Went by to Check Out this shop and walked into such an amazing calm inviting atmosphere! The Owner…read moreAmanda was so attentive and Helpful in my specific needs. She has created something special here. A definite must visit they have Everything!! Will absolutely be returning!!!

They are a great store with all kinds of oils, candles and other cool mystic things. Staff is…read moretotally friendly and nice. Highest recommendation!

I've been to the store on two separate occasions now, first back in February to order a sectional,…read morechair, and dresser and then earlier this month for a mattress and bed frame. Starting with the first experience in February, I needed a specific size and style of sectional to fit the space in our living room and the seasonal sales associate Kristen was amazing. We bought our home close to 5 years ago and only now have gotten around to replacing our old furniture, we've desperately needed a new sectional. We spent about an hour there debating the style, size, color, and details on the couch and Kristen was incredibly patient and had no problem looking up all the colors and styles and possible iterations for the sectional. We ended up ordering a beautiful gray fabric sectional with plenty of seating space that was custom, and so took a little longer to come in, but was totally worth the wait. We also ordered a swivel accent chair for our family room that is the perfect chair for sitting and enjoying coffee and a good book; was exactly what I was looking for. Our final purchase was a six-drawer wooden dresser for my son's room to replace a flimsy, broken piece from IKEA. This dresser is so well made I know it will last him until he leaves us for college :) The delivery was smooth and I have extra appreciation for the the delivery men who got stuck with delivering on a day we had a random downpour and the difficulty of getting the sectional to our back living room (we have an odd floor plan). I appreciated the service from my first experience so much that when I decided to replace my mattress and bed frame I headed back into Three Brothers to see what they had. This time Julia helped me and again, the customer service was excellent. Julia was also incredibly patient and went through the details of each mattress to help me decide which was the most comfortable and best suited for my needs. I spent close to an hour there trying out the various mattresses to see what felt the best before deciding on my final purchase which has copper coils inside to dissipate heat. She also helped me figure out which bed frame would work best as the bed frame we have now we had been purchased for our room in our old home and doesn't fit our current space well. The mattress and bed frame are due to be delivered in two days and I can't wait! I'll update after receiving those. I'm also looking to replace the furniture in my daughter's room and this time Justin helped us, and searched to find the very specific style my daughter is looking for and also helped through out the other purchases, again providing excellent customer service. If you're looking for new, quality furniture I can't recommend Three Brothers enough!

Great Sales... Terrible Service After the Purchase…read more My experience with Three Brothers Furniture started off on the right foot. When I was purchasing my furniture, the customer service was great -- especially from the wife, who was helpful and pleasant to work with. Unfortunately, everything went downhill the moment the payment was made. I spent $3,000 and still had to call repeatedly just to find out when my furniture would be delivered. There was never a clear date, no courtesy call the day before, and no proactive communication of any kind. Every time I followed up, I ran into the same issue: the owner's son answering the phone and speaking to me in a rude, dismissive, and condescending manner. He should not be the face of their customer service -- his attitude alone turned the entire experience sour. To make matters worse, the furniture didn't even arrive the way I ordered it. The only people who showed professionalism were the delivery drivers, who were courteous and respectful. The buying process was smooth, but once they had my money, the service completely fell apart. Based on this experience, I would not recommend Three Brothers Furniture.

What can I say about this store except excellent customer service! I have been going to the store…read morein the last month to purchase items for my home improvement and let me tell you the staff is friendly. The store is well stocked and you don't have to wait in line a long time to pay for your stuff. Overall, this store hands-down, the best home improvement store in town thank you Home Depot. You guys are awesome. Five stars for you!

I could not believe how many times I was asked to check out. Like let me fkin shop. I could tell…read moreyou it was around 10 times and workers telling me I could leave my cart here. I'm like I'm still shopping and I need my cart. It was like workers get paid commission for checking a customer out

Heading home from SF and stopped by to get some BBW goodies. Per the BBW standard, I was…read moreimmediately greeted when I walked inside. I noticed a new gel and lotion set, Free as a Flower that is absolutely lovely. My one frustration with BBW is the discontinuation of lotion vs body cream, which is why I patronize the brand significantly less now. Otherwise I had a good, brief shopping experience and can't wait to enjoy Free as a Flower!

Maybe not definite NOT this location. There is a young woman named Guadalupe who was so helpful and…read morenice, but other employees are nonchalantly rude. I was in the other day doing a return and buying something. I use a cane bc I have an autoimmune disease. At any rate I needed to use a restroom. 8 asked one employee, who was short and long grown hair (I did not get her name). She immediately said "No, I can't let you". Shutting me down and walking away. It wasn't her answer,but her attiude. So damn rude. Not going back to this location.

Purchase a new American Standard Champion #4 toilet. Box was sealed from factory. Plumber opened…read morethe box and the Tank seal gasket was missing. I returned to the store asap and explained the situation and needed to get it resolved asap while plumbers were at my house waiting.(costly) The store Manager "Dave" immediately walked me over to the unopened boxes and removed the seal kit and kindly gave it to me. "Apologies for the inconvenience " (no he didn't reseal the box) I was able to get back home quickly for plumbers to continue the install. This could have been a VERY expensive problem if the plumbers had to stop work and if I had to return the toilet back for store inspection/return. Dave's quick CS thinking cap was spot on and correct. Thank you Dave, much appreciated. Hopefully Lowe's Corporate will acknowledge Dave for this act of common sense approach to keeping customers happy. I shall return.

Great selection, reasonably priced, workers are ready to help but they look busy and not all are…read moreknowledgeable. Plenty of parking too.

We were in search for some bar stools and could not find the right height anywhere. This furniture…read morestore had 2 on display and the girl on the sales floor said she wasn't sure if they had any more in stock. She took down our information and we left. She called us back 15 min later and said she found 3 more and they can put it together by the time we got there. They were so friendly and helpful! The owner even helped us and drove 2 of the stools himself since all 5 did not fit in our car. We are definitely going back to this place because of the service and quality of the furniture!

The two brothers who run this store are courteous and hardworking. I bought a large china hutch to…read morebe delivered to Benicia and they also did the delivery themselves! Their prices are very competitive and I am delighted with my purchase. I shopped online and at two other furniture stores in Vallejo and B &N had much lower prices on high quality pieces. Similar hutches in other stores were $1200.00 but I purchased a beautiful cherry wood unit for $600.00. I will definitely return for any additional furniture needs and I would recommend them to anyone looking for quality furniture and friendly service. I like to shop in my own community and support local merchants. Thanks B & N Furniture!

I focused on the kitchen section. I need a colander and some kind of reusable food storage bin. I…read morepreferred square/rectangular glass with locking tabs for the lid. And I needed just one. For food storage, Amazon prices are running $5 - $10 per item. Items I favored were about $10. There was appallingly low selection. The only way to get out of this price category is to buy a very large set where the price per item drops significantly. At Ross, there was a reasonable selection. They had created this by simply breaking up a larger set, tacking on a buck or two and selling them separately. That's just what I need! I got the rectangular glass container with plastic lid and locking tabs for $4.99. It was the same with the colanders, the cook pots, the bakeware; they'd broken up the sets and you could purchase just the size needed with a selection from different brands. I don't often see such great choices and I wonder if they are timing their drops for Tuesday when they target seniors.... I also checked out some curtain rods; prices were running from $7 to $20 but given the prices the rods were unusually good looking. Pity they didn't have the size I needed. At the register the cashier inquired delicately if I was eligible for the 10% Tuesdays senior discount. You're a senior if you're 55 or over. Nicely done! Thanks to this practice breaking up sets - I'm adding Ross' kitchen section to my great places to shop for small spaces collection.

The service is always great this has been the Ross I would always go to, they have so much…read moreselections of amazing things good prices as well but unfortunately my recent visit this week was not great I am now aware that there are roaches in this building I had freaked when their was one on the clothing I was looking at and it definitely is upsetting to see but just a heads up looking at items here.

We are very happy with our experience at Mancini's Sleepworld in Vallejo. Sean was our salesman. He…read morewas friendly, not pushy and answered all our questions regarding the different types of mattresses. We look forward to enjoying our mattress. Thank you, Margie and Mike

Sean was out Salesman who was very friendly and helped us out with our needs. He took very good…read morecare of us and even was able to discount some floor models for us and make us very happy.