Very disappointing experience. My appointment was at 1:50 PM, and I arrived about 15 minutes late because it was extremely difficult to find parking. I came in with a painful acne flare-up and was hoping to be seen, but the staff told me they couldn't see me because of the doctor's strict late-arrival policy. Instead, they told me I would have to reschedule my appointment. I understand that offices have policies, but there should be some flexibility and compassion, especially when a patient is in pain and only a few minutes late due to parking. No effort was made to accommodate me or even check if the doctor could still see me. I left without receiving any treatment despite being in discomfort. Overall, this was a very frustrating experience, and I expected much better patient care and customer service. read more

The worst dermatology experience ever! The secretarial staff is rude, inconsiderate, and condescending. SOME of the doctors are also rude and condescending. One doctor spoke to me like I was in kindergarten. Another doctor was laughing about me behind my back to another doctor. And, yes, one doctor was vengeful. I will never forget the awful experience. Do yourself a favor and find another dermatology place in Brooklyn; I did. If I could, I would give this place a MINUS TEN STAR rating. I also want to add that not only were they unprofessional, but I ended up with a WORSE skin problem than what I came to their office for, and they caused it. Every time I look at this on my skin, I will think of this terrible experience. read more

The atmosphere at this dermatology group is so pleasant. The staff is very friendly & pleasant when I arrived. I was able to check in, answer questions & update my information before my arrival. This eliminated my waiting time to see my doctor. Dr.Gordan & his staff ( pleasant young lady) are very knowledgeable. He listened to my concerns & was very honest with treatment options. I live out of state, but I make sure to keep my appointments. If you're looking for a dermatologist, consider this group. You won't be disappointed. read more

AVOID THE RECEPTIONIST SHANAYA - SHE IS UNPROFESSIONAL AND DISCOURTEOUS. I took my elderly father to a 12:10 PM appointment, arriving at 12:05, parked, and ready. We entered at 12:15 and checked in with Shanaya. After waiting for some time, we repeatedly inquired about when we would be seen. Each time, Shanaya assured us that my father was registered and would be called shortly. At 1:00 PM, without any notice, the staff went to lunch. When they returned at 1:30, we asked again about our status and were simply told that we were on the list but no further information was available. At 1:45 PM, after waiting for an hour and a half, we were informed that we were too late for the appointment and that it had been canceled. I was shocked and asked for an explanation. Shanaya stated we arrived too late. When I requested to speak with Dr. Portal about our five-minute delay, she returned in just 30 seconds to say that he refused to see us today. Shanaya was very rude and made no effort to assist or clarify the situation. I couldn't help but wonder if her negative attitude was influenced by my specific faith. Additionally, we've received bills despite my father being covered by both Medicaid and Medicare, necessitating hours of communication to rectify the issue. read more

Schweiger Dermatology Group - Brooklyn Heights - Arrival time based on Google time line. - Dermatologists Near Me - Brooklyn, New York

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I always enjoy coming here, Dr. Haleh Stratton is so informative and easy to talk to. She's very thorough with explaining diagnosis and steps to take and she's always patient. The rest of the staff is pleasant as well, from the front desk to the medical assistant's. Always a clean environment. I would recommend coming to her! read more

This is a terrible place. I wish I could give them negative stars. So, in the ended up paying for a service I didn't no receive. I made an appointment here last year and they could not confirm if they took my insurance or not. So I canceled. Then I got a text and an email that my appointment was for the next day and that if I did not keep it I would be charged out of pocket for it. So I went in and told them I canceled it. They said they had the cancellation, but it didn't update in the system and said I could still keep the appointment if I didn't want to reschedule because they were finally able to confirm that they took my insurance. I should have left and gone to a different doctor, but I stayed so I didn't have to make a second appointment. When I saw the NP she was not in the room for more than 7 minutes and only looked at areas where I pointed out issues my previous doctor had treated, even thought it was supposed to be a skin cancer screening. I had to go to another doctor to find out I need a growth removed shortly after this appointment. read more

unprofessional, nothing gets done. insane how unorganized this office is. have to call the office again and again to get anything actually done. don't waste your time if you are struggling with acne and skin issues and you genuinely want a solution. this is not the place read more

The worst dermatologist practice I've ever been to. The medical assistant took pictures of my nails to show the NP. MA come back into the room and says she doesn't look at nail conditions. WTF isn't this a Dermalogist office! Why didn't the NP come in and tell me this. Didn't even confer with a colleague to look at them. No one in the entire office looks at nails. Referred me to another doctor in Manhattan-appointment availability in 2 months. A joke!! Waste of time!! read more

I'll definitely come back here! Dr. Darwin is a great doctor. Answers and your questions. Great bedside manner and great staff.

Honestly, this has been by far the best experience I had in a while while visiting a doctor's office. John Boutros( Certified Physician Assistant)was very well mannered, and he made me feel very welcomed and comfortable. He was very knowledgeable about my symptoms and he gave me good advice and a treatment that best suits me. I was very happy with my visit. Also within two days my skin cleared up! Even though he told me I had to be patient with the results, because it's not going to be immediately. I ABSOLUTELY RECOMMEND HIM. read more

Dr. Stratton swears she is a time traveler the way she interrupts you so much as if she has some sort of insights on what you're going to say next but is wrong every time. She is not a great listener and thinks she has the biggest brain in the room so be warned. Dr. Stratton was alright the first time I went to her. She was dismissive of the previous Doctor I had from this clinic basically suggesting she has a better outlook and prescriptions to offer. During that time I had a totally new issue that popped up so this visit was more imperative. Some things I felt she had a professional opinion on, others I did not, but I was fine with the interaction for the most part. I had a follow-up visit where I told the Medical Assistant I had a side effect to a topical medication she gave me but for the most part my initial issue and side effect issue was resolved on my own merit. I am not sure how the Medical Assistant conveyed the notes to her but when Dr. Stratton came into the room she was very rude, argumentative, condescending, and dismissive towards me. I know how strongly she holds onto her convictions based on our first appointment but I did not expect this rude behavior. She did not expect for me to pick up on it because she was passive aggressive and she did not expect for me to educate myself on the matter and seek out other medical help. I told her that I went to an Endocrinologist who confirmed it was from the topical medication because all other hormonal issues were ruled out. She denied that medication can be absorbed from the skin causing hormonal disruptions. Okay, if that is the case, why is it known that some chemicals in sunscreen can cause hormonal disruptions? Your skin is your largest organ and what you put on it can affect your health too. I thought she would know that as a dermatologist. She acts like a know-it-all and is very elitist because of that Doctorate but she lacks basic knowledge and lacks basic common courtesy and respect. I showed her lab results I got back from my Endocrinologist and she claimed my testosterone levels were high even though it was in the normal range but that was due to me being in my ovulation phase which testosterone levels are higher around then. She just can't ever be wrong and humble herself. I didn't even come there to argue nor was I upset. I was having a good day until that interaction. Unlike her, I educated myself on the risks of the topical medication and used it knowing that side effect and immediately stopped. I fixed the issue on my own. I only came back because the office kept texting/emailing me about a follow-up, and I wanted the issue marked as resolved. After all of that, she barely did my physical examination. The meeting was to berate me but I very respectfully checkmated her. I was so upset that I made a complaint to the GM in tears and the GM acted as if she cared to do something about it, contact me, and would have me do another follow-up with another Doctor but didn't. I guess I didn't need it anyway because my issue was thankfully temporary and resolved. Separate from that, 1 in particular medication they have been prescribing me never comes to me in the size suggested (it comes smaller) from the pharmacy service they use and this office claims it's been resolved but it hasn't. Based on my last visit and the unreliability of this office, I give this place a 1-star. read more

I would prefer to give 0 stars to be honest. The worst billing experience. Do not recommend. Instead of sending me a normal statement to show what is owed, I received various different statements with different amounts. No one could explain it and tried to make it as confusing as possible. At some point I was sent the 'actual' statement on what was to be paid. I paid, but then they sent me another statement shortly after with a much lower amount due. I brought up the fact that I was overcharged and need to be reimbursed. They actually admitted to the discrepancy but it's sketchy that no one would have said anything until I brought it up. Do better. read more

I'm giving it two stars for medical purposes only. Their more cosmetic side might be fine. I had a worrisome mole, and there were a lot of weak spots in my care. Communication and deeper knowledge about the issue was poor, and I have since had the benefit of an appointment with a skin cancer specialist. I had one mole removed, and the doctor I saw was not able to accurately predict the size of a scar for a VERY controlled procedure, exceeding her predicted measurement by 2 centimeters. Any doctor's office should give clear pre-procedure instructions, and they did not; this resulted in me not eating on the day of the procedure, and having a severe, convulsive reaction to local anesthesia. Need for follow-up work was very poorly explained, and I eventually bailed out to find someone with actual experience with skin cancer, and immediately things were much clearer and the path forward was more trustworthy. Their front of house staff is amazing and kind, but in general, I'd also warn that the whole set-up is incredibly disorganized. I once showed up for an appointment they'd given me and no one was even there. And they have a dysfunctional system where payments go unacknowledged for several months (in my case 3.5 months) and they have an outside service they can't control still bugging you for payment, by phone and mail. I'd warn anyone away from this place if you're doing anything more serious than acne treatment. They're simply not equipped. read more

My insurance referred me to them for medical purposes. Not sure why the receptionist gave me the run around and yet to call me back when inquiring about a prescription, the nurse was nice. Definitely a waste a time going there. read more

Beware: This office is NOT Covid-compliant. Patients wait needlessly for extended periods in small unventilated rooms. Staff seem unconcerned. No one should risk their life for routine dermatology. read more

Dr. Meagan Keefe was attentive and listened to my concerns. I felt very heard and understood as a young woman soliciting medical advice, which was very encouraging and refreshing. Scheduling was a breeze -- the person at the front desk made sure I could be seen between work trips, as my work travel schedule is busy. She took the time to help me with insurance questions, as my insurance can be difficult to contact. read more

I've been going to Schweiger Dermatology for a few years now, the Brooklyn Heights location since last year. All I can say is I have only had positive experiences. I went today for a screening (I have had basal cell cancers removed over the years including a Mos procedure). Of course to due to Covid-19 there are added precautions but I felt very comfortable. The woman at the front desk was nice, professional, and accommodating (sorry I didn't get her name). I was seen by Frances who was assisted by Stacy who were both fantastic in doing their jobs and keeping things prompt and pleasant. read more

I had visited Schweiger for the first time a little over a year ago. After a biopsy was taken, I received an initial classification of my problem. That is as far as I got, until I went to the dermatology clinic at a NY hospital for a second opinion. This second opinion, now that a year has gone by, has turned out to be incorrect, while the expressed cause of my problem seemed implausible to me. In fact, a treatment that was suggested during the exam alluded to an arcane procedure that no one uses anymore, to quote one of the other doctors who was present, as well as some online research I discovered thereafter. After a very chaotic year, thanks to the pandemic, and to a move to a new address, I still had it in my mind to pursue this further. I responded to a recent text from Schweiger that my former provider no longer accepted my insurance, but that I could call to make an appointment, which I did. I will now cut to the chase. Firstly, I appreciated being hooked up to a patient portal where I could upload my new insurance card, and also leave a text message. This ensured that everything was in place before I showed up to my appointment. Secondly, I appreciated the security measures put in place by the building at 32 Court Street, where I had to log in by leaving my name, phone number, and state the business I was visiting, before receiving a visitor card with my photo. Thirdly, I appreciated the actual appointment, where my condition received further discussion, where my most recent lab results from my PCP were looked at in my presence, where the stated cause of my problem made much more sense to me, unlike my NY hospital experience, and where my questions were answered, after which a followup visited was scheduled in another three weeks. Lastly, I appreciated being hooked up to Broadway Apothecary, which uses RX2Go, so that my prescription was confirmed and charged over the phone, and my medicines were delivered right to my door the next morning, in a very attractive little carrying bag. That's all I have so far, as I will begin using my prescriptions today. However, it looks like my problem is going to be given proper attention. It also looks like Schweiger has established a 21st-century customer service system that may take a little more work upfront, but puts a great system in place for appointments, refills, and all of my needs. I have a feeling new management is in charge, from my prior visit over a year ago, and the difference shows. read more

Their wait times are mercifully short, everyone on staff is super-friendly, and my provider, PA-C Annie Mulvaney, is terrific-- knowledgeable, frank, and kind. Her NP, Nekai, is also excellent & always asks after my daughter, who visited the office just twice. My last dermatologist experience (from a PROLIFIC franchise of offices that shall here remain nameless) was much less awesome. Shout-out to the reception team at Schweiger too, they're always friendly and the automated appointment confirmation system is far less buggy than most (plus very helpful re: appointment reminders). I've once or twice had to reschedule on fairly short notice and they've been angels. It's easy to get through to the office on the phone (again, NOT a given!) and that means so much. I highly recommend. read more

if I could give -5 I would. the office sent my prescriptions to the wrong pharmacy after 4 days the problem still was not fixed. all inquiries are forwarded to a call center in New Jersey they seemingly have no power to do anything but send an email to a "general manager" but that email seems to never be seen. When I asked if I could go in to the office and fix the problem myself I was told I would have to pay another office visit fee to see the doctor again! horrible do not ever go here unless you would like to exist in a bureaucratic nightmare that surely would of had Franz Kafka turning in his grave! HORRIBLE read more

Got a large permanent scar left where I just wanted a small wart to be removed. Currently looking for a malpractice lawyer who'd take my case. Stay away from this place, the "doctor" who scarred me has no experience handling a cryogun. Went in Jan '18, had a wart on my left hand which I wanted to remove. The young guy (John Boutros is the name, I believe) held the gun for a prolonged period of time which resulted in me carrying a cigarette burn looking scar to this day (5 months later) on my hand instead of a wart. It was a very serious burn which took weeks to heal, I ended up wearing a band aid that whole time. There were two large vessels under the wart, he neither bothered to lift the skin nor move it (so that the vessel wouldn't get affected by the stream of cryogun). At some point I felt cold blood rushing back into my arm while this "genius" was still spraying my hand with a constant stream of nitrogen. I was also ignorant enough to trust him to remove two tiny old warts on the left side of my chin during that visit -- he basically burned two holes in my face with that cryogun (yes, you've guessed it right, by pointing and holding it on one spot for 5+ seconds again). Those scars didn't get red pigmentation unlike the newly obtained scar on my hand, were much smaller, so they're almost gone now, even though I can still see and feel the damage that my skin has received from that "treatment". Do me and yourself a favor and go find a decent place where people know what they're doing. read more

I had initially gone to another provider, which gave me a surprising and improbable diagnosis, with medication that was guaranteed to eradicate the problem. However, even with the passage of time, there was no change. Schweiger came up with a different point of view, which made more sense to me in the context of recent experiences. Best of all, their prescriptions have resulted in an improvement. Upon further evaluation, a different approach has been recommended, which I'm about to follow up on, while discontinuing use of the steroid creams. Schweiger's ongoing evaluation and adjustment of treatment is in contrast to the approach of the former provider, which told me, that's it, you're good, see you. I also appreciated that Schweiger took the time to look at the results of my most recent blood work, which helped to rule out other possible causes. I am grateful for the discerning, professional, and successful protocol of treatment I have been receiving at Schweiger Dermatology. I have confidence that if anyone can help me eradicate this condition, they can. read more

I really was disappointed this time around and really giving Dr.Boutros a review. 1st time i went i was super impressed with the friendliness and attentiveness. Cream being delivered at home etc. however i still have issues on my skin if not worse. 2nd time was that I recommend him to my parents and they gave them insurance issues and would not accommodate their issues since they live abroad. Third time, toddler had some skin allergy who knows and diagnosed the same skin issue as me and the same cream. Although, our skin issues are way different. This time around no cream delivered at home. Went to the pharmacy no order ready. Called the office they never got back to me to query about my prescription. Called again the next day and mind you this is three days after the visit and my toddler feeling uncomfortable. Just canceled with them and never again. read more

They make your visit very pleasant. The staff is friendly and accommodating. They solve my skin problem effectively and I was very satisfied with the results. A great place for skin care. read more

Made an appointment. When making it they took my insurance info before making the appointment. As the appointment got close they sent text messages to confirm. I responded, they confirmed. I rearranged my schedule for this appointment. When I got there they said they no longer take my insurance and said I could pay out of pocket $200 or so! read more

Zero stars. Do not go to this doctor. They are rude and unorganized. They charged a $30 copay, asked me to get blood work done elsewhere and then NEVER FOLLOWED up with me. During my visit I had 5 additional people in with the doctor and no one was identified. I'm looking for a new dermatologist. They are terrible. read more

This is by far one of the best dermatology clinical experiences. I've ever had. This was my first visit, at the Brooklyn Court Street location. The receptionist was friendly and warm. The intake process is completely paperless; done on a tablet which was fast and easy. The visit was comfortable and supportive. Both Dr. Mulvaney and her assistant Nekai were professional, helpful, kind and caring toward my issues. They sought to help me and provided all of the information and support l needed. Lastly, the clinic is modern and chic! I used to see Dr. Doris Day, dermatologist to the stars and this experience was comparable in many ways. I highly recommend this clinic! read more

Bright, clean, modern offices. Friendly, professional staff. Treated by physicians - not just assistants and nurses.

I probably leave one negative Yelp review per year, and this is definitely worthy of my yearly review. After having several appointments with John Boutros (i.e., I thought we had built a relationship) he NO-SHOWED for my 9 am appointment (the first appointment of the day). I left after waiting for 40 minutes because I had a meeting for work I had to attend and had received no update from the staff regarding if/when John would arrive. John and/or the office did not reach out to apologize or explain the situation. A month ago, I received A BILL FOR MY VISIT. I immediately called the number listed on the bill to explain the situation, ask for someone to call me back, and request (obviously) that they remove the charge for this visit. I received no callback; instead, today I received ANOTHER BILL. I'm hoping that this review elicits some attention from the practice since calling the number they publish on the bill has had no effect. read more

Came here a second time and the experience was pleasant as usual. Super friendly receptionist and staff. Office is clean, professional and orderly. read more

This is by far the worse dermatologist I've ever been to. Not only do the receptionists not care whatsoever about the prescription you need and seem to mess up every small thing in regards to it even when given exact names of brands, Dr. John Botrous is inexplicably horrific at his job. I once waited 3 DAYS just to have a prescription okay'ed by him, which is absolutely unacceptable. The last straw was TODAY, waiting over an HOUR in my local Rite Aid for him to call back an okay another prescription. I called twice and my pharmacy called once, and all three times the receptionists said the message would be passed along to him and that he would call in a few minutes later. The office closed and he NEVER called, meaning I waited inside said Rite Aid for an hour and a half for no reason at all. Although he comes off sweet and caring in person, he is lazy and unacceptable when dealing with him otherwise. I'm finding another dermatologist elsewhere since he clearly had no idea how important prescriptions are to people, even though that's his damn job. Please go to another dermatologist to avoid the same horrific experience as I did. UPDATE: After writing this review I definitely received the attention and care that I needed from this office. They were very apologetic of my experience and did all they could to right their wrongs and I very much appreciate the effort they put into that. I can now say I am going to continue to be a patient here because of the attempts to gain me back as a consumer after my bad experience. Thank you especially to Cecilia, who made several phone calls to me to ensure I was getting the proper medication and care that I needed. read more

Last week I had the pleasure of going to Schweiger Dermatology Group. From start to finish the whole experience was a pleasant one. The staff was warm and welcoming, they were very professional but still liked to have fun with their patients, it was a relaxed atmosphere that made you feel comfortable about being there. The highlight for me was Kelly Wood, she was absolutely outstanding - I have been getting Botox for more than 10 years and I have never had an experience like hers. She was gentle and very good with the administration and she took time to explain what she was doing and why. Her care meant a lot to me and I will be coming back again. Thank you to Kelly and the entire team at the office. read more

I had a checkup today with Kelly Wood, PA and couldn't be more pleased with the experience. She was incredibly personable, addressed all of my concerns, and I left feeling educated and well taken care of. I was seen promptly and felt like I could have taken as much time as I needed. I will defiantly continue my follow ups with her. read more

The staff here is great, my Dr is extremely knowledge with treatment plans and preventative care. The office is very clean and the ability to confirm visits streamlines the process. All and all this is a very modern doctors office that is extremely easy to get to in Brooklyn. I highly recommend it. read more

After spending multiple years, trying to find someone who would actually sit down and take a chance to understand the skin condition that was ruining my life. Trying multiple creams and medications to no avail. I found Dr. John Ferrari Boutros, he not only related to me when I talked to him, he understood the pain I was going through. He instantly knew what was wrong and gave me the proper medicine and working with my insurance so I wasn't over charged. He has significantly improved my quality of life. I would not recommend anyone else read more

Consumer beware -- Schweiger Dermatology Group will not only charge you a copay for your routine office visit, they will also bill you after the fact, sometime for hundreds of dollars, without explanation as to why and what for. I've had this experience twice now and I will not be going back. During my last visit, in October 2021, I explicitly and clearly informed the office staff that I did not wish to receive services that would incur out-of-pocket patient billing in excess of my $55 copy without being informed in advance of the cost. I said this clearly, kindly, and repeatedly. The dermatologist came into the exam room and acted as if this were a grossly insulting thing to ask for, and spent only about 10 minutes with me, hardly looking at the skin condition that had caused me worry. STILL, after all that, I was sent an additional bill with a "patient balance due." I have complained to Schweiger, and if they do not address it properly, I will inform both my insurance provider and the NYS AG. read more

I recemtly had a MRSA infection and made an appointment with Kelly Wood, PA. While I was anxious (as previous treatments with my PCP were ineffective), Kelly made me feel right at home. She was knowledgeable, friendly, and extremely calming. A week later, my infection is under control and healing as expected. I am grateful for Kelly's knowledge and positive attitude and plan to visit her in the future for an annual check-up. read more

After spending multiple years, trying to find someone who would actually sit down and take a chance to understand the skin condition that was ruining my life. Trying multiple creams and medications to no avail. I found Dr. John Ferrari Boutros, he not only related to me when I talked to him, he understood the pain I was going through. He instantly knew what was wrong and gave me the proper medicine and working with my insurance so I wasn't over charged. He has significantly improved my quality of life. I would not recommend anyone else. read more

Very professional, this service was great. The doctor gave great ways so I can clear my skin.

My family and I have been patients of Dr. Freilich for many years. We have always received the utmost of professional, up to date, and empathetic care. We are grateful that he relocated his practice to a nearby location. read more