This gate company has everything a customer would want. When I called on a Friday, Rep called me…read moreback within 10. minutes. I explained my frustration with my old company and Rep came out on a Sat. to assess the problems and we talked on Sat.night. On Monday morning, Sergio was there to fix the problems and explain to me everything that was going on. I was treated with respect and great care, They are my NEW gate company and I will tell everyone. Thank you,

Rep is a great guy. He responded very quickly to my call and does great work…read more My only complaint was with his employee Sergio. Very polite after he invaded our privacy and damaged a waterline by driving over our grass. Make sure you make a definite APPOINTMENT with Rep and don't just let them show up. I would recommend Lone Star for there work but not there communication skills.

Justin visited my residence to replace a window. He demonstrated extensive knowledge and…read moreprofessionalism, and he left the area cleaner than it was prior to his arrival.

I submitted a quote request... didn't hear back. A week later I called and they came out to measure…read morethat day. They said they would call back that afternoon with the price and could fix an exterior window the next day. Never heard back... called them 2 weeks later to ask what was up, they said they had to come back and measure again and that they would be there at 4pm that day, didn't show up. So disappointed as we are in the home remodeling business as well and don't do business this way. Definitely don't suggest using them

Dohmann Land Services put a new net wire fence around my whole property and it turned out amazing!!…read moreCarson was super easy to work with and made sure all my needs where met, which was mainly having the ability to keep my two dogs from getting out. Now I can have peace of mind letting my dogs out without disturbing the neighbors. They provided all of the materials and had all the work done in two days. The price was super reasonable, and I would highly recommend their services.

We are "absentee land/homeowners" leaving in a different state now. But we got a contract to sell…read moreeverything, and upon inspection, it was reported that the 1-1/2 year old roof had "a few loose shingles" that needed to be glued down. Cypress Roofing was one of 2 companies I called to go out there, look at it, and give a price to fix. The other company called first, and the slick talking young man said I had more problems which would cost $1000 to fix!! This was stuff the inspector certainly would have pointed out. I told him I would think about it. Then this morning, Ty with Cypress got back with me, saying that he saw only 2 loose shingles, and he went ahead and glued them down. Problem solved. I told him what the other guy said, and he called b******t!! I told him I was suspicious of the other guy because he seemed like too much of a slick talker. Ty told me that Cypress was not a slick talking company. And I would heartily agree in my case. I'd call then again!!

I live on the East Coast and was dealing with trying to sell my late mother's home. During the…read moreselling process, we found out the home needed a new roof. My Kerrville realtor hooked me up with Cypress Roofing and they handled the project from start to finish. Ty was my main point of contact. Ty knew I had been dealing with a messy estate process, and had been hit with the roof information suddenly, and with a limited amount of time to handle it. Ty got his team out to the house quickly for an assessment and sent me a comprehensive estimate, and several clear photos of the condition of the roof. It was as if I was there with him, but I didn't have to travel. Ty was incredibly patient with me while I worked through challenges with the homeowners insurance company, and with my billing needs, as the initial check I sent never arrived; I wasn't able to send a wire or electronic payment and was relying on the mail system to get the check to him. Ty started the job anyway while I sent an overnight payment- Ty kept me informed every step of the way and let me know when payment was received, and how the project was progressing. He and his office team facilitated getting all necessary documents/invoices/receipts to my realtor, to make things easier and faster for me so we could finalize the sale. When the first check I mailed turned up in their office six weeks later, office manager Allison called me to see how I wanted her to handle it. Amazing communication, and very trustworthy and compassionate people! I'm not a roofer, so I don't know what the scope of roofing prices currently is- but I can tell you I am more than happy to have paid what I paid for the complete new roof, in order to sell the home- rather than be saddled with a home I couldn't sell or would sell at a significant loss because of the condition of the roof. Considering the quality of the work, and the quality of the customer service- I'm comfortable saying their prices are more than fair for the work they do.

My house was demolished in the flood. After getting house repaired, we had problems with front…read moredoor jamming after every rain due to foundation sinking and swelling from rain. Daniel came out and said it was fixable. His crew installed piers and got the foundation level. On top of that, the cleanup was done so well you wouldn't have known they had to dig huge holes. After the next rain my front door still worked perfectly.

I needed a new roof on a very old house. I got an estimate quickly and within 2 weeks they got to…read moremy job and it only took 1 day. They were communicative as to arrival and I highly recommend them.

Great service! Replaced our rotten back door and exterior trim at our residence. Painted our…read morefamily's downtown building and did a fabulous job. Highly recommend!

Not happy with work; keep finding nails that they used that went through my back porch roof and in…read moremy attic, also finding roofing wood split in pieces inside attic, not going to recommend or use again.

I had a leak in my laundry room and thought it was the roof. Tri-County installed it so I knew it…read morewould be under warranty. They had someone out to check it within 30 minutes of my call. It turned out not to be the roof, but a water heater hose. It turned out to be a quick fix by my handyman but because of Tri-County's promptness in coming to check it, there was minimal water damage. I would highly recommend them for roofing or remodeling.

They are a good service company for your HVAC needs and plumbing needs as well. My family has used…read moreboth! A plumbing emergency popped up one day and called them to get it fixed. They sent a couple of guys and they had it fixed it in a couple of hours. My sink worked after they left. Another emergency involved our A/C system. We had contacted a local Comfort HVAC company but they could not get the part needed to fix our AC. After 8 days without AC, mind you, this was the middle of August in Texas, we finally called 72 Degrees. I told them about the problem and told them we wanted to have the AC fixed by the end of the day. Believe it or not, they were able to get a part from San Antonio, drove it out to our residence, installed it and had AC that early afternoon! What a service. Now, here is the rub. It cost us a lot of money. In my humble opinion, they charge too much but you know, if you're hot after not having any AC for over a week, you will find a way to get it fixed. Thank goodness for credit cards!

I called them about getting a plumbing quote for a water heater installation. All I needed was a…read moreballpark. It's not anything I was gonna hold them to. They could've said starting at going up to an estimated amount. But no, she abruptly cut me off said thank you for the call and hung up on me. I won't be calling them back. I got another company to give me a quote using a picture I sent them. It was 60 miles away. That's the reason I wasn't wanting them to drive 60 miles for a quote.