I've gone to them multiple times, and always use their services. They are professional, prompt…read morewith appointments, courteous, and pleasant. They respect your privacy and make you feel comfortable. Excellent facility

Marina · I had the…read moreworst experience in my life having MRI at the Brooklyn site Bay Parkway. July 28, 2:15 appointment. I was in a waiting room for 2 and a half hours. When I came to receptionists asking how long I was suppused to wait, they all with stone faces, not even saying, sorry, answered, delays. Receptionists are very cold and unfriendly. Finally, I asked for supervisor, who at least said they apologized, and I will have service soon. I would never come there again. Receptionist were not nice at all. Terrible place. Don't go there. it's a lot of other places to go

very efficient, very nice and easy to understand..easy to work with..i highly recommentread more

Very RUDE front desk stuff! When i asked for supervisor simply hang up on me. Very disappointed.read more

After trauma on my knee I recently had an Xray on Avenue R and MRI on Ralph Ave. Both facilities…read moreare great, clean, comfortable and safe to use if you can't walk with team of professionals starting from reception, technicians and med. records with CD and reports right after procedure. Friendly, fast and best quality service. Thank you

Extremely rude and uncaring…read more I came here to have two procedures done. There was no one upstairs to help guide you to go downstairs nor was there any signs. When you enter the building there is a lobby but there stairs upstairs and downstairs for you to check in. It was unclear where to go exactly. After going upstairs fruitlessly I realize I had to go downstairs. I checked in and the front desk was okay. I didn't like how they called your name and spoke what procedure you were getting very loudly. Everyone in the waiting room could hear. The procedure I needed to have required me to have a full bladder. Unfortunately my bladder was not full, so I had to drink water and wait. The technicians were cruel and very uncaring. They made fun of me because I ended up over drinking water and I had to pee very urgently and then the appointment took longer than necessary. I don't understand why technicians think it's okay to make fun of patients behind their backs and in front of their faces very loudly so the patient can hear. The procedures needed to be used on a full bladder And on an empty bladder. if my bladder was so empty why didn't they do the empty one first instead I sat there and waited almost four and a half hours for a procedure that I was told with only take 15 minutes. What a waste of time for cruel and mean service. I would avoid this location at all cost.

HORRENDOUS! They never pick up the phone!! Then when it rings they pick up & hang up on you! I had…read moreto call the Long Island location to have them transfer me, the woman at the front desk in LI said "All the Brooklyn locations don't answer the phones for some reason, they're notorious for that. We always get calls from people complaining about that". WHEN IS THERE SOMETHING GOING TO BE DONE ABOUT IT?! This is a medical facility, patients need to make appointments, cancel appointments & get results!! Unacceptable!!

This is great place to come and do your tests, like no others x-rays office accepts walk in without…read moreappointment service and the most you wait is 15 minutes. Great group of people doing their job with smile. I did many tests in the past and will go back again, highly recommend to those who need tests done quickly and professionally. Very conveniently located right on the 77Street R train stop because the parking is tough in Bay Ridge.

I went to leave a review and ironically forgot I had left a review a little over a year ago and my…read more2.0 experience was very similar to the first. The only change I would say is the ultrasound tech had rather cold bedside manners. She could have made the experience more pleasant by at least acknowledging what organ she is currently scanning, etc. Also, her directions on when to hold my breath and breathe normally weren't very clear and she was obviously getting annoyed. Bedside manners could use some work. I've had better experiences getting mammogram. I dropped my review down to 2 stars with this visit. NYU Langone - I hope you're able to better train your staff with speaking to patients.

Took my friend so he can have diagnosis test For an up coming surgical procedure, clearance…read more Prompt service with a doctor's script for X-ray of the chest for my friend. However the personal in the office were talking among themselves very loud which was annoying. We did not need to hear what they had for lunch etc The place was clean free of any foul smells or clutter. The wardroom seats were comfortable as well.

Staff and doctor are very professional & accommodating . I had a breast biopsy and doctor was…read moregreat! He told me step by step what he was doing that made it much easier to go through the procedure. I would definitely recommend this practice. Waiting room and reception was very organized, women running the desk knows her stuff.

A desperate overhaul is needed. The technicians are skilled. Marenica particularly is so kind,…read moreprofessional, and pleasant. I can not say enough nice things about her, but that's where it ends. The facility itself is an insult. It is desperately in need of maintenance: very limited air conditioning (my appts were in July and August, literally nothing coming out of the AC vents), the walls of the waiting cubicles are filthy and in dire need of a fresh coat of paint and have not the slightest bit of care for aesthetics.. a bare chair, no table, no "complimentary" plastic bag to put your clothes in, a creepy looking curtain pulled across, not a bit of attention to making the surroundings appealing. It looked like an interrogation room. Please note the photos. When I showed them to my husband he asked why I went to a prison to do my mammography. Absolutely no thought to patient comfort. Find a way to get taken over by NYU Langone or NY Presbyterian; maybe there'll be some hope.

Thank you "BRMI" staff for always going above and beyond helping others in need!!!!!…read more I truly hope this post will shine light on these incredibly talented, educated and phenomenal staff members. They never fail to provide quality patient care. Also, if I may give a big thank you to Katherine F. in the CT department for always being so kind and extremely knowledgeable within her profession, it is obvious to me that she constantly strives to be the absolute best teacher, CT technologist and a extremely supportive uplifting coworker. I also had the satisfaction to be kindly welcomed by fellow CT technologist Christina P. Radiologic Technologists John D. and Jessica. Nurses Marina and Ashley and in the MRI department the magnificent Mike, and Alex. I can not begin to expand on the great empathy, and companion these professionals have for their patients. Thank you!

Got here at 12:30. Writing this at 3pm. Came in for a quick X-Ray. My doctor is right across the…read morestreet. They faxed over the order three times. Then I walked over to get a physical copy. They've been saying I'm next in line since 1:45. Again, an X-Ray. Office manager was extremely rude. I'm just sitting here quietly waiting and she is screaming at anybody who comes near her, saying that Covid is delaying things. Meanwhile, they're not great about enforcing social distance or masks in the waiting room for customers or staff. Smells terrible here too.

Let's start with registration and check-in. The process was relatively smooth, although the…read morereceptionist asked for my MRI prescription when I arrived. I checked in at 9:45 a.m. for a 10:30 a.m. appointment, with the MRI scheduled for 11:30 a.m. At around 11:00 a.m., I was called to the desk and given three bottles of liquid. I was instructed to drink two and a half bottles immediately and save the remaining half bottle for right before the scan. That's nearly 48 ounces of liquid in about 30 minutes. Unsurprisingly, I was running to the bathroom every five minutes after that. At 11:20 a.m., I was called into the MRI area. Things seemed to be moving on schedule. After yet another trip to the restroom, I returned to the MRI room for preparation. Because my exam required images both with and without contrast, an IV had to be inserted. First, I made sure I had removed all metal and even took off my wig. Then, of course, I had to use the bathroom again. The technician administering the exam told me the MRI would take about 20 minutes. Next came the IV placement. I informed the technician that I'm a difficult stick and asked him to make sure he had a good vein before attempting the IV. He assured me he found one in my right arm. He hadn't. Then he tried my left arm and again confidently said he had found a vein. He hadn't. When he prepared for a third attempt, I told him that if he couldn't get it this time, I would proceed without the contrast. Thankfully, he called in another staff member, who found a vein on the first try. Then came the MRI itself. I was in the machine for at least 35 minutes--far longer than the 20 minutes I had been told to expect. During the scan, I informed the staff that I urgently needed to use the bathroom. They told me there were only two minutes left, which somehow turned into another five minutes. By the end of it all, I was simply relieved that the exam was over. Between being required to chug an excessive amount of liquid in a short period of time, the repeated IV attempts, the inaccurate time estimates, and the lack of consideration for my discomfort, this was easily the worst MRI experience I've ever had. I will not be returning to this location and, if I can avoid it, I won't be scheduling another MRI here.

First, the parking lot was completely full including many delivery trucks from Frank's Pizza. I…read morehad to find parking on the street. I was kept waiting nearly an hour. I am generally patient and understanding but I had to fast for the test and I felt weak. The receptionist is very caring but the overall experience is worse than I would expect of a medical office which offers appointments. If they are delayed they should respect the time of patients and let them know.

I was well taken care of at this location. I want to especially relay that the Tech, Julia…read more(Yúliia) was attentive to my every need without me even asking. She made feel calm especially for the test I was getting done.

Worst place ever. Appointments mean nothing . Do not waste your time . Waiting 50 minutes for my…read moreappointment and front desk is a bunch of nasty girls . Many other places in Brooklyn, will not be coming back .