Glad I called Scotty!…read more I was tempted to replace my own tub & surround (home improvement shows make it look easy) but previous forays into plumbing showed me some things are best left to a professional. Turns out - this would have been a Nightmare for me to try alone: plumbing vent had to be rerouted, pipes also altered, measurements on drain etc are very precise and it was difficult for 2 professionals to get in place (translate: Impossible for me alone). Even if I got the tub done- imagine a leak springing after my amateur solder job- the whole thing would have to come out again to repair it - what does THAT cost?!? Scotty was very professional and also honored his veteran discount. He is now my go-to guy for plumbing in North Idaho!

Billing rate was over $7.00 per minute!!!! That's more than $400. per hour!!!!…read moreMy 75 year old mother-in-law used Scott's Plumbing to replace a drop in kitchen sink. She supplied the sink and the faucet. Scott's supplied the basket strainer, the P-trap, and two plastic drain pipes connect the sink to the wall. They charged her over $1700.00 for this job which took just 4 hours . I spoke with Scott the owner and he stated his prices are competitive and refused to make any adjustments to the bill for her. $7.00 per minute $400.00 per hour

Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

My husband spoke with the owner Steve and he said he would refund us $350 for the element charge…read morebecause we shouldn't have been charged because the hot water heater did have a 6 year warranty. We have yet to receive any refund and we are out another $700 to replace the hot water heater.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

We had a very sudden, and large job that required our sewer line to be redone. This all happened…read moreright around the holidays which made for extra stress. Chris was quick to come out and give me a fair bid on the job. The estimate was very thorough and included all labor and parts with breakdown of pricing. He gave me a few options, and he was able to save me as much money as he could. When it came to work, the technicians were fast and respectful of the home, kids, and dogs. The total work of replacement was about 2 1/2 days. The warranty for work and parts is more than fair. As I already said, this happened about 2 days before Christmas, and our family was at max levels of stress during this time. Chris was willing to be flexible with my payment schedule, and he was always available to answer my phone call and answer any questions for me during this stressful time.

Highly recommend Mr.Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides.

Very professional, superb fix it plumber, fair cost. Can't…read moresay enough, he did a great job for me. I will use him again. Thanks

Thank you Tim for checking the few concerns I was worried about. And will definitely have you…read morereturn in Spring and reposition my main water valve. And enjoyed our conversation and good laughs. Will definitely refer you to my friends!!!

Despite Lowes treating both us and installers disrespectfully when faced with reality that Lowes…read morehad provided installer with broken unusable toilet, America NW folks persevered and completed the job promptly in spite of Lowes policy requirement that whole process be started anew delaying completion by 24 hours. I am dealing separately at Lowes corporate level in effort to effect changes that are more respectful of both consumer and contracted installers in future. Ward Buckingham

Wallace Strute was a gift as he repaired our leaky hose spigot. Diagnosis took five minutes and he…read morehad a plan and executed it within 30 minutes, including installation of an access panel for the spigot water line. Delight person who did quality work. Thank you! David Groth Coeur d'Alene

They were very helpful when I needed a plumber. They were prompt and quick to fix the issue. Six…read morePoint Plumbing is now my "go to" plumber. Thanks, Ryan.

Great pricing, much lower than other companies but did not sacrifice on quality at all. Shoe…read morecovers, tarps on carpets. Very friendly and clear about the work being done. Fast response as well. 10/10

These guys are TERRIBLE! I wouldnt even give them 1 star. THEY HAVE A BBB F RATING ( go look)…read moremy homeowners insurance hired them to come (only) move our water heater away from a wall, when they left it no longer worked. I called him back and instantly he says " water heaters are easy cold in, hot out call an electrician. NOW let me get this straight you move a working water heater and now it no longer works and I need an electrician not a plumber???? HOW DID HE KNOW THIS? CAUSE HE PULLED MY WATER HEATER WIRES OUT OF THE WALL AND LEFT !!!!! then he blames it on faulty/ old house lol. DONT USE THIS COMPANY unless you have extra $$$ to fix their fuck - ups. Luckily for us our home owners had to pay for an electrician to come out since they are the ones that hired this idiot. I think you can learn a lot about a company by how they respond to your reviews. if you go on google, you will see how he responded to my review. Its not even logical to blame us!!!! ACCIDENTS HAPPEN wasnt a big deal but to pass your mistakes onto a homeowner is despicable & dishonest!!!!!! They also show up with family members to help do the work that ARE NOT LICENSED.

I hired them not just to clear a clog, but actually re-plumb my laundry room and replace the sink…read moredue to multiple issues. After obtaining 3 estimates, this very small company got my business. They are friendly, knowledgeable, willing to explain anything in terms a lay person can understand. Plus, I got to meet the entire team over the course of the project: 3 members, all family. If they needed to postpone due to an emergency, I was contacted prior to the expected arrival to keep my updated. The Clog Doctor will be my go-to plumber for any future needs.

Never use Glenrose. They screwed up the location of our clawfoot tub, and I am still trying to sort…read moreout the drain. I'm not sure any of them know how to use a measuring tape. We have had multiple leaks in the hot and cold water plumbing that they installed.

I've used Glenrose for years, love the owners and have always been satisfied with their…read moreworkmanship. They send one of their employees to change my whole house and refrigerator filters each year. I also provide the filters, so it's a service call that takes a maximum of 45 minutes. Last year they charged $230 for the service call. This year, with a 5% discount given after questioning the original quote of $345, was $327.75. He had me pay and sign for it before he did the work. That's a 70% increase and even with higher costs due to inflation, I felt taken advantage of. I called around and others charge MUCH less for a service call per hour. Sad that I now live on a fixed income after retirement and won't be using them in the future. We had a good run...

Will and Marty from hometown plumbing came out to help me with a clogged pipe. They were able to…read moreget me in same day and were amazing and very knowledgeable. They even did a whole house check to make sure all my lines and shut offs were working. They were able to fix my issue very quickly and I will gladly recommend Will, Marty and Hometown Plumbing to all my friends. Thank you again!

Off the top, Hometown Plumbing fixed my plumbing problem. The guy was friendly, and I didn't feel…read morepressed to use his services. All good. Not-so-good. When the old water line was cut (within the drywall of the interior home room) the guy wasn't paying attention, leaving the cut and going out to his van. There was a LOT of residue water in the line and had I not been watching and able to capture the drainage at least a gallon of water would've spilled between the drywall and the house frame. Little to no ventilation in that space assuredly would've led to mildew and perhaps the need to replace drywall. Secondly, before leaving I noticed he hadn't used any foam fill between the outside wall and the spigot. I asked about it and he said, "It doesn't need it". Malarky! It was needed and I applied it myself after a run to the store. This was just laziness on his part. Yeah, if in a pinch again and Hometown was the only shop available to fix I'd go with them again. Otherwise, I'll look elsewhere for plumbing needs.