Locally owned and operated, welcoming and very professional, highly recommended them. They even…read morereferred me to another group when they discovered my insurance offered hearing aid coverage that they didn't have a connection with.

From the owner: You will receive excellent hearing healthcare with Best Practice Guidelines from our experienced…read moreaudiologists. Our service to you continues past hearing aid fittings, and we continue to work together so that you are hearing to the best of your ability and meeting your lifestyle demands. Only OUR patients can receive the Virtual Environment fittings or Peak Hearing Program - for people who need alternatives for OTC or TruHearing. We have an on-staff tinnitus expert. Purchase tv amplifiers for streaming media. Easy to reach, ground-floor suites for easy access from parking. Our two locations are an easy drive from anywhere in the Rochester, NY region - Irondequoit, Pittsford, Fairport, Palmyra, Penfield, Webster, Henrietta, Rush or Avon.

My parents, aged 87 and 94 had an appointment. My daughter took time off to take them. They have…read moremobility issues, and it's difficult for them to get around. When they arrived, they were told that the place was too busy and their appointment was canceled.

My wife has had hearing problems for over 20 years. The left ear cannot be corrected due to ear…read moredrum damage. The right ear needs support and can be improved. The audiologist would not check her hearing and would not provide a hearing aid because of her left ear. He suggested we go to ear, nose ,throat doctor. For what? We have known of her condition for over 20 years. I do not like wasting my time on appts. Miracle ear should have for warned us that a possible physician appt may be required.

I had such a positive experience with Dr. Andrea Segmond and Ontario Hearing Center. Extremely…read moreprofessional and knowledgeable, but down to Earth, warm, friendly, and genuinely concerned about their patients. Reasonable rates, no hidden charges that will surprise you. I can't recommend them highly enough.

From the owner: For almost 50 years, Ontario Hearing Centers in Rochester, NY has been dedicated to helping their…read morecommunity by providing them with the latest technology and most attentive treatment. They're the experts that Monroe County turns to when they seek the most innovative solutions for their hearing loss problems. With a team of audiologists and hearing instrument specialists, Ontario Hearing Centers is happy to offer their patients a wide array of services. They'll start by providing you with a free hearing screening to assess any issues you may have before performing a complete diagnostic evaluation. From there, they'll provide you with an assistive listening device, wireless hearing aid, or custom ear mold that will make you hear your clearest. Each of Ontario Hearing Centers' devices come with a 45 Day Evaluation Period so you know that when you leave their doors, you'll continue to receive the highest level of care. They also provide specialty services and products, including hearing a

Let me start off by saying that I recently had a bad experience with a hearing aid "place" that I…read morewas not happy with and swore I wouldn't go back. My father is 88 and has terrible hearing so that is not fun as it is, but dealing with people that just don't care and are looking out for their wallets makes it even worse. With that being said, I was not looking forward to finding another place to go. Since his hearing aid was a $1600 purchase 7 months ago we kind of had to find a place that deals with that brand so we were a bit limited in options. His hearing aid started beeping and we couldn't make it stop, so we had to find someone to help with it. I called Southside and the woman answering was just so nice and helpful. I explained the situation and told her that we really needed this hearing aid serviced but also would like to have my dad in to be seen to see if they could help him more. She said of course, drop it off and we'll see if we can fix it and in the meantime we'll set up an appt for him to come in. Not only did they see if they could fix it there but she called to see if it was still under warranty with the manufacture for me. Unfortunately they couldn't fix it there so they sent it out for us, this is even before my dad was even an actual patient of theirs. We went into the appt and the audiologist was extremely friendly and instead of yelling at my dad and treating him like he is an idiot she leaned in much closer and just spoke directly into his ear and to him like a human being! I know this should be standard and I probably should expect this but its not standard, the last guy just yelled at him in this condescending tone like he was stupid from across his big important desk. We did the hearing test and she spent like 40 minutes on it, taking her time to check everything. My dad is pretty basically def in one ear and hasn't heard out of it since he was 17. She hooked up her testing equipment and told him she was still going to test that ear even though he said it was "dead" and he actually heard out of it! I don't think that he will end up being able to hear out of it normally anyways but just the fact that she tried and spent the time and he heard something was awesome! I actually teared up a little...I know, sound silly but it was a bit unexpected when I saw him so surprised he could hear even a slight sound in the ear he hasn't heard in over 60 years. Anyways, she is wonderful, professional and you can clearly see that she cares about her patients and I truly appreciate that. She didn't hesitate to say she thought he should see a ear, nose and throat doctor and they may be able to do something more for him, but she would definitely see what more they could do with the hearing aid side of it. The receptionist was very accommodating and sweet. I am so happy we found them and would absolutely recommend them to anyone needing an audiologist.

From the owner: We are the only Audigy Certified hearing care practice in the area. We earn this certification by…read moreproviding premium hearing healthcare, including hearing evaluations and other diagnostic testing for patients of all ages, hearing aid sales and service, and custom hearing protection. Our audiologists each have over 25 years of experience in the field, making them experts in helping you along, no matter where you are in your hearing journey!