I have never ever have had a bad experience, from the bakery, the sushi, the meat department and the fruit department is all top notch in my book . I went in on a busy long line Super Bowl Sunday morning, but saw Cindy again, smiling , conversing, working hard and I was happy to be in her line to get that warm customer service from her ! Always pleased with Cindy and absolutely all employees here! Not to mention the best prices too! Please keep everything the same and don't ever get those self checkout lines, it's one of my main reasons I enjoy my hometown Stators! read more

This Stator Bros has been my go to supermarket for a while now. I have yet to have a negative experience and the employees are always friendly. I came in today around 4pm to do my usually weekly shop and as I finished loading up my car I realize I had locked my keys and cell phone in the trunk of my car. My heart dropped to my stomach as I had my 5 year old and 18 months old with me. I went inside to ask for a phone to use so that I could get ahold of someone to get my car unlocked. I asked the first two employees at the entrance that I came across. I wish I would have gotten her name, but a young lady with dark hair and light complexion without a second of hesitation offered her phone. She was so beyond kind and so willing to help a stranger. I didn't get to thank her enough. She deserves all good karma to come her way! read more

they never have enough checkers. since the manager has been here it's been terrible I will go to another stire. it's really slow here

I was just at checkstand one, and I was treated with the worst service I have ever experienced, she I sutled me, was rude, refused to take my new stator bros card number as I showed it to her, after she chased down a shopper as he was leaving accusing him of stealing and fou d he was not. The worst experiment in a grocery store I have ever experienced, because of this checker. read more

Great store! Very clean. Friendly staff, plenty of lines open at all times. Pro's: Fruit station-cut and packed right in front of you so you know it's fresh. Service Deli- Delicious case of meats/cheese, salads, hot foods etc. Butcher shop- love their seasoned meats. We've purchased at other stores, they just don't taste the same. We always seem to come back, purchase from here. Whenever we entertain we always get compliments on the meats. Prices are reasonable. read more

New to the area and this is quickly becoming "my Stater Brothers". I live almost equidistant to three locations, have been to two of them, Menifee off Newport twice, this location only once, but this location felt a lot more my speed. Very clean, friendly employees, well stocked and staffed. Stater Bros is always affordable and they have a great vegan selection. As a vegan, if I could only shop at one store, Starer Bros would be neck and neck with Trader Joe's, and honestly, it would probably take the cake so to speak. (Terminator voice) I'll be back. read more