I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

I emailed about my broken washing machine and they called back the same day. They gave me a three…read morehour block in which they would come the next day. Great technician fixed it in no time at all. Highly recommend and I will absolutely use them in the future.

Peter is awesome! Not many people would come out on a Sunday night, he's very good. And he will…read moregive you a good deal if you want to purchase an appliance

A little pricey but got the job done but didn't receive a invoice even so he said he wouldread more

I had Sasha come and fix my fridge. He was very professional and efficient. He worked hard for two…read morehours at a very reasonable rate and saved me the expense of a new fridge. Yes, I would hire him again if i needed another appliance fixed. Thank you, Sasha.

Chris is amazing and will always be our go to guy for any kind of appliance repair. He is very…read moreknowledgeable and happy to give advice which is very important when making an expensive purchase. Also a very nice person who makes the whole experience better. I like every aspect of how he runs his business...honesty...timeliness and experienced.

Top-notch service from Chris who texted when he was on his way. Loved that he knew right away it…read morewas the drain pump to replace in our washing machine. He was also very prompt about returning with the right part (which he had to pick up in Vancouver) and getting the washing machine all back together, all the while *cleaning parts* as he went! Very reasonable rate, friendly and knowledgeable service. He even wears shoe booties in my house and uses hand sanitizer without being asked.

The name of his company appropriately reflects his work as he deserves 5 stars. Very knowledgeable…read morenice person. I would certainly recommend Rohid for any appliance repair.

Rohit was pleasant, responsive, and completed the repair. Rohit was familiar with the issue…read moreaffecting my type of refrigerator and was ready to address it right away, which was helpful. I approved defrosting the fridge and replacing the part. However, he didn't inform me that water would continue to drain afterward and left immediately after payment. I then found water pooling on my laminate floor and had to call him back right away. He didn't seem aware of the risk this poses to laminate flooring. The service call and repair were $275, plus the cost of the main control board. Rohit did the job in 35 to 40 minutes, and I found him invested in his work. I'm giving 3 stars due to the lack of communication and concern about potential floor damage.

They picked up my coffee machine and fixed it in a few days! I received the machine very clean and…read moreall problems that it previously had were fixed. I would recommend this company to my family and friends!

From the owner: RIVO FIX – Professional Appliance Repair You Can Trust…read moreServing Vancouver, Burnaby, Richmond, North & West Vancouver. Fast, reliable repair for all major home appliances — fridges, washers, dryers, dishwashers, ovens, stoves, and coffee/espresso machines. Same-Day Service Available. Certified • Honest pricing • Genuine parts • All brands & models • Warranty Call: 604-206-5096

We needed a coin operated washer for our apartment building of 10 units…read more Our usual supplier, Coast appliances, did not have any machines in stock and if we did order from them our tenants would have to wait a months time before delivery. The lady at the front was professional and had solutions to any questions we had. On the day of the promised delivery, the driver/installers were quick and accommodating. I would easily recommend.

We tried to purchase a washer from here. they said they would deliver it within the week. we…read moreexplicitly informed them that we worked 9-5 hours and would need the delivery after that. they assured us that would be fine. we made this purchase June 20th. as of July 5th we have still yet to receive a working washer. they had sent it to us this past week and it turns out. BROKEN. they sent a technician and he was great, but he determined it was in fact broken and they will be following up. we have yet to receive a working washer and it has been around 3 weeks. this place is a disaster and it's disgusting that we have had to wait this long. we've had to do our own laundry at a local laundromat, and take time off in order to accommodate this. I didn't know that buying a NEW washer had so many additional charges of time and money on it.

Amin has done repairs on our refrigerator, garburator and dishwasher over the last 10 years. he is…read moreprofessional, respectful and super capable. Amin has been able to fix all our appliances in a timely, and economical fashion! most importantly, we trust him!

I have been with this Company for years,always happy and satisfied,highly recommend to everyoneread more

Dishwasher had been leaking, so I wrote in here to ask for a quote. While it isn't possible to get…read morea range without having someone actually look at the machine, they'll waive the inspection fee if you decide to get a repair afterwards, which is nice! The technician called ahead to ask if arriving a little early was okay, which it was, and quickly diagnosed the problem. He went out straight away to fetch a replacement part, and once he was back he completed the repairs promptly, and he had friendly and professional manners and good advice throughout! And the price felt quite reasonable considering the time that went into it. I would happily ask here again next time I need appliance repair; apparently they also source replacement appliances and handle associated installation and disposal as well, which is an intriguing offer. If you need your appliances looked at, definitely give them a call!

We contacted Vancity Appliance Service to have the burned out bake and broil elements on our…read moreelectric oven replaced. Our technician was Zachary. He was very affable and fast working. After a quick assessment of the problem, he obtained the necessary parts and completed the swap out of both elements in a short afternoon. He quoted us a reasonable and affordable price for everything and we are very pleased with the results. The oven is back up and working properly. Everything was done efficiently and professionally. Zachary is a nice guy and a skilled technician. We wouldn't hesitate to recommend Vancity and Zachary. Thanks!