Last month I opened new business and personal checking accounts at Victory Bank in Limerick, PA…read morebecause I was dissatisfied with the recent changes made by my credit union. I've just finished my first statement cycle with Victory, and so far I'm really satisfied. Victory Bank offers both business and personal accounts, and depending on how your business is structured, they may be able to put both accounts on the same platform. I'm an S corp with no other employees, so both my accounts are on the same platform, and I can see them at the same time. I can transfer funds electronically from business to personal; there's a single logon for both accounts; the account transaction history list goes back to the date the account was opened (making it easy to do a Ctrl F to search for transactions); and there are no minimum balances to open either account. Something to know is that they do not have ATMs at this bank, but they do provide a $20 a month rebate for ATM fees. I'm not closing my credit union personal checking account because I have a regular direct deposit there. So I plan to electronically transfer most of the deposit from the credit union to Victory and leave enough money at the credit union for me to withdraw cash when I need it (they're more convenient for me to get to). It's called a bank-to-bank transfer, it's easy to do, and Victory Bank staff helped me set it up. The manager (and all the staff) at Victory Bank have been very helpful. So I recommend looking into their bank and see if it meets your needs, whether it's business or personal.

I opened an account at Victory Bank the day they had their grand opening; they were offering a…read morebetter interest rate than the bank I had been using, and they were right up the road. I moved away from the area, but still keep an account there since I've never been more satisfied with a bank. The people there are friendly, knowledgeable and willing to take all the time needed to help with transactions and questions.

I thought Jono and Anna were amazing. Matt is terrific for investments. Thank you for taking care…read moreof my family.

My son is out of town and the bank locked his account even though 2 years ago he took that feature…read moreoff of his account. He called the bank and they illegally accessed his account disregarding the 2 factor authentication. They will not unlock his account. He called and spoke with a teller who would not give her name. She hung up on him. He called back for over an hour and they refused to pick up the call as they can see the caller id. Jojo finally picked up and refused to assist my son and also refused to give the name of the teller. She said if you have a problem with her then you have to speak to her. Well, how can he do that if he doesn't have her name? I called and asked who the manager on duty was and I was told by Jojo that there is no manger in the building and there are only 3 people there. Refused to give me the managers name. Told me there is no one in charge? How do you run a bank like this? Don't go to this bank. You will not be able to access your money. The customer service is terrible! this branch need to be overhauled or closed.

Soo funny! We were driving to our Citadel and my husband is there all the time for personal…read morebusiness. I was joking around because I said, "when they walk in do they know you by name and say Hello Mr H (last name)". He was saying "Sure they do!" I thought he was kidding with me. So we walk in to Citadel and Faye, greeted him with "Hello Mr H (last name)." And I got a hearty chuckle out of that. Yes they DO welcome you and know your name - if you go there often enough. Faye was welcoming and ushered us to her desk. She offered us water or coffee and was very personable and like able. My husband had some questions on some banking things they were offering and Faye was able to easily answer his questions. I have only gone a handful of times and they are always pleasant and personable. I've not used the drive through. The building is beautiful and the landscaping is bedecked with fall flora, and a weedless lawn with very manicured grass. Just an all around attractive building, for us a stellar location and top notch staff.

The credit union has drive thru that is never open. I don't understand why it's advertised and…read morenever open. I feel bad for the people who have difficulty walking like my mom to have to enter the place just to make a payment. It seems they need to hire more people to man the drive thru window.

Went to Royersford Harleysville Bank this afternoon. Needed some help with older statements, Kelly…read moreand Rachel were both so very helpful.

This is a really great bank and a great location. Always have adequate staff and offer great…read moreservice. I enjoy visiting this location/ I recommend this location for personal and business banking.

This place is really great. Got my truck financed through them- the employees here are the real…read morehighlight. Definitely the best auto financing rates available in the region, and they were better than any national credit union I called.

I'm a credit union person. I prefer credit unions over banks as they have personal services and…read morecare about the member (customer in banking terms). I have had an account at Reliance FCU for many years. They have financed my home, helped me do home improvements, take that special vacation and buy the car of my dreams. Sue Chally the CEO is accessible. How many banks can you say that about? One of my favorite services is SPRIG, the online banking app. That alone is worth 5 stars. I my credit union.

I called the main office in Philadelphia and was pleasantly surprise by how helpful they were. The…read moreinformation given at the branch was incorrect. I could have joined. Oh well, too late, but good to know I can join in the future and you can too.

Never again. The website is not user friendly, staff isn't remotely helpful and even after paying…read moreoff my car loan I can't transfer any of the money in the savings account out to a different bank. It seems like they are trying to push as close to being a scam as they legally can while still technically being a bank. 0/10 DO NOT USE THIS "BANK"

This credit union is not what it was when they opened. I will be changing banks. Poor customer…read moreservice, new system designs and online banking apps that look like a 3 year old designed them. They hold onto your savings for up to a week when you make an outside transfer in collecting interest on the transfer. Find another bank and run from this one. DCU is beyond repair at this point. Poor Sr Leadership making horrible decisions has sunk this once very respected institution.

This is a bank masquerading as a credit union, RUN do not walk from this institution. As soon a my…read moreloan is paid i will close my accounts and NEVER deal with Diamond again. I find their fees and predatory lending practices resemble a bank much more than a credit union, My opinion is that they are the WORST

This is a great Citadel branch! Whenever I need to go to the branch in person, there is always…read moresomeone at the front to greet you when you walk in and ask what you need assistance with. They even offer you water and/ or coffee when you come in. Recently, I wanted to move a certificate of deposit back into my savings account upon maturity, and Jeffrey Gessner, a financial sales representative, was very pleasant and helpful to work with. I'm very pleased with Citadel and service I have received so far.

From the owner: Locally owned for nearly 80 years and proudly serving the community, Citadel is a full-service…read morefinancial institution offering checking, savings, credit cards, loans, mortgages, investments, insurance and more