Ordering process was easy, and the building is good quality, but the customer service was terrible…read more We tried calling and emailing to no avail. And the one time someone did answer, they sounded extremely annoyed. They did not provide a payment book or directions on how to make payments. We knew the payment amount from the contract, but no due date was given. When we tried to get this information, it was like pulling teeth. If you're paying cash outright, this would be great, but if you plan on making payments, be prepared to get frustrated.

WOW!!! If you're looking for the PERFECT shed or outdoor building buying experience STOP RIGHT…read moreHERE! We purchased a 12x16 outdoor building from Simpco and couldn't be more happier with the excellent service, care and attention we received from David, Deborah, and Joanna. We live 2 hours away and happened to be in the area and decided to stop and look. We found the building we liked, contacted Joanna, and from that very moment, everything was taken care of for us. We picked the shed and trim colors, upgraded the floor, went over door placement and loft and window options with David, agreed on a delivery date and signed the paperwork! Joanna kept us updated as it was being built, and even sent us photos of the various stages. She is very knowledgeable and was quick to get back with me with the answers to my questions, even after hours. I don't think I asked one question that she didn't have an immediate response for, which right away tells me she loves her job and helping people! DELIVERY DAY! Jeff delivered our building on time and actually called me a couple times the week of to make sure I was still good with the delivery date and time. I really appreciated that because the building was going to our new address and there were a handful of things I was juggling at the time with other deliveries. Our building came in on an 18 wheeler along with two other deliveries, and I was worried about how Jeff would get the building to the spot we wanted it, under heavy oak trees and up a rocky road quite a ways away from where the truck had to park. Jeff wasn't worried at all, and I took comfort in how he accessed the situation and took charge from there. He has a nifty little machine to move buildings into really tight spots, controlled by remote! It was actually pretty cool to watch! The entire time Jeff seemed calm and unbothered by our gasps and then sighs as he maneuvered under and around our beautiful oaks. Then he had to place the building as close to a buried septic line as possible without breaking the underground pipes. NO PROBLEM. Very impressive skills with that little machine! After the delivery and setup was complete, we inspected the building. Top notch craftsmanship! All the edges are squared and the joints are nice and tight and it is one solid building! Before he left Jeff put a level to everything one last time. All in all, should we ever need another building, and should our friends and family ever need a building, we'll all be traveling back to Simpco!!

Great service! Replaced our rotten back door and exterior trim at our residence. Painted our…read morefamily's downtown building and did a fabulous job. Highly recommend!

This gate company has everything a customer would want. When I called on a Friday, Rep called me…read moreback within 10. minutes. I explained my frustration with my old company and Rep came out on a Sat. to assess the problems and we talked on Sat.night. On Monday morning, Sergio was there to fix the problems and explain to me everything that was going on. I was treated with respect and great care, They are my NEW gate company and I will tell everyone. Thank you,

Rep is a great guy. He responded very quickly to my call and does great work…read more My only complaint was with his employee Sergio. Very polite after he invaded our privacy and damaged a waterline by driving over our grass. Make sure you make a definite APPOINTMENT with Rep and don't just let them show up. I would recommend Lone Star for there work but not there communication skills.

We are "absentee land/homeowners" leaving in a different state now. But we got a contract to sell…read moreeverything, and upon inspection, it was reported that the 1-1/2 year old roof had "a few loose shingles" that needed to be glued down. Cypress Roofing was one of 2 companies I called to go out there, look at it, and give a price to fix. The other company called first, and the slick talking young man said I had more problems which would cost $1000 to fix!! This was stuff the inspector certainly would have pointed out. I told him I would think about it. Then this morning, Ty with Cypress got back with me, saying that he saw only 2 loose shingles, and he went ahead and glued them down. Problem solved. I told him what the other guy said, and he called b******t!! I told him I was suspicious of the other guy because he seemed like too much of a slick talker. Ty told me that Cypress was not a slick talking company. And I would heartily agree in my case. I'd call then again!!

I live on the East Coast and was dealing with trying to sell my late mother's home. During the…read moreselling process, we found out the home needed a new roof. My Kerrville realtor hooked me up with Cypress Roofing and they handled the project from start to finish. Ty was my main point of contact. Ty knew I had been dealing with a messy estate process, and had been hit with the roof information suddenly, and with a limited amount of time to handle it. Ty got his team out to the house quickly for an assessment and sent me a comprehensive estimate, and several clear photos of the condition of the roof. It was as if I was there with him, but I didn't have to travel. Ty was incredibly patient with me while I worked through challenges with the homeowners insurance company, and with my billing needs, as the initial check I sent never arrived; I wasn't able to send a wire or electronic payment and was relying on the mail system to get the check to him. Ty started the job anyway while I sent an overnight payment- Ty kept me informed every step of the way and let me know when payment was received, and how the project was progressing. He and his office team facilitated getting all necessary documents/invoices/receipts to my realtor, to make things easier and faster for me so we could finalize the sale. When the first check I mailed turned up in their office six weeks later, office manager Allison called me to see how I wanted her to handle it. Amazing communication, and very trustworthy and compassionate people! I'm not a roofer, so I don't know what the scope of roofing prices currently is- but I can tell you I am more than happy to have paid what I paid for the complete new roof, in order to sell the home- rather than be saddled with a home I couldn't sell or would sell at a significant loss because of the condition of the roof. Considering the quality of the work, and the quality of the customer service- I'm comfortable saying their prices are more than fair for the work they do.

I locked myself out of my house and there's currently no locksmith in Fredericksburg. I called Mr…read more Velasquez & he came right away. Not only did he get me back in the house but he made spare keys onsite and is helping me with a challenging older lock. Very pleasant and courteous and reasonable pricing even with the trip charge. Highly recommend.

Went to work right away! Did a great job highly recommend these guys are great Locsl and know what…read morethey're doing

We needed some expert help in hooking up a power box outside the house. The guys who came out were…read moregreat. They got the job done quickly and perfectly. That was a year ago and the outdoor electrical outlet has worked great. When it comes to the skilled trades every homeowner needs three: a good electrician, a good plumber and a good HVAC guy. Winter's Electric is our go to for electrical work.

Excellent company to do business with - They go the extra YARD! Quality work with qualified…read moreelectricians. Wired my new 2300 SF home 2 years ago and have zero issues. Thanks - Greg Winters.

Quality of fabrics and installation. Larry came out and adjusted the rod because the drapes would…read morenot open up correctly. He half way fixed them and I didn't mention it again. After the hem started coming out of the cheaply made drapes I called and also mentioned that the drapes were still not opening correctly. Teresa who made an appointment called me back to say there would be a $75 trip charge since it had been over a year. Go somewhere else for drapes!!

This is a local company that Inhave enjoyed doing business with. They are very knowledgeable,…read moreprompt, and have excellent installation! *****

Perfect experience from start to finish. Very professional and helpful. Very quick and…read moreaccommodating to set up a time and beautiful, quick installation. Everyone was extremely nice. I highly recommend this company.

Shout out to the hard working employees. J.R. came out to my house and installed 2 mirrors on my…read morehouse no issues. Cleaned up all the mess properly. His assistant even wiped down the surrounding wall area and floor. Then when they were finished they asked me to look over it. I was truly happy with their work. 10/10 recommend ​