Very unprofessional I called because I was having problems out at my home and he denied me service…read morefor personal reasons that had absolutely nothing to do with the problem at hand. If you're a woman don't go to him he seems like he has issues with divorced women, especially if he's friends with their husbands. He doesn't know how to draw the line between professional and personal.

a while ago, I had tree roots clog a sewer line and they assured me that they could clear the jam…read more they certainly cleared the jam but they punched a hole in the sewer pipe And have been having sewage seeping into my yard ever since then. now costing thousands to repair it. They don't know what they're doing, charge way too much, and talked down to me the entire time. Never use them again.

these guys are the pros when it comes to all things septic, they know the ins and outs of…read moreexcavation and installation, very impressed.

From the owner: Southerland And Sons is a premier land development and excavation company specializing in…read moretransforming raw or challenging terrain into fully-prepped, build-ready property. Serving North Idaho we bring decades of combined experience, top-tier equipment, and unmatched expertise to every project — no matter how complex or rugged.

Unethical and fraudulent. This company tried to charge us hundreds of dollars for a 2nd trip…read morebecause they couldn't find the septic tank. The problem is - they said their tech arrived onsite at 9am and looked for 3 HOURS before calling someone ONE TIME at NOON and then left the location. Calling into their office they actually doubled down that the tech they sent out was looking for it for a full 3 HOURS before calling someone to ask about where the location might be?! YEA RIGHT In the same sentence they admitted "he should've called someone earlier" but are still trying to charge us hundreds more since he had to go back. This is the kind of small, rural location company that takes advantage of people due to the lack of other options. Don't be surprised when they tack on additional fees and fuel surcharges because "it took more time" or "they couldn't find it" - this is bordering on fraud. Then to double down and argue with us on a blatant lie that someone was looking for 3 hours before calling someone... I have never worked with a more unprofessional company in my life.

Great value. The got me scheduled and pumped the same day. Tim was great. Professional and very…read moreinformative.

This company also goes by Little Stinker. I wonder why the two names? Bad representation and…read morereputation, perhaps? When they quote you a price it's not the price you were quoted when it's time to pay. The woman who took my call was disingenuous. The bill was 250 more than what she said it would cost me. We are retired on a slim budget and my husband is fighting brain large B cell lymphoma. We had a 1600 dollar bill for one prescription. This woman is extremely dishonest. Do not do business with this cheating company!!!!!!

I have used the services of this company before and it has always been less than what I expected…read more This week I called them out to help me analyze a plumbing issue that I had in the main sewer line under my house. The technician came out, did his analysis and went to work flushing my drain. He did do the job adequately. But, he was very clumsy and wrote me up a bill with issues. First, he took a panel off the side of my trailer home and stuck it on the other side of a 4 ft tall Cyclone Fence. He decided to climb over the fence to get into the backyard, and at some point in climbing over it he stepped on the panel and bent it. He didn't have the foresight to get it out of the way from where he was climbing over the fence. Then, when it came time to pay the bill he told me that it was $400 in total. I asked him to tell me what the charges were for and he replied $50 to do this $50 to do that and $250 to clean out the sewer line. He said the total was $400. I was not paying close enough attention to the fact that the totals he quoted me only added up to $350. So I handed him $400 in cash and he says "this is only $300." I said count it again he goes "oh yeah, there is there is 400 here." So he handed me the bill and I handed it back to him and said please write paid in full in cash and put your initials on it please. So what does he do? He writes the word "Paid" with an arrow pointing to the total of $400 at the bottom of the invoice. I was very specific in what I asked for and he either wasn't listening or didn't care enough to think it was important. When you pay cash for a service it is important to note that on the invoice when it is paid. As he went out the door I noticed the discrepancy in what he said the cost was and what the total was. It should have been $350 not $400. So he left just before I could grab him so I called the home office and told them about it and they said that he was incorrect and that the cost was not $250 but $300. In my view it really doesn't matter that they have increased their prices, the point is they charged me more than what they stated on the bill. That's very interesting because when I spoke with him as he handed me the bill he said the cost for cleaning out the drain was $250. He didn't stutter. So I guess what I would say to you dear reader is that these guys are not professional and their business practices are pretty questionable. If my guy had made that kind of mistake I would have returned the $50 to my Customer because that's what it said on the bill. I will definitely not be using their services again and I told them this. I recommend you don't use them either.

Brandon was efficient, thorough and most importantly, honest. He took the time to teach my husband…read moreand me the best inspection and maintenance practices, how to evaluate our system and what to do to keep it functioning well. He did not upsell - advising us on what we needed or did not need. We would certainly recommend to someone looking for an honest evaluation or cleanout.

Unprofessional, terrible customer service, if you like an old man arguing with you about saving you…read moremoney call Butthole Bub. They were a no show until I called 3 times and then they finally showed up 3 hours later with no apology and did they clean out my septic? I am not really sure, they were there maybe 10 minutes with their 1960's truck, and I paid a higher price than I was quoted. Wish I would have called someone that was professional and had up-to-date equipment (buy a new truck!) that was on time for their job at a discounted cost.

I can't say enough good things about this company and their team! We recently moved into an older…read morehome and had both some plumbing concerns and improvements we were looking to make. Michael provided us with a full home inspection to give us peace of mind that all of our fixtures were working properly and in safe condition for the upcoming winter months. He helped provide us with reasonable pricing for replumbing our master bathroom shower and replacing 2 older toilets. While we didn't do the projects right away, we were able to call and request Michael for service as soon as we were ready to complete them. He had the shower plumbing completed within an hour and he replaced both toilets at what seemed like lightning speed with zero mess! Not to mention, he was extremely personable and made us feel confident that he was the guy to the job. I would absolutely recommend these guys for all your plumbing and septic needs! They're trustworthy and honest, something alot of other companies have a hard time competing with. Thank you Rooter Guys!

Josh and the guys are awesome! We've always received great service from this company and even…read morethough we're in Harrison, their prices have always been good. Highly recommended.