Want to give a shoutout to LA Fitness in Chino. The Pilates Reformer classes are excellent. All of…read morethe instructors are great! I enjoy every class. Each instructor has their own style and way of teaching so you have lots of choices to see what works best for your fitness needs. The gym is clean & all staff members are professional and helpful. Great gym!

If I could put a zero to the review if I would…read more Whole situation was because after I was told by LA fitness when I got injured. my membership was freezed/canceled still had charges from the bank and I reported cancelled. Turned out they had two accounts of me. This is my updated review "I just learned that 'Christian' is the General Manager of this location. Honestly, as amusing as is this, explained a lot. As a small business owner, this entire situation is mind-blowing to me. Mistakes happen in every business. Billing errors happen. Miscommunication happens. What should never happen is a manager speaking to a customer with disrespect, constantly interrupting them, blaming them, and refusing to take accountability. If one of my employees treated a customer the way I was treated, they would be facing serious consequences immediately. Not because a mistake was made, but because of the attitude, lack of professionalism, and complete disregard for the customer experience. What I experienced felt less like customer service and more like a membership collection machine. I called because I was physically injured and unable to use the gym. I was told by another employee that I was not being charged anything and that everything was fine. Based on that information, I believed the issue had been resolved. Months later, I discovered I had continued to be charged. Instead of taking responsibility for the misinformation, I was blamed for not checking my bank account often enough. The most shocking part was being told that I should have been checking my bank account every day. As a single mother running a business seven days a week, I found that response insulting, dismissive, and completely disconnected from reality. One bad employee can hurt a business. A General Manager can define it. I hope the Regional Manager reads this review because this isn't just about a billing dispute. It's about how customers are treated. accountability was nonexistent, empathy was nonexistent, and the focus seemed to be on collecting fees rather than resolving a legitimate concern. I genuinely liked this gym and intended to return once my shoulder recovered. Instead, I canceled my membership and will never return. Christian didn't just lose a customer--he permanently changed my opinion of this location and the LA Fitness brand. I rarely leave negative reviews, but I feel obligated to warn others about my experience with LA Fitness in Chino." I suffered a serious shoulder injury and have been going through physical therapy. Since I was physically unable to use the gym, I called to freeze or cancel my membership. The employee who answered looked up my information and told me I wasn't being charged anything and that everything was fine. Based on that information, I believed the issue had been handled. They had two accounts of me based on where I lived and the number I changed. No further questions or concerns. Months later, I discovered I had continued to be charged approximately $40 per month. As a single mother working seven days a week, I don't review every transaction every day, and I trusted the information provided by LA Fitness staff. Afterward, Christian called me to discuss the account. Instead of listening to what had happened, he repeatedly interrupted me, spoke over me, very rudely and said it's illegal if I record. I didn't. and became argumentative. The conversation felt more focused on defending the charges and convincing me to keep paying than understanding why I had originally called to freeze my membership due to a legitimate injury. What disappointed me most was the complete lack of accountability. I was given incorrect information by LA Fitness, continued to be charged, and was then blamed for not catching it sooner. When I asked Christian what he would do if he were in my situation, he told me he would check his bank account every day. That response was dismissive, unrealistic, and unhelpful. I never asked for anything unreasonable. I wasn't trying to avoid paying. I simply wanted to temporarily freeze my membership while recovering from a serious shoulder injury. Instead, I received misinformation, continued billing, and poor customer service. LA Fitness may have a good gym, but customer service matters too. Also anyone knows how to deal with this situation let me know. This Christian had promised me a $40 refund and then he took it back. If I want to freeze I have to pay $10 anyway which was also okay. But his attitude poked me and I feel humiliated so I decided for that I would pay for the fee and walk away forever. Also, this is the gym that's in for your money. Please be careful.

I believe that outstanding independent businesses deserve great reviews! Punch It Up Fitness is…read moredefinitely one of those! The owner Jay and his son Herman are so welcoming and encouraging! I am enjoying the personal training and definitely recommend you consider them for your health and fitness journey!

A neighborhood gym for all ages. Since 5 bouts with Covid, multiple injuries from a fall, car…read moreaccident, I found it scary to enter a gym after 5 years of being sedentary. I started private training here twice a week. My trainer Jay expertly works with all my fears, age, and never pushes me to injury. The monthly fee is lower than all the other local gyms. This gym is for you if you dislike all the chain gyms.

I am giving a 5 star review because of the workers here. Sam and Alex specifically. My mom had an…read moreaccident/scare at the gym last week where she needed assistance because she was exhausted from her workout and had low blood sugar. Sam and Alex helped my mom immediately and provided her much needed sugar + water and kept an eye on her as she recovered. We really appreciate both of them for taking care of my mom and fostering a safe environment for people to workout in. On the gym itself - I have been a member of many gyms from NYC to CA. This gym is large and has what I need to support my fitness goals. This is still the best gym in the area (compared to LA Fitness, Crunch, anytime fitness etc.). It can be crowded during rush hours, so be prepared.

What a poor experience. I don't even know where to start--maybe the pushy manager, the dirty…read morefacility, or the old broken equipment. The manager was so rude and dismissive when I tried to ask a simple question, acting like helping members was an inconvenience. The gym itself looked like it hadn't been properly cleaned in a long time. Several machines were either out of order or clearly worn out, and the ones that did work looked unsafe to use. For a place that charges a membership fee every month, you'd expect the equipment to at least be maintained. On top of that, i  was told i couldn't use the three-day free pass because I had been a member back in 2005 at a different 24 hour fitness. The manager insisted it stated that on the pass, but when I looked it up myself, it said you just couldn't have been a member within the last six months. Being turned away over something from nearly 20 years ago made no sense. What made the situation worse was how his attitude completely changed once he realized we weren't going to sign up on the spot. He became cold and basically turned us away, saying we couldn't even work out. He even suggested we go try another location and "maybe they'll let you do it there." Overall, the atmosphere was uncomfortable and unprofessional. Between the poor customer service, lack of cleanliness, outdated equipment, and the way we were treated, this was one of the worst gym experiences I've had. I definitely wouldn't recommend this location unless some serious improvements are made.

Totally recommend this gym! I've been training with Emmanuel on and off for over 5 years, starting…read moreback when he was at a different facility. I had to stop training for a while due to financial challenges and then COVID, but when I decided to seriously prioritize my health again about two years ago, I knew I didn't want a quick fix, I wanted something sustainable. Finding Emmanuel again at his own studio was exactly what I needed. He's helped me shift my mindset in the best way. Instead of focusing on the number on the scale, he's taught me to value strength, consistency, and overall health. I've learned so much about the importance of muscle, protein, calories, and how everything works together to create real, lasting results, mind body soul! Beyond that, the environment he's created is amazing. It's very family-oriented, welcoming, and supportive. All the trainers contribute to a positive atmosphere where you never feel judged or out of place,something that can be hard to find in a gym from a women's perspective. If you're looking for a knowledgeable, supportive trainer who genuinely cares about your progress and long-term success, I can't recommend Emmanuel enough.

Long time client here My husband also is a long time…read moremember. Keira is so knowledgeable kind and helpful, constantly anticipating needs and teaching me about my body as I train. The body scans are a major plus tracking progress. Sauna is always amazing. Be fitness is personal, private, welcoming and clean. The owners are very involved, knowledgeable and practice what they preach. Very much a supportive environment. The coaches are constantly elevating and switching up workouts to keep me hitting my goals and I see myself working out here forever.

I can't say enough good things about HOTWORX! It's truly the best workout place. I've been a member…read moresince they first opened and the facility is amazing! The concept of a 24/7 access gym is the highlight. I can pop in whenever it fits my schedule and as a member, you have access at all times, which is a total game-changer. Having availability to both the infrared saunas and the free weights section is amazing. Also, the staff is super nice and friendly. This place is not only my gym, but my daily therapy! Cannot recommend it enough! Try it out for yourself and you'll get hooked too :)

Been going to Pilates and gyming with weight lifting and cardio regularly. I love the heat so these…read moresauna hot workouts are great! I love sweating, making me feel like I'm doing workkk. It's 24/7 with different sauna rooms. They also have a very small workout area with weights in the back but it's not meant for a full workout there.

I visited Curl Fitness for the first time today, and I have to give a huge shoutout to Gustavo…read more From the moment I walked in, he made me feel welcome. He took the time to show me around the entire gym, answered every question I had professionally, and even gave me a complimentary guest pass even though I'm not from the area. The gym itself is clean, well-equipped, and has an awesome atmosphere. The only reason I didn't sign up for a membership is because there isn't a location that's convenient for where I live. If there were, I'd join without hesitation. Gustavo's professionalism and hospitality made an already great gym experience even better. Highly recommend both Curl Fitness and Gustavo if you get the chance to work with him.

Curl Fitness was originally a Crunch Fitness, which is why you'll still see some of the old Crunch…read moretrainers working there. ​The Pros: The biggest advantage of this gym is the variety of classes, like dance. Their equipment is also top-notch, especially the free weights--they use some of the best brands in the industry. Because of the high-end equipment, you'll notice that the membership fees are on the higher side. ​The Cons (Hygiene & Maintenance): Despite the nice gear, the facility is extremely dirty and feels like it's never been cleaned. The handles on the treadmills and ellipticals are often sticky, and there is a thick layer of dust underneath the machines. It's gross! If you've ever been to the Planet Fitness in Diamond Bar, you'll realize just how dirty Curl actually is. ​The most shocking thing I've witnessed is the cleaning process. The cleaning lady uses the same brush to scrub the inside of the toilet bowl and then the toilet seat. Seeing her scrub the bowl and then immediately wipe the seat with the same tool is horrifying! To be clear, she works very hard and I'm not blaming her personally--management simply hasn't provided her with the proper tools or training. Additionally, there is a light in the shower area that has been out forever and never gets repaired. ​Atmosphere & Service: Another bizarre thing is that they don't turn on the AC during the winter. It gets incredibly hot inside. Perhaps that's better for the elderly members, but it's uncomfortable for a real workout. Furthermore, the front desk staff is completely indifferent; when you walk in, they treat you like you're invisible. ​Bottom Line: I only kept this membership because my child has an enrichment class nearby, and it's a convenient place to wait. If my kid weren't taking classes in this area, I definitely wouldn't keep this membership.

An awesome gym that's tucked away in one of the calmer parts of Chino. Do not let the size fool…read moreyou- it has pretty much every great machine you need for every body part. But for me what really made the gym stand out is how awesome the people that work there are. Both Tristan and Robert (who both help manage the location) were extremely accommodating to me when I first started showing up and weren't at all pushy about trying to get me to sign up permanently, which to me is a good indicator that they actually truly care about servicing their clients and not making them feel like a "number". All in all, I would definitely recommend this gym to any fitness enthusiast- especially those who like to work out at both the late and early morning hours

I just want to thank Tristan again for being on top his Hustle and modeling Five Star…read moreProfessionalism in his Communication Habits! Tristan always picks up the phone within three rings, addresses Members warmly by name, and reassures us the Chino Gym Leadership is available to assist us with any additional services we need during stressful financial times. I appreciate Tristan really taking the time to build and model such a warm and hospitable enthusiastically supportive Culture here at this Gym location! It makes it very easy for me to recommend this Gym to my Friends who are looking to sign up for a good Gym in Eastvale

I originally came in just wanting to fix my form and learn how to lift properly, and that's what…read moreI've been getting. Kacy is big on progression and basically operates under the assumption that you can always go up in weight, which has pushed my strength up (especially hip thrusts and RDLs). It's small group training, which keeps the energy up because everyone's working at the same time. He'll keep you accountable and make sure you finish your sets and there's a decent chance you'll leave with a random nickname you didn't ask for but it does keep things entertaining. In my first month I've already seen measurable changes in strength and body composition, so it's been interesting to see the progress show up pretty quickly. Curious to see what the next couple months look like.

I found Kacy through a friend and started training with him about 6 months postpartum. Before…read morehaving my baby, I ran casually ran a couple half marathons), did some indoor rock climbing, and dabbled with free weights on my own--but nothing too intense. I always seemed to over-strain something and end up injured, so I was pretty hesitant about jumping back into weight training after having a baby. That's when I decided to look for a personal trainer. From day one, I was impressed by Kacy's knowledge and expertise. He has this uncanny ability to gauge exactly how much I can lift just by watching me do a single set--which I'm guessing comes from years of experience, but it's still impressive to see in action. Here's the thing about Kacy that might throw you off at first: he often looks distracted, like he's not paying attention. But don't let that fool you! He's tracking everything--your form, your reps, your timing--and he'll call you out if you're slacking on your sets. It's actually kind of amazing how dialed in he is even when it doesn't look like it. If you're looking for a knowledgeable trainer who will push you and keep you accountable (even when you think he's not watching), Kacy's your guy. Highly recommend!