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American Brake & Muffler Shops

3.7 (6 reviews)
Closed • 8:00 am - 5:30 pm

Services - American Brake & Muffler Shops

Auto diagnosis or inspection

Auto maintenance

Oil changes

7 More Services

Auto repairs

Auto brake repair

Auto exhaust repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

American Brake & Muffler Shops Photos

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NWI Mobile Auto Repair

NWI Mobile Auto Repair

(1 review)

I don't usually leave reviews like this, but this situation has gone beyond unacceptable and needs…read moreto be documented. I initially contacted NWI Auto Repair which Shelby answered on January 26th to inquire about a tire repair. I was told they were having car trouble but would follow up, which they did. Randy (the owner) came out to put a spare tire on while the original tire was to be repaired. Payment was sent, and a service time was scheduled for today at 11:00 AM. At 10:32 AM, I reached out to confirm the appointment and was told again that there were car issues and the time was pushed back to between 2:00-3:00 PM. I accommodated this change and waited. From that point forward, I was given the runaround all day. I was first told Randy was "nowhere to be found." Then I received another message stating that my tire was in her stepson's truck and that he would bring it after leaving his girlfriend's house. That never happened. After multiple attempts to get a clear answer or timeline, I was ignored entirely. The final message I received stated that I needed to "stop harassing her" about my own property and that she would "get around to it when she can." This is not just unprofessional it is deceptive behavior. I paid for a service, my property was taken into their possession, no service was completed, and I have neither received a refund nor had my property returned. Instead, I was met with excuses, shifting stories, and ultimately dismissal. I tried very hard to avoid leaving a negative review because I respect people's hustle, but this experience strongly reflects scam-like behavior and a complete lack of accountability. Please be extremely cautious before doing business with this company.

From the owner: We are the ONLY local small business that offers HALF of the diagnostic fee to be added towards…read moreyour total amount of labor for repairs! * All payments are requested only in person! We will never ask you for payment prior to our initial arrival. * Any questions or concerns? Are you ready to schedule your appointment? Please contact me directly at 219-840-3332 and I will be happy to assist you!

U S Tire & Auto Service Center - US Tire & Auto Service Center
3350 Grant St., Gary, IN 46408
219-884-4600
Our Quality and Service is Your Peace of Mind!

U S Tire & Auto Service Center

(3 reviews)

I called around comparing prices before I came to this place. I had four tires with four sensors I…read morepurchased and they said they could program and install them. The price was good so I chose them to do the job. When I got there I waited an work entire shift for them to install my tires. They weren't even that busy. The wait was ridiculous. They installed my tires but failed to program my sensors. As soon as I drove off I noticed they weren't programmed so I went back they had me come back another day just to wait forever again. They didn't program them and they still aren't programmed. I'm so disappointed they gave me false information over the phone just to get my business. If they couldn't program my sensors they should have told me before they installed the tires so I could have chosen to go elsewhere. I will never go back to them nor will I ever recommend this place anyone. The installer was nice but the old guy behind the counter has a bad attitude. Poor customer service, if I could have gave them no stars I would have!

Highway Emergency!!! So when one is preparing for a long…read moredrive they usually take their care in to be serviced and get the ok on everything. That is what I did and so days later I would never expect to have a blowout on the expressway. Which leads me to US tire a choice that roadside assistance provided and was a true hero for me this past Friday. PJ and Nathan were the two guys that assisted me with my car. By the time I arrived I was somewhat cool on the outside but I was all nerves on the inside. PJ took his time and carefully explained the next steps and after consultation with Nathan the best cost plan. US tires saved the day. Accidents and delays happen but their work and customer service got me safely back on the road in a couple of hours. Thank you guys. Customer Service: 5 stars Cost: 5 stars reasonable Waiting Area: They have water and coffee, a working TV and restroom

American Brake & Muffler Shops - autorepair - Updated June 2026

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