I rented a u-haul from here to help my friend move. My first issue was that I selected "contactless…read morepickup" in the app, thinking that I could bypass having to deal with any employees, but no. Secondly, the app tells you where the truck you've been assigned is located and that was incorrect. There are cars parked everywhere so you're really just out there walking around looking lost. Once I finally found the truck, it was blocked in by another vehicle. The person on duty could not find the keys to move it, so I had to go in the app and be assigned a different truck. There were 2-3 other people there who also needed assistance, so my "contactless" pickup ended up taking WELL over an hour. The only good part about this experience is that my quoted price and final price were relatively similar, which is something I was definitely a bit nervous about.

This business does UHaul rentals in addition to its snow removal and was the drop-off location for…read moremy Uhaul truck. It was difficult to navigate to the store since the street was jammed with vehicles along the street, and when I finally arrived there were so many UHaul vehicles everywhere that I had a rough time parking it. I waited inside an empty store for a few minutes until an employee came out and told me to drive it into their (secure) back area myself, rather strange. He said they didn't review the vehicle turn-in condition with customers, and I found out why later: they charged me a cleaning fee for mud that was present when I picked up the vehicle in the first place. Absolutely unbelievable. I will look into UHaul alternatives next time I have to move. Overall: 1.5 stars ----- Pros: - Good selection of vehicles and trailers if you're picking up from here. Cons: - Difficult to navigate to and park near. - Having an empty store when a customer walks in is both unprofessional and unwise. - Expecting customers to thread the needle of navigating a huge truck into a small secure rear lot is asking for trouble. Bad policy. - Giving someone a dirty truck in the first place and then charging them to clean it later is unconscionable.

UPDATE to my original review Raul was great when we…read moreinitially found him. Good quality and a great worker. However, after about two months he called me out of nowhere and said he wasn't going to come back. When I asked why, he said it was because I didn't pay him enough, despite paying him what we originally agreed. He certainly gave me a great price at first and I would have been happy to negotiate a new agreement with him but was never given the chance. He did a great job at first but the ending was unfortunately a bummer.

Raul was very responsive to all my inquiries and accepted the terms of the job giving a reasonably…read morepriced estimate. He completed the work and sent pictures when completed since I wasn't at home. I would recommend his services.

As another review stated, I am writing this review specifically for their business practice and…read morelack of response and not for the quality of the lawn service. I have been a loyal customer for three years without any issues and have always been satisfied with their service. Except for last year when they switched to new management. Last year I had them do over seeding and aeration. This is the same service they had provided to me the two previous years with one exception. This time when I received the bill it was $50.00 more then the previous year for the exact same service. This price increase was never brought up when I created the appointment and in fact when I asked the receptionist if the cost would be the same from the previous year, she stated YES. After leaving numerous messages and continuing to call for two weeks, I was finally able to resolve the issue after an hour long conversation with the office manager. No one from Alexandria Lawn Service ever returned my calls. Now, fast forward to this year. We receive a contract from Alexandria Lawn Service for lawn mowing. We did not sign the contract and called their company to cancel service. We thought this issue had been resolved by the conversation we had with the receptionist. We were wrong. Alexandria Lawn Service still came by and mowed my lawn twice. I called and spoke to the receptionist again stating that I wished to not continue service as I requested earlier on a previous call. This time she stated cancellation needed to be in writing and required 30 days notice. I asked why this was not brought up on my initial phone conversation when I called to cancel service. She did not have a response!!!! But wait, it gets better. The initial contract Alexandria Lawn Service sent for this year was for $30 a mow. This is the same contract I did not sign as I wished to cancel service. I then received a bill from Alexandria Lawn Service for the two mows at $40 a mow. Where the hell did $40 a mow come from??? I then pulled out the contract they sent me this year which was never signed and returned. If you read the fine print on the contract, it states if the service being provided changes or the price of the service changes then a new contract needs to be signed, otherwise you are automatically renewed against the contract from the previous year. Last time I checked $30 does not equal $40. Once again I have left numerous messages for Pam "office manager" with no returned calls. This is now the second time "new management" has switched prices without notification. Based on this improper billing practice and lack of communication I would HIGHLY recommend anyone looking for lawn service to take their business elsewhere.

Used this lawn service last year. Each month they bill you by email. IDK if it's a problem with the…read moreprovider they've selected or they've overcharged me, but I'm still getting those updates and still paying. Will be seeking another lawn service provider this year -- hopefully one with auto-bill-pay. It's a shame, because they actually do a pretty nice job with my (crappy-looking) yard.

Did a very good job but expensive compared to other estimates I received. Would I use them again?…read moreProbably but would negotiate for a better price.

I thought they were exceptional. Communication was excellent via calls and text messages(From a…read morereal human, not from a bot). My 75 yd long asphalt driveway looks great and the potholes are filled. Work was completed the day after the estimate. I recommended them to my neighbors as well because of the great job they did. When I need work again, I'll absolutely call them back. Thanks guys!

I scheduled an appointment with Avanza, which they initially confirmed. Later that week, they…read morecalled to reschedule. I let them know that I needed the work done soon and would go with another company instead. Suddenly, they said the original appointment was back on and assured me everything was fine. I took time off work to be available, only for them to call two hours before the appointment to cancel again due to "unforeseen circumstances." If you're looking for a reliable company that values your time, go elsewhere.

Hmmmm.... At first I was impressed with their detailed survey of my yard. Very responsive. I tried…read moretheir landscaping option and found it too busy so I decided against them. They charged a lot for the design which I paid and then sent me another bill for service which was for the same service I paid for. Not a value proposition here.

I love this company! Wouldn't use anyone else for all of my tree/shrub needs. They have great…read moreprices are reliable, knowledgeable, and tidy. They always leave my place looking amazing. And every interaction with Ryan is always so pleasant and positive! Highly recommend!

I don't think I could love having a tree cut down anymore than with these guys. It's the real deal…read more The fleet rolled up at 9am and hammered it out until 5pm. Super professional and working with Ryan was a breeze. Super chill guy to work with with solid humor to boot. Didn't receive a quote that could compete with their level of service. NOTE, most quotes omit odds and ends for charges and knew he wouldn't. Even included stump grinding and would do everything my husband asked for firewood. We had a bad experience w/two trees sloppily removed last year and had complete crap for service/cleanup. He understood and said it's a project with emphasis on quality. I told him I'd write him a five start review even before job started. I was confident and I'm still right after service. Fantastico.

Hernandez Tree service showed up quickly and had competitive pricing for the tree trimming that I…read moreneeded

Came to neighbors property to remove trees and dropped them in my yard killing some of my trees…read more Despite repeated calls they do nothing to resolve the damage. Worst company I have ever had the displeasure of dealing with. No way in HE** would I recomend them!!

We are thrilled with services from Woods Tree and Landscaping. Daniel and his crew were…read moreprofessional and extremely competent. They removed 4 large white oak trees around our home and pruned several more trees. Daniel gave us excellent advice as to which trees needed to be removed and explained why. With his help, we were able to make decisions to improve our safety, protect our home and property and the health of the remaining trees. The team arrived on time, completed all work with excellent safety and care strategies, and charged us a fair price. They cleaned up all debris from the work and left our yard in great condition. We highly recommend this company!

From the start I found Mr Wood's very easy to reach and communicate with. Considering that I had…read moresome very specific requirements, Mr Woods's ongoing communication was very professional and clear; even going so far as to touch base over the weekend regarding a possible rain delay (which wound up not being needed, but I appreciate being in the loop) Daniel and his crew arrived at the agreed upon time, were respectful and professional to the property and myself, and delivered the agreed upon work to and even above my expectations. I was particularly pleased when at a point where the nature of the job changed significantly and unexpectedly, negotiations on how to adjust the contract were quick, fair, and simple. Overall I am very satisfied with having called Wood's and will do so again should the need arise.