Pretty much a full theater for a 7pm showing...it's after 7:30pm and film hasn't started nor has any employee been in to inform what is going on. Multiple patrons have had to go ask. What could you improve? Well communicate issues for one! This theater used to be halfway decent, but in recent years has really gone down. read more

AMC Edwardsville 12 - Cinema Near Me - Edwardsville, Illinois

The AMC in edwardsville is very large with a huge parking lot which is a bonus because you don't have to stress at all about parking before your movie. The theatre itself is very dated. It's for sure due for a lobby and concession area "glow up" The newer theatres with Dolby sound and recliner seats are clean and the seats are comfy. My only complaint about the seats is the recliner works oddly. It's sort of all or nothing which I'd prefer to have my legs up and not lie down. I'd skip pretzels, mine were cold and lacked any flavor. For the more outdated theatre the prices are high, almost $20 for a movie here which is more than the prices at the brand new theatre in St. Louis so In my opinion, it's too high. If you are into a no frills movie experience then this is the spot! Good popcorn and comfy seats! read more

AMC Edwardsville 12 - Cinema Near Me - Edwardsville, Illinois

I just moved to Edwardsville two months ago (from St Louis) and was looking forward to checking out the local movie theater since I finally had one extremely close to me (it's like a 5 minute drive!). So, as with most things, I hopped on Yelp and was shocked with the low ratings and reviews. Nonetheless, I still planned to check it out, I still planned on having my very own experience. I've been twice in the last month and was pleasantly surprised. Firstly, there was ample parking both times (I went to evening shows). Once inside, things were clean (although I haven't checked out the restrooms yet), the temperature was comfortable, and the popcorn was good (you can add your own butter and such!). The employees were also pleasant enough - I'll take that. The seating in the auditorium I sat in the first time was more comfortable than the second, but nothing unbearable. The screens and sound were of good quality too. Side Note: Predator: Badlands was AWESOME! I allow grace for places of business to have an off day at times, fully realizing if that "off" day just so happens to be each and every time you've patronized it then that's probably just the norm. But I also recognize that these days especially , it's hard to find and keep decent employees, and that has a trickle down effect. Anyway, this may not be a fancy theater with reclining seats or call-buttons to order from your seat, but this movie theater is a solid option to catch a movie if you're okay with those things. read more

Everywhere you look there are handicap accessible signs yet they certainly are not. I went with a walker not my wheelchair this time. Asked for no step seating for an imax showing of Hail Mary. Was given seats with a step to them. Had my partner not been with me, I would not have been able to sit. Then after the movie, tried to use the restroom but the stall door was too narrow to fit my standard size walker. Thought this theater would be nicer, newer, more updated but was truly disappointed. Wonder if the department that grants the Ada certification is aware how very.not Ada this facility is... read more

The cost of the tickets were far too high for an incredibly uncomfortable experience. There was a tornado warning and they were unclear of what to do. Every employee in the theater disappeared and left us alone with zero communication. Eventually, the film did begin after we waited for about 45 minutes with no communication, yet again. The seats were bad, the food and tickets were overly expensive. Would not recommend, except there's not many other options around. read more

They sell many things, but they do not take cash. The legal tender of the USA is not allowed. Tell me you don't want poor people there without telling me that you don't want poor people there. Sucks because my drink popcorn and candy was over $25 dollars, and I was ready to give you the dollar bills for it. I guess it back to sneaking food and drinks into this place. Thanks AMC what a an experience, sorry you hate america. read more

i went to go watch the minecraft movie.the staff was great especially considering what they've had to deal with:) WARNING: if you see a group of boys ranging from middle school/ high school ages they will probably clap at every scene(including seeing lava and chicken). they'll throw popcorn everywhere and not think about the fact that the workers have to clean after them, or not care idrk. and make obnoxious noises while they're also clapping to where you can't hear the movie. i'm not sure if they were raised in a barn or zoo but it was crazy. you all ruined the experience read more

The theater is basically like most AMC except this one has that Dolby theater room which is very nice. The staff was very kind and helpful when asked or needed. Although it's a bit far from me I would definitely come back again because somehow movies I want to see come here but not the the AMC's that are in the St. Louis city metropolitan area. read more

AMC Edwardsville 12 - iMac theater - Cinema Near Me - Edwardsville, Illinois

I was very disappointed in this AMC theater. It use to be one of my favorite. We stood in the priority preferred line and were ignored. Passed over three times with Oliver, a manager, clearly looking at another group when he pointed next. Oliver I pay for the priority because I am immune compromised and when there are numerous people I need to get my stuff quickly. After finally getting to order Oliver took my cup and set up opening down on the obviously dirty counter. I asked for another cup and he first wanted to charge us, Oliver did. read more

Feels like I walked into 2004 instead of 2024..Everything about this AMC rings old and extremely outdated..the seats were horrible..The carpet was nasty looking and the decor was plain hideous. At the service counter we ordered nachos and simply got a bag of chips and a container of cheese..no container/carrier. The drink machine had a mountain of ice piled up so you had to fight ice in order to get to the fountain. I just did not expect to have such a negative experience. read more

Worst movie experience ever! I didn't even think there were theaters that still have small, cramped and non-reclinable seats. I've been more comfortable on a plane! No leg or arm room, and my legs started falling asleep during the previews due to the uncomfortable seats. With what tickets cost, this theater needs to be doing some major updating! Will not be back! read more

Being from Alton I acknowledge that Edwardsville has many things better than Alton can offer. This movie theater is the exception. For the same price you can get a reclining seat at NCG in the Alton Mall. Seats at AMC are tight. We went to the AMC to watch the new Gladiator movie because Alton NCG didn't have available seats. The AMC in Edwardsville was a mess. Looked like a fair had just closed. Popcorn all over the floor. Wished Id take a pic. NCG in Alton is far cleaner. Popcorn was terrible. Maybe they scooped it off the floor. Ill never go back to AMC. If NCG in Alton is sold out I'll wait to see it another day when seating is available. Sorry Edwardsville. Alton has bested you on this one. read more

It was amazing!! If i could go back and do it all over again i would. the movie was amazing the people were nice just everything was like a dream in my opinion read more

Old theater! Seats are standard seating nothing fancy. Seen a late movie and there were only 10 people in the whole theater. Since it's 1 of the only IMAX theaters in the area. It would be nice to have the reclining, comfortable seats. Popcorn was old and they had no intentions of popping more. The worst was the sound, it was so excessive that my Apple Watch kept giving me alerts. It was so loud that you could barely understand what they were saying most of the time. Time for some updates and a better sound person! read more

I went to this theater last night to watch Mickey 17 and it was not a good experience, the place is dirty, and the movie was entirely too loud. Even the trailers were too loud. I left a review on showtime and, as I said there, I sound like an old man, but when your ears hurt before, during, and the day after the movie, its just absurd. I have to hope this isn't permanent, my ears are ringing read more

Dolby Cinema at AMC Is Why Go there at AMC Theater 12 first you got reclining chairs second you got amazing picture quality Third sound quality one of a kind you will never go back to the digital format or IMAX format you will want to see everything on the Dolby Cinema screen It's clean food is all right popcorn good has A Bar You want a couple beers watching a movie Go for it you can reserve seats they're all numbered so you can show up after 30 minutes of trailers are done read more

AMC Edwardsville 12 - Cinema Near Me - Edwardsville, Illinois

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If I could give less than one star I would. My husband and I went to see the new Top Gun movie and from the moment we walked in the door it was obvious the experience was going to be subpar. The AC wasn't on in the front of the house so it was stuffy and humid with staff running floor fans behind the ticket desks as sweat dripped from their foreheads. At the snack bar almost ALL the items were marked not available so I was grateful we hadn't purchased concessions on the website when ordering tickets. After purchasing a fountain soda from the under-enthused employee we were disappointed to find no ice in three of the four soda machines leaving with what couldn't have been more than 10 cubes from the fourth unless we wanted to scrape ice from the floor surrounding it. Grateful we didn't buy popcorn as we passed the butter station I couldn't help but notice that one could have accumulated enough popcorn from the surface of the station and surrounding floor to fill a mega bucket or two before heading into the theater. The bathrooms were no better with broken doors and toilet paper strung from one end to the next. If you were lucky enough to find a stall with a working door you would have had to scrounge up floor paper for proper hygiene. Hard pass! Once in the theater it was a brief improvement from the hot stuffy front end until half way through the movie when it became obvious the AC was no longer on and patrons were left to finish the move in a sweat lodge. It's sad to see what was once a thriving destination deteriorate into a complete and utter dump. There's no way the owners of this establishment could be local and management clearly doesn't care. AMC as a franchise should shut this theater down or penalize the owners until it's brought back to standard....at the very least they should be embarrassed. As an Edwardsville resident, I know I am. For your hard earned money, you would be better served in a different theater. Go somewhere else, is my advice. read more

Considering it's the only movie theater in town, I can't be too picky. However, it's in dire need of some updating. Every other theater I've been to has the reclining seats so you can lay back and have plenty of space to get up to go to the bathroom without disturbing others. The seats at this theater have no luxury features and the screen is quite smaller than other theaters I've visited (sound system doesn't seem as loud either). If you're fine with the bare necessities and just want to watch a movie, then you won't be disappointed here. read more

The HVAC is insufficient. Paying to watch a movie at a theater is about the experience and only the experience of being in a theater. It's June and it's humid in the theaters. read more

Fourth trip in a row where they don't have any hotdogs made. I asked why they never have them, and the response was, "no one puts them on." Even though one person was just standing there, they still didn't put any on! Theses are the laziest, rudest workers. Not once has anyone apologized, offered to get them ready and bring them to me, or offered anything. Take hotdogs off the menu and let us bring food in if you can't go to the effort to make what you sell. read more

I went to see the new Top Gun movie tonight and was reminded why I stopped going here before the whole Covid thing started. The theater was miserably hot and was full of people, which only added to the stuffiness. I think they must still have their thermostat set on vacation mode, due to small numbers attending movie theaters up until recent days. When you ask for a manager, you get a kid who couldn't care less (Both from tonight's experience and from other times I've been dissatisfied and asked for management). Instead of an apology, you get excuses. Having owned a small business before, I see the complete lack of understanding from the management of this place. A simple gesture would've gone a long way even though I wouldn't have excepted it (a ticket voucher, a coupon, a free popcorn, or soda or even an ice water). Instead you get the feeling that you made them get off of Snapchat or Instagram and that you're really not that important here. It's a shame that it's the closest Theater to me, I guess I'll just have to plan for a drive from now on when I wanna see a movie at a theater, because I'm completely done with this place. read more

AMC Edwardsville 12 - Showplace 12 in Edwardsville, IL - Cinema Near Me - Edwardsville, Illinois

The movie was stsrted 5 minutes into the film As the start time went beyond schedule. Not amused. Who the hell does that? love Story , Feb 12th When you pay $20 for the tickets i want the Entire movie. #highschoolstudentmgmt? read more

As anyone can see I've never gave in the many years on Yelp a 1 star in a rating. Staff spoken to including the person who I was told was a manager?? Training?? This was a sad experience, attitude sad, customer service sad again my opinion. Everyone has their own choice of where to spend their money based on their expectation and experience. I do like the O'Fallon Illinois theater. Usually my experience at Edwardsville AMC was good over the many years since it opened, Certainly happy my family has a choice to view movies at home via different media choices verse spending our money at the Edwardsville AMC Theater. Everyone has a choice based upon their experience. read more

Dirty. Popcorn isn't good. Needs a deep clean and new air vent system. I'm always surprised that this theater doesn't do more for cleanliness. Yuck read more

My go to theater, it is the one closest to me. It's a great theater and we always enjoy going. The prices for treats, popcorn and drinks are outrageous, but I guess that's how it is with any theater. The bathrooms are usually clean. Never had a bad experience here. We always go super early, because we like the very back row. The staff are always friendly and get you quickly through and on your way to your theater. read more

Very rude guy at desk. We didn't know you had to be 17 when coming to watch Anyone But You. After we decided to watch Wonka, he made smart comment and said, "If you guys go into the other room, I will kick you out." read more

Bathrooms already make this place three stars. Then add no ice, no butter but still full price? HOW DO YOU EXPECT US TO GO TO THE MOVIES AND LIVE UNDER THESE CONDITIONS? A stubs membership is equivalent to my gym membership - useless and both make me sweat uncontrollably cause ya A/C is trash. read more

The establishment needs a thorough cleaning. This afternoon, the floors were extremely sticky near the concession stand and soda fountain, as well as inside the theater. The bathroom wasn't very clean and the theater seats were severely stained and dirty. I'm sure it's difficult to keep clean due to the varying times of movies showing; however, something really should be done. As I was leaving, there were 4 or 5 employees talking to someone in a red shirt that was sitting behind a desk. Perhaps it was a meeting, but time would have been better spent sprucing up the place before the evening crowd! read more

Popcorn and the butter you use, is horrible!!!! We take our own snacks! Popcorn is too salty and butter doesn't taste like butter. Theater is clean and employees are courteous! read more

I was hoping for an early show discount. But no luck. Plenty of parking, two windows to get your tickets. Boxes of candy were on sale for .99, after I bit into them I realized why.....trying to reduce inventory because they were old and stale. The restrooms were clean. I thought it was a little pricey. read more

Currently, you can purchase five-dollars tickets for shows before noon on weekends - that's a deal! You can count on this Showplace for comfortable seats, fresh popcorn, and clean restrooms. Like most movie theaters these days, the sound often seems unbearably loud, especially during previews. So bring a pair of earplugs. You'll still hear the show, and your eardrums will thank you later. read more

AMC Edwardsville 12 - Cinema Near Me - Edwardsville, Illinois

Service is hit or miss. Usually the staff is helpful. The older theaters need some TLC but the updated theaters are amazing! read more

AMC Edwardsville 12 - View in comfort. - Cinema Near Me - Edwardsville, Illinois

AMC added an IMAX and a bar since they acquired this property which has improved this property. Overall, the theater is well maintained and the service has been very good during our visits . The concession area and pricing is typical for a chain theater offering current movies, so no surprises here. We have not tried MacGuffins bar drinks, but the pricing seems reasonable for a theater. read more

AMC Edwardsville 12 - MacGuffins bar in theater. - Cinema Near Me - Edwardsville, Illinois

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This was more of a 2 1/2 stars establishment..... Entering this theater was rather confusing as there are 3 -4 lines that represents kiosks ticket purchases, AMC memberships, pre-tickets purchases and needing to purchase from a staff person. All of these lines entries are near each other and looked like a maze. They really need to update this location as the chairs look outdated and literally falling apart! I didn't have any food or drinks here so I can't review that aspect. read more

This establishment is extremely dirty and needs updated. They had ran out of many simple things (ie bottled water) and seems like they're struggling to keep their doors open. The manager was extremely rude to my husband and I as well. I will never come back. Some advice- go to the O'fallon theatre and skip this one. read more

My first trip to the Edwardsville IMAX was this past weekend. I met a relative there to see a certain new film. I'd not been to an IMAX before other than the Science Center's Omnimax. It made for a nice viewing. The seats could have been a little bigger. It's a pretty standard AMC theatre. I don't know if I can describe it any better than that. Oh, the restrooms were rather classy, with a green marbled look. I doubt I'll return soon, as it's kind of in the middle of nowhere, but if you live out that way, it seems like a good option. read more

It's never fully staffed so lines are long to both buy tickets and have pre-paid tickets scanned. The self-serve ticket machines aren't intuitive and are hard to use. I don't even bother with those. On two occasions, they've forgotten to even start the movie! That was for Fathom screenings, so maybe they don't care because there's usually only a few people seeing those films. However, those films cost a lot more than a regular first-run film. One time, the film started 20 minutes late and everyone was staring at a blank screen until someone got up to find a staff member. With the prices they charge, they can afford to hire a few more staff members. And please give them watches so they know when to start the film. read more

I I am from Orlando where all the theaters have recliners. The seats were very uncomfortable and difficult to sit on through the movies.

I haven't been to this theatre since the first "Hangover" and after their poor handling of an advanced screening of the new "Tomb Raider" movie I'll never be back again. I signed up for two free tickets to see "Tomb Raider" on a special screening night (March 14th 2018). After completing the online registration process I received an email stating that "This email doesn't guarantee tickets, you must present this email to the box office to claim your tickets" so I made the trek to Edwardsville three days before the actual screening date to get the tickets. Once I made it to the theatre to see the movie with tickets in hand I was turned away due to the showing being "sold out" my question was "OK well how does that impact me and I already have tickets?" The manager couldn't give me a good explanation due to her seemingly being uninformed as to how this whole thing actually works. The only thing she could do for me was give me two passes to see the movie between the 19th and 22nd of March (mind you it was the 14th and I had to fit this move trip into my hectic schedule) The manager ask to see one of the new passes I'd been giving and had to read it in an attempt to give me an explanation as to how they even worked and even then it was confusing for both me and her. The whole ordeal reminded me of the "Seinfeld" episode where Jerry reserved a car and when he went to pick it up he was told that they didn't have the car he reserved available which basically done away with any purpose of the reservation in the first place. I don't plan on ever coming back to this theatre ever again, and to be quite honest, I may never visit an AMC Theatre again period due to how sloppily this was handled. I've never had an issue with Marcus Theatres and it looks like they'll continue to have my business. read more

our country was based on currency not plastic. I DON'T LIKE IT. WHAT DO YOU DO ABOUT THOSE U FORTUNATE TO HAVE CREDIT CARDS? I was actually turned down when I tried to buy their inflated pop corn. well don't worry anymore AMC, there are more American shows out there I can go to. read more