Picked up an online order at this location and I had so many employees offering to help me that it…read morehas raised the bar on customer service everywhere else. Granted I was buying a super heavy Blackstone and couldn't have lifted it by myself even if I had had to! My family and I of course found several other things to buy as well while we were there. The prices are comparable or lower to anywhere else . If you have pets, an outdoor enthusiast, or somebody who just likes to cook you will undoubtedly find more than a few things to take home with you. And like I said before the employees are all so friendly and helpful it definitely makes you want to come back.

My one star rating doesn't go to the store in general but to my experience in it…read more I purchased several birds here throughout the years. This time, I purchased a bunch of birds including baby ducks as usual, but when I got home, I realized that one of the ducks was crippled. It's got a twisted, malformed leg and it's limping. You would have thought "then go return it and get a new one, or go get your money back" I thought the same, in fact I did. You know what they said? Sorry we can't take responsibility for that. If you pay full price for something, you expect the best quality. If you buy a defective product of any kind, it would only make sense that they would refund you and take it back, or at least replace the product to a non-defective one. They did none of that. "Sorry, we don't take them back". I didn't pay full price to be stuck with your defective inventory. It's crazy how 100 good experiences can all collapse to the ground with a single bad experience. All of a sudden, the store doesn't leave a good impression in me. I don't just buy animals for the heck of having them. I also breed them, and good genes are key.

These guys always go the extra mile for me. They are very polite great sense of human and get you…read morein and out even when there's a bunch of people picking rental equipment up

Definitely a place I will do business with in the future. I rented a cherry picker to pull a motor…read morebut the guy who was supposed to help me lost his keys and couldn't make it to my house. So I brought it back an hour or so later and the fellow there didn't charge me even though he would have been justified. I only yelp when service is really good or really bad. Both guys I dealt with were very nice. I highly recommend this business. Alain V

The people at Garton Tractor in Fairfield are top notch. When my farm tractor needed major repair…read morethey rented me a replacement for a month. Delivered and picked up. Super professional service. They are my GoTo place for farm equipment!

Needed some help digging up old documentation for work, and Karina was quick and helpful. I really…read moreappreciate the extra mile she went to help resolve an issue with a purchase from a decade ago! Really saved my ass.

My uncle has been in the Farming business for years and took his tractor to several different…read moremechanics. They all told him the same thing. 5-7,000 for the Repairs in several issues and that was just a rough estimate. A friend of us told us about Robert. We figured it was just another run around. Robert found issues other mechanics didn't even see. He completely fixed the transmission in my uncle's Tractor on top of all the other things he did. If you want some one who is straight Forward and Honest " That knows what there doing " give Robert Pringle a call. Thanks again for everything you did .

When I called I spoke with Rob who said he would get out that day to look at our riding mower that…read morewould not start and get back to me. I never heard back from Rob, so I have trued getting back in touch with him leaving several voicemails with no response. I've been ghosted.

My hotsy pressure washer started having trouble with the unloader, So i called this company and…read morekelly was happy to help me. So we talked about how old was this machine and we determined that the machine needed service work and a unloader valve. so i had her send me a new unloader valve hoping that would do the trick, That didn't do it. So i called her back a week later and told her to send a tech to fix and to service my machine ,Sean the owner/manager and kelly suggested the pump might need to be rebuilt or a new one installed. I agreed and told them to bring a new pump just in case it was needed. Kelly made a appointment with me a week later in July , But it took them almost three weeks to finally show up and three phone calls later of giving me excuses. So the tech finally showed up on 08/29/24, I told him to change the pump to save time, mine was a 90's pump/machine. So he did the work and changed the pump and found the new unloader valve to be bad and exchanged it which took him the whole day. He told me he was done with the job and i told him what about the service, Kelly had said that was included with the job, He said it was not on the work order and left my business. I immediately called kelly to get the tech back to do the service she told me that was needed. She /Sean made more excuses, told me tough, There tech needed to get back he had a 3 hour back to his shop and she would make me another appointment for me. I told her that was unacceptable ,I am not going to pay for another trip up at $800.00 The whole job cost me $2156.97 and the machine will not work with the heat on , Which the tech never turned on!!!! So what i am saying to HOTSY , You should make North bay Equipment come back to my business and finish the job that they started with no travel charges and fix and service my machine as agreed. This is terrible customer service and until this is fixed ,I will never buy another Hotsy machine! Or deal with this company again. This is very dishonest and i will be contacting HOTSY. Tino B.

My team and I have rented equipment from Sean on numerous occasions. With our first rental, the…read moreunit was delivered and accompanied by a technician who stayed to train us on proper usage. Sean and his team have been extremely flexible when it comes to scheduling and available to troubleshoot over the phone as needed.

Great tractor dealer around Sac, CA. Their technician was great fixing my tractor. The owner and…read moresalesman were very kind to talk to. They had Red, blue or orange colored tractors. Red color tractor looked the best.

I've waited 3 weeks to post so that I could make sure that everything wasn't just based off…read moreinitial, but potentially meaningless, impressions. With that said, I love my new LS tractor. It's been 100% reliable for the 25 hours I have on it, and the guys at Tractor City were easy to deal with and fair. Also, tractor shoppers should know that LS is a company that was spun off from LG (the people who make many home appliances), and they've been making tractors for years, including the sub-55hp New Holland tractors. It's a solid brand.

use to be good!! I do NOT recommend belkorp ag especially…read moreSanta rosa , I bought a $45,000 tractor and mowing, the trator is great a few issues all fixed under warranty , well so far. mower had so many issues it was in the shop 10 + times in 3 years. They don't stand behind their work, I had to get johndeere corporate involved it was a mess. hoping I don't have anymore issue. save a headache and shop somewhere else they are dishonest and don't Stand behind their work, they have a few great employees but the management is horrible.

I have a John Deer ride-on mower and needed to purchase 2 new grass catcher bags. The metal frame…read morethat would hold the grass catchers was riveted together rather than screwed. Two technicians stayed an hour later and punched out the rivets, drilled holes for the new screws and were able to slide the new grass catchers onto the frame...and they didn't even charge me for their service. Who does this anymore? I'm so grateful for their competency and kindness and they deserve 5 Stars for this service!!! I will always come back to them for parts and service.

I sent my father here to see if they can provide a replacement part. The person he was talking to…read morewas just rude and condescending. Don't come here.

Service manager was rude and smelt like marijuana. she also was rude to her employees right in…read morefront of me.

No thank you Owen, Charlie just talk's a good game him and his team need some major improvements…read moreafter all of that the filter was wrong. We took our business elsewhere for parts and service but thanks for responding.

Cal-Line is our go to when our equipment needs servicing. Scott has been there many years and is…read moreextremely knowledgeable as well as reliable. The rest of the staff is just as helpful! Nothing sounds better than a healthy motor on a chipper and I am thankful to Cal-Line for their part in keeping my business running.