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American Auto Body

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - American Auto Body

Bumper repair

Auto frame testing

Rear-end damage

American Auto Body Photos

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9 years ago

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Caliber Collision

Caliber Collision

3.9
(7 reviews)

Had to do a frame swap on my Pro charged 2020 Ram 2500. It…read moretook about 7,8 months for stelantis to finally send in my new frame. It took this shop to swap everything over about 2-3 weeks give or take and it went smoothly. Jeff was always updating me how things were going on text, in which it kept my anxiety at bay. Once i got the truck back it looked like it came off the dealership floor because they cleaned it and went above and beyond and color matched my back and front bumper because why not it looks better and no extra cost because the bumper had to be replaced with a new one anyway. In the end i received back my truck and i can count on these guys to do a huge job in a timely manner. Thanks jeff for the help!

I leased my 2021 Ford Bronco at Castle Ford brand new…read more At the end of the last year, I took my 2021 Ford Bronco to Caliber Collision to have the top repaired under a claim from Geico after someone cut the top attempting to break in. Caliber was unable to fix it after determining it was too complicated and sent it to Castle Ford. Castle had it for at least two months while a new top was ordered and they figured out how to install it. The Bronco was then returned to Caliber Collision, where my friend picked it up for me as I was out of town on military orders. When I received the vehicle back, the clips on the passenger side of the top were broken, allowing a gap in the top (see pics attached). I called Caliber Collision who said they didn't notice it or inspect it when they picked it up from Castle and that I should take up the issue with Castle. I spoke with the service manager at Castle, who then stated they didn't notice the issue with the broken clips on the top and said should call Geico and take it up with them. Additionally , my Bronco was with Castle for well over two months and when I picked it up, it was in need of an oil change (service light was on) and also needed a recall. Castle Ford returned the vehicle to Caliber not only with a broken top (Ford knows about these issues and someone at the dealer or Caliber likely broke the top not knowing how to take it off properly) but also returned the vehicle in need of an oil change and a recall. This is absolutely unsatisfactory and I would not buy another vehicle at Castle Ford or repair my vehicle at Caliber Collision. Both parties passed the buck to each other and then Geico and left me with a Bronco with a broken top that I eventually took to another Ford Dealer who repaired the mess under warranty. STAY AWAY form Castle Ford and Caliber Collision, especially if you're a veteran as they do not respect their customers, their vehicles, or their quality of work. There was ZERO ownership of fault from either company.

American Auto Body - bodyshops - Updated July 2026

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