Be aware, I would not recommend this place based on our recent experience. My husband brought his…read moretractor in for an oil and filter change, and when we got it back, we discovered the oil filter had never even been replaced, they left the old one on. We were charged and they didn't even do the job! On top of that, they told him the tractor was ready for pickup, so he made the trip out there, only to be told once he arrived that it actually wasn't ready. That's a complete waste of time and shows a lack of communication and organization. Mechanics are inexperienced, and management is not properly overseeing the work or the customer experience. I'd be cautious about trusting them with your equipment!

Absolutely great service! I stopped by Garton Tractor…read morewithout an appointment looking for a same day tractor purchase. Gary Peterson Jr. helped me and I could not be more satisfied with his customer service, patience and expertise. Gary was able to set up and have the tractor ready in just a couple of hours. He took the time to explain the tractor's functionality and ensured I had everything I needed when I left. It is so refreshing to find great and personable customer service. Thank you Gary for all your help. Thank you Garton Tractor management for empowering Gary to take such care of customers.

Been going to Bob's place for more that two decades Very…read moreconsistent reasonable value Reasonable service & good delivery Not the cleanest or most ergonomically layout store or lot but it's still our first pick for ranch supplies

Love this place bob and all his staff are great especially Logan what a helpful young man…read more Will be going back in the future.

The yard manager here is a piece of work. Consider going to another Pape for heavy equipment…read morerental. It's a big company that offers other locations within the area.

This is a first-class repair facility for anything John Deere and Caterpillar. Mike and Steve…read more(Steve is the Service Manager and Mike substitutes for him when he's not there) are a pleasure to work with and very knowledgeable. The mechanics are also very good.

Great service, as advertised. Had our lawn mowed that had a lot of tall grass; no issues. I would…read morehighly recommend.

From the owner: We specialize in High Weed Mowing / Weed Abatement from 0 - 30 degree steep slope. Our 6 foot wide…read moreFlail mower and BrushHog decks will mow you flat in no time. We also can rototill, stump grind, distribute mulch or soil in tight access areas with minimal to no destruction to the landscape. We can do Pruning/Brush collection with forks and grapple, Power rake gravel driveways, or planting areas.

My hotsy pressure washer started having trouble with the unloader, So i called this company and…read morekelly was happy to help me. So we talked about how old was this machine and we determined that the machine needed service work and a unloader valve. so i had her send me a new unloader valve hoping that would do the trick, That didn't do it. So i called her back a week later and told her to send a tech to fix and to service my machine ,Sean the owner/manager and kelly suggested the pump might need to be rebuilt or a new one installed. I agreed and told them to bring a new pump just in case it was needed. Kelly made a appointment with me a week later in July , But it took them almost three weeks to finally show up and three phone calls later of giving me excuses. So the tech finally showed up on 08/29/24, I told him to change the pump to save time, mine was a 90's pump/machine. So he did the work and changed the pump and found the new unloader valve to be bad and exchanged it which took him the whole day. He told me he was done with the job and i told him what about the service, Kelly had said that was included with the job, He said it was not on the work order and left my business. I immediately called kelly to get the tech back to do the service she told me that was needed. She /Sean made more excuses, told me tough, There tech needed to get back he had a 3 hour back to his shop and she would make me another appointment for me. I told her that was unacceptable ,I am not going to pay for another trip up at $800.00 The whole job cost me $2156.97 and the machine will not work with the heat on , Which the tech never turned on!!!! So what i am saying to HOTSY , You should make North bay Equipment come back to my business and finish the job that they started with no travel charges and fix and service my machine as agreed. This is terrible customer service and until this is fixed ,I will never buy another Hotsy machine! Or deal with this company again. This is very dishonest and i will be contacting HOTSY. Tino B.

My team and I have rented equipment from Sean on numerous occasions. With our first rental, the…read moreunit was delivered and accompanied by a technician who stayed to train us on proper usage. Sean and his team have been extremely flexible when it comes to scheduling and available to troubleshoot over the phone as needed.

My uncle has been in the Farming business for years and took his tractor to several different…read moremechanics. They all told him the same thing. 5-7,000 for the Repairs in several issues and that was just a rough estimate. A friend of us told us about Robert. We figured it was just another run around. Robert found issues other mechanics didn't even see. He completely fixed the transmission in my uncle's Tractor on top of all the other things he did. If you want some one who is straight Forward and Honest " That knows what there doing " give Robert Pringle a call. Thanks again for everything you did .

When I called I spoke with Rob who said he would get out that day to look at our riding mower that…read morewould not start and get back to me. I never heard back from Rob, so I have trued getting back in touch with him leaving several voicemails with no response. I've been ghosted.

I was a few hours late returning a big flat bed truck I rented. Jerimiah took it upon himself to…read morereport the vehicle stolen. I was pulled over in Novato and pulled out of the truck at gunpoint. Only to be released a half hour later with an apology because it wasn't a stolen. I called cresco and asked what the hell happened. I said I could have been killed to which jerimiah replied I shouldn't have been late. Total scumbag. Corporate was useless. Worst experience of my life

The company I work for regularly does business with Cresco. Jeremiah and Jordan are always super…read moreattentive and efficient. They make my life easier when I have to call them.

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.

It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

I come here for all my equipment rentals. Equipment works, staff is friendly, in and out.read more

Gave me a broken piece of equipment and I could not use it. Wasting tons of my time and making my…read moreproject unmanageable within the time frame that I needed. Do not use them.

I called Hansen Tractor to bleed my fuel lines of my MF30 after I foolishly let it run out of…read morediesel. Can you imagine? Robert called me back that day and came out and took care of the problem in less than 15 minutes. I invested probably 4 hours reading the manual, You-Tube videos on the subject and fiddling with my tractor... but decided in the end to call a professional. Robert's truck has a hoist, welding rig, generator, 30 gallons of grease and all manner of tools so that he can fix most any problem in the field. He's also got a shop in Penngrove where he can do major repair work. He fixes generators also if you have a generator on your remote site. He fixed my tractor and charged me "whatever you think is reasonable" - which was quite reasonable to me - but worth his time to come and take care of the MF30. (I have some tire work that I'll have him do later.)

Guy is a flake. Read reviews for him. Makes business deals and then dissapears with no…read morecommunication not even courtesy of a text. So I waited and waited and waited NO REPLY EVER. BEWARE OF THIS PLACE