Decided to reserve a deluxe pedicure and it was an uncomfortable and underwhelming experience. Was not able to relax as the pedicure felt rushed, a bit rough and the massage capabilities on the chair were weak. The nail tech was not that personable. She did to a decent job painting but the additional services felt rushed. I don't think I'll be back. read more

I always get the basic pedi by Quinn. She's so nice, professional, quick, and remembers exactly what I read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

The service and quality was terrible. I went to get my acrylic nails filled and a ombre polish with red, white, and blue sparkle for 4th of July. It cost me $70. My 13 y/o daughter got full acrylics and nail art that took about an hour longer than mine that was also awful and her's was $85. A gal I know legit thought my child did my nails they were so bad. My money would have been better spent if I flushed it down the toilet. Stay away!!! read more

Ambiance Nail Spa - My nails. People thought my daughter did them because they look so terrible. Such a waste of money. - Nail Salons Near Me - West Chester, Ohio

The lady who did my nails cut me with the nail file. I pulled my hand back and said "ouch" she grabbed it and did it again so now I have a pretty decent cut on my thumb. read more

I've had several poor quality experiences here and I won't be returning. I went in for a wax and it was rough even for waxing. The wait was 3x the length I was told and once finally serviced the waxer was rude rough and did a poor job. A part of my eyebrow was missing. It felt like she didn't want to be doing it and she was very rough in return. Terrible experience and I will definitely be going elsewhere from now on. read more

Ambiance Nail Spa - Missing eyebrow - Nail Salons Near Me - West Chester, Ohio

I came here to get a pedicure and fill in after I had canceled with my regular place, only because I was in the area and it was more convenient. I was immediately rushed and had my tech breathing down my neck while I was looking for a color. I wanted to have a glass of wine and relax after work and just felt very rushed. She did my acrylic first and then did my pedicure. I did a red color and chrome on my hands and I asked for the exact same on my toes. She forgot to do the chrome on my toes and when I pointed it out, as she was trying to check me out, she got so annoyed with me and asked why I didn't say anything.... I told her I wanted the same on my toes and I figured she was waiting til the very end to put chrome on. I could tell her and other workers were talking badly about me. Just a rushed and rude experience, just disappointed.... read more

My first review so bear with me. My Friend and I got recommended the Ambiance in colerain, the woman who recommended this place to us- her nails were perfect so we had high hopes. My friend paid around 80 dollars for a full set of acrylic with a design and gel polish. Just a simple N on her ring finger. She was in tears as she was leaving because her nails were so thick, uneven, and the letter was poorly done. The people inside were kind so she didn't have the heart to tell them she didn't like them. I had a similar experience, the man doing my set was very polite to me. Though, I also left with an uneven set, and I noticed later a bump of the acrylic underneath one of my nails. so while we were at fault for not speaking up, I just think the quality of what we received was worth writing about. read more

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I have been getting my nails done by Lina the past few months and I always love my SNS nails!

Went to this Ambiance location recently and really enjoyed the service I received! I got the dip powder nails. My nail stylist, Glady was fantastic and super sweet. She did my nails exactly how I wanted and they look awesome! I'm super happy with my services at Ambiance and I will definitely be back soon for a pedicure. Ask for Glady when you come in next time, she's great! read more

Ambiance Nail Spa - White dip nails - Nail Salons Near Me - West Chester, Ohio

Excellent service Don went above and beyond making sure my nails were perfect!!! Store was clean every one was very nice.

I see Jenny every time I come in. She is the best and the salon is clean and relaxing. Very nice place to be in to take your mind off the crazy world!! read more

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I decided to give them another try after a somewhat mediocre time a few years ago and I can wholeheartedly say DON'T go here. I was here 2 days ago for a fill and had the worst time. I ended up literally crying because my nails were done so poorly and they didn't want to change anything about them without charging me another $30 and now 2 days later the nails are broken because of how incorrectly they were done and flimsy. DO NOT GO TO ANY AMBIENCE LOCATIONS. read more

Definitely not the best but not the worst, I got a full set of acrylics with French tip. Nikki the lady that did my nails definitely wasn't the nicest. She was a little rough actually. I most likely won't be returning my nails look a bit sloppy for the price that I paid. read more

Ambiance Nail Spa - Sloppy work - Nail Salons Near Me - West Chester, Ohio

went to via location. very disappointed after i got home and started looking polish everywhere and didn't trim hangnails or cuticles. and paid extra for master tech. dont do it read more

Ambiance Nail Spa - Literally just for them done - Nail Salons Near Me - West Chester, Ohio

I had Tom who was a great nail technician. He was pleasant, professional, kind, and skilled. I love my nails. It's a lovely establishment - clean and beautiful interior. I liked how they were fresh with their tools (opening them in front of you). This exemplified clean and sanitized, which is important right now. My four stars is I wish this was by appointment only, at least during COVID. I thought they were so I was shocked to come to my appointment seeing it bustling, busy, and crowded in the front lobby. I was a little uncomfortable how packed it was. I knew they had walk-in's when I heard how many people claim they didn't have an appointment. read more

Ambiance Nail Spa - Beautiful job!! - Nail Salons Near Me - West Chester, Ohio

I've been going to several different Ambiance locations over the years and I can confidently say this location is one of the worst. 6-8 months ago I would've told you differently, but over the last few months the quality of the work has plummeted. I go every 3 weeks for a pedi/gel manicure and the fast few months my gel manicure won't even last a full week before it is chipping, peeling, and lifting. This is apparently my fault, even though I use gloves exclusively when my hands are in water, it's still my fault that the gel won't even last a week. I've politely told the techs I've seen every time I go in that my nails have been filed way too thin with the drill, and that my nails have never been this weak. This is apparently my fault again. Since THEIR work won't last on my nails longer than 5 days, it's somehow MY fault that the gel is chipping and peeling off, and that's causing all the damage to my nails. Not even 10 days after my last set I had 2 of my nails literally snap in half, I can't even get them fixed because so much of my nail has come off. I cannot tell you to stay far away from this place enough. read more

Wasn't sure what to expect during COVID. But they have this system down. Everyone is always so warm and welcoming. The check in process is super easy and as comfortable as possible with the new guidelines in place. Talk about options. There are nail color options for days... i love having so many different variations to choose from. The salon its self is beautiful, the prices are great and my mani and pedi look fabulous. I am definitely super happy with my experience here and i always recommend them to my friends! It's nice to have them in West Chester. read more

The Worst Experience Ever! I 100% do not recommend this place!! I went in to get a pedicure for prom. I'm not a big nails person so i don't like polish on my nails so i only got regular polish so i could take it off after prom. i picked a purple color that would match my dress. i showed the lady the color i wanted and when she started and it wasn't the right color and was gel which i didn't ask for at all and said something to her and she didn't fix anything. i talked to the manager after because my total was $60 for a $35 pedicure and he said it was because i got gel and i told him i didn't ask for gel. just wouldn't recommend at all. Since i couldn't rate it 0 i give it a 1. read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

I wouldn't recommend this place to anyone. I went in for a simple manicure and my nails look horrible. They have ripples in them from the file and are already chipping... I got them done 3 days ago. read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

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Asked for v tip nails and I got this.. I told the guy what I wanted multiple of times he clearly didn't listen or care. Anthony #14 was the person. He gave me 10% which somehow was $3 off. Took this man 5 hours to do my nails... Total was 120 and I paid 117.. never going back there ever again read more

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I have no idea why the reviews are so low for this place. They are so WONDERFUL here. They are so nice and professional. They do great work on your nails. They don't try to get you to get extra things done to your nails you tell them what you want and that's it. It's super clean and it is really nicely decorated. Big selection of polish. I love it here at Ambiance and I WONT be going anywhere else. I finally found a nail spa that I love. read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

I love the ambiance and the friendliness of this place. However there is no consistency on quality. I've gone in a few times and received a subpar job. My schedule doesn't allow me to schedule my appointments much in advance- so it's always a crapshoot who I'm going to get. I've only had one technician that I truly like the quality of their work. Unfortunately they aren't always working when I can go in. I just wish they had more technicians that could be relied on, as I went through Thanksgiving missing my thumb nail due to it breaking off not even a week of it being on. It's very clean and as I stated, they are very friendly. I just haven't had luck getting the technicians I can rely on. read more

This is probably the best nail shop in Butler County! Thank God my mom told me about this spot after trial and error with many others. I walked in on a Friday afternoon. The wait was lengthy but expected on a Friday. I sat the bar -yes, bar- and was offered a water by the hostess. I requested a pedicure and was serviced by none other than Lily - and WOW! She was amazing. We talked the entire time, which was refreshing. She also did a fantastic job on my feet. One important tip, no pun intended, however, is that tipping is cash only. They have an ATM inside with $1.99 fee, and Kroger next door has a Fifth Third. They also said you can drop your tip off for a technician at a later time. Overall, the atmosphere is beautiful, and the staff is professional AND friendly. I'll definitely be back! read more

Used a gift card and had a great experience. Not super close to home but would come back for sure.

I usual nail tech is out the country until August. I have long natural nails and have been going to her and only her. Yesterday I asked to be appointed to someone who could fulfill what my normal nail tech does. Henry went above and beyond, I love my nails and toes! read more

I have enjoyed ever service ever at Ambiance! It's very clean and professional. Sarah at the Beckett ridge location does a killer job every single time! These are my latest acrylics with gel! read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

Great nail salon, friendly staff, Tony is THE BEST!! Only things I would recommend is new massage chairs, they are not as good as other salons I have been to, and fresh color samples. The color you pick out is often different when applied to your nails. read more

Today I I did a walk-in for a pedicure with acrylic on both big toes. Their safety measures are a 10! But my tech cut me twice I didn't let that bother me I thought I went ok until I got in my car and looked at my feet theirs still lots of dead skin on my feet like LOTS! There's no way she didn't see it I'm very disappointed cause I basically just paid $70 for shellac which is lumpy! Sorry I wouldn't recommend this location if you want a good clean pedicure but if u only care about safety dis is the place for you. read more

Ambiance Nail Spa - Picture was takin 15mins after leaving salon - Nail Salons Near Me - West Chester, Ohio

I paid $100 and didn't like the final product. My nails better be immaculate for that price. My technician was obviously rushing. Uneven paint application for base coat. Cut my cuticle and it bled. Couldn't do the floral design I wanted so I left with a mismatched design. Tiffany may be better if she isn't rushing. read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

I have been coming here since the first week they opened and it has become my hands down fave. I always make an appointment with Tim and he always does a phenomenal job on my fingers and toes. I always get SNS dip on my fingers and usually shellac on my toes. They have the widest selection of dip colors that I've ever seen as well as shellac. I highly suggest checking them out! read more

Ambiance Nail Spa - SNS Dip SP13 "Oops I did it Again". - Nail Salons Near Me - West Chester, Ohio

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My service was rushed. I was totally shocked with the $90 ticket price for a deluxe pedicure w/regular polish and a regular gel manicure. After a week all the gel peeled off my nails. read more

I just moved to the area and tried this salon since I heard good things about the chain. I got dip on my nails and after 5 days 5 nails were chipped. They didn't put enough of the color powder on the nails so they were thin and now several broke. I've been getting dip for years and they always last 2+ weeks. Find a different place. read more

Ambiance Nail Spa - Nail Salons Near Me - West Chester, Ohio

If I could give this place a zero I would. I had two people work on my nails, the first lady who soaked off my SNS asked what I wanted and when I told her I wanted SNS with tip she told me no to getting a tip because of my natural nail length. I explained the only time my nails don't crack or break is when I have tips on. She still refused. The next guy who did my color and tip would listen to the length or shape I wanted. He did them long and square round. When I asked for shorter and round. I submitted a review on the website and they offered for me to get them cut and shaped but said they don't offer refunds. Since then my nails have cracked at the ends by my cuticles, I've noticed flaws on my nails where they weren't buffed out fully, and my friend who went with me had 3 nails fall off within 5 days. Terrible service and even worse customer service. read more

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I'm very picky on nail salons, and this one does it right! First off, the esthetics of the interior are beautiful and the place is spotless. They are very strict on Covid guidelines, which I appreciate, and will accommodate and requests. I asked to have a pedi chair in the back corner, and it was no problem. They have an endless supply of gel colors and sns to choose from and they are all fresh and new. All the techs here seem to be good, but my favorites are a husband and wife duo Tina and Tim. You can't go wrong with booking an appointment with either! I've had some bad sns powder applied at other salons, they are literally the only ones who have done it right. Not too thick, and just perfect looking. Sometimes this place can be busy so I highly suggest to make an appointment rather than walking in. read more

I just recently started going to this location. My daughter and I have been twice now. Our first experience was amazing. I was pampered and given exceptional service by my nail technician. However, the second visit yesterday was a completely different experience. I had a different person by the name of Jessica. She was polite, but it wasn't the same experience as before. Jessica was extremely rough while working on my nails. She wasn't gentle at all and the experience was really uncomfortable. She nicked my fingers 3 different times and on two of my fingers I couldn't get the blood to stop. My polish looked rushed and not professional at all. I don't like leaving negative reviews, but this experience was just awful and my fingers are still sore from the nicks and how harsh she worked on my cuticles. I really enjoyed my first visit earlier this month which is why we came back, but this will be my last time going back. read more

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Needed a pedi and wanted a pampering and relaxing experience. I got the Ultimate Pedicure by Lily. It was bomb! She was thorough and made me feel really pampered. The polish job is on point. I will definitely be back. The salon was cute, quiet and clean. Mondays will definitely be my go to days. read more

Twice I have been in and had nails done. Both times the "dip" lasted barely a week. The color chipped and cracked.I called to let them know and was told they guarantee nails for one week only. For the money I'd expect them to last more than the 8 days they did. Was told manager would call me and he never did. Customer service is poor. Go somewhere else! read more

I called to make an appointment and when I arrived early, they were able to get me started 15 minutes before my actual appointment. It took an hour and fifteen minutes for both my manicure and pedicure whereas I'm accustomed to it taking around 2 hours at my regular location. Henry was not there to play lol. Overall, I was extremely satisfied with my service and my nails look beautiful. I will definitely be returning. read more

I really enjoyed my pedicure today. The service was good, as was the overall experience. The "ambiance" is quite relaxing, and I love the massage chairs!My only request would be to get to soak my feet longer before starting the pedicure. read more

By far the worst nail salon in the West Chester area. I gave this place several tries and each time I was more disappointed than the last. The nail techs rush, my nails were all different shapes, not to mention popping off within days. They are pricey and only accept cash tips. They have an ATM but it charges you a fee, plus some banks charge their own fees for using non-bank ATMs. read more