Chronic Pain Review: Colby is by far one of the best salesman I have ever had the pleasure to work…read morewith. I have extreme chronic pain and health issues and we were interested in purchasing a hot tub as heat, massages and water therapy help so much! He listened to my health concerns, what I was hoping to get from it, showed me some lower cost options and then what he thought would be most beneficial for me. He then gave us a quote, we went home and got some quotes for the concert base (he gave us suggestions with that too and things to make sure we ask about) and he was available for all my questions. We went back in and make the purchase and a few weeks later we were able to go back in, actually get in the hottub and try all the jet packs. It took me longer than it should because I was trying to see how each effected my body but he was SO KIND and didn't rush us at all. DONT go anywhere else. Head straight in and ask for Cody. I will be referring everyone to him. Honestly the best. ** I will add to my review once delivered**

Kris S. Is very knowledgeable and helpful. We bought our tub from Kris about a month ago. He has…read moreanswered every question we have had. We have enjoyed building a relationship with Southern Leisure and Kris and look forward to many years of enjoying our hot tub.

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

Although I do most of my business at the Decatur location, I have to come in for supplies on…read moreoccasion! I use all of their locations, depending on where I am. These people know their stuff, and are great to loyal customers. The real reason for the 5 stars is the way I was handled by Bonnie & Clydes after Mr. Patrick Blow at A&A Installations treated me.  They install above ground pools. He basically ruined my sand job, hung my liner wrong, and wasted hundreds of dollars of my water. Then he repeatedly hung up on me, and dodged my calls, and refused to make it right!  The team at Bonnie and Clydes helped me find a different installer (so I had to pay the job 2x), and helped me make everything correct! These guys are 5 stars in my book!

First off all. Most of the employees there are very knowledgeable…read more I get my water tests there. And buy all my chemicals through them. Because they are much cheaper than other pool stores. I also bought my pool from them. No they don't set it up. No they don't do maintenance. But if you have questions. They have answers.

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We shopped around at all the top rated stores. Did our research and made our purchase of a new hot…read moretub from Shea at JRs spas and hot tubs. She is extremely knowledgeable and great to work with. Tells the truth and speaks from experience. We purchased our spa on a Saturday and they delivered and installed it on Friday. Everyone else told us 6-8 weeks which also made us worry about waits for future services if needed. The installation team was fantastic, and the training class after fill up was a great added service. We learned so much from the installation team. We highly recommend JRs and will go back for anything we need to keep our tub in tip-top shape. Thanks so much. .

I had them come out to do just a maintenance and inspection on my pool equipment and also figure…read moreout why our spa would not heat. Aaron identified a couple of leaks and figured out the issue with the spa. All of these issues were repaired within a couple of days with high-quality and very reasonably priced. I would recommend Sunny Day Pools to anyone looking for a pool service and repair company.

My only regret is not contacting this company first. They took care of a pool that was left…read moreEXTREMELY GREEN by another company that did awful work. Sunny Day not only restored my pool, but was able to do so without draining it, which other places wanted to do even if it wasn't necessary. They repaired my plumbing lines and replaced my filter. They fixed my heater pad without insisting an entire new spa heater was needed. They arrived on time each week and took great photos of their work. AN. AMAZING. COMPANY! Honest and fair quotes. Kind people. Responsive staff. Just all around a superb company in the Fort Worth area.

We signed a contract with Puryear Custom Pools on February 24, 2026. We had excellent weather so…read morethe pool design by Jimmy Jackson and construction overseen by Scott Askew went fairly quickly. We were filling with water by May 1st. We wanted to share our experience for aspiring homeowners who are thinking about making the leap to owning a pool. As most research suggests, pool ownership has both pros and cons and can certainly cost a lot of money on the front-end along with maintaining the pool, fixing broken equipment, addressing leaks, and everything else that comes with owning a summer paradise. We chose Puryear Custom Pools due to their reviews. Sure, there are some dissatisfied owners, but almost every pool builder we researched also had a select few that had bad experiences or just plain bad luck during the construction. Our experience was good... yes, we had a few hiccups along the way, but the Puryear team along with the subs they use were able to remedy all of our issues. When you build with Puryear, you will meet with a designer, get to choose your water features, tile, coping, stone work, and plaster color/type. This is the fun part of building a pool... having the family choose the final look. Our designer Jimmy nailed the design with his computer and the actual finished product closely resembled what he was able to draw with the computer program. I would classify Puryear on the high end of pool builders when we compared build prices and specs, but we were okay with getting a quality builder with a good reputation. We also spoke with a few previous Puryear owners who seemed happy with their investments. Previous owners were also able to calm our minds that the construction phases of the pool process will indeed encounter issues. This reaffirmed our belief that it was normal to encounter a few issues along the way. Puryear will send you a daily schedule email of each phase with the estimated date. Weather, staffing issues, or workload may impact the timelines, but our experience was that they mostly adhered to the dates. We went with a 15x30 modern rectangular design, detached spa, and tanning ledge. We also invested a little more money on the front end by going salt water after speaking to several friends who have pools. We did not want to mess with natural gas or electric for the heating, so we contracted with Joe Rider propane for installation of a 250 gallon tank (expect to burn about a gallon an hour for the spa when set to 104 degrees and about 3-4 gallons an hour when setting the pool to 80 degrees). Our pool depth was 4' on each end and only 5'6" in the middle so with less water, our pool started naturally warming to around 82 to 83 degrees in May with just the sunlight so we have not had to use the propane heater for the pool water. Puryear, like many pool builders, follows a prescribed build process (we are located in west Fort Worth area). We did excavation which took about a day, forms and steel rebar installation, initial plumbing and equipment install, gunite (concrete which took about 6 hours), electric installation (we were able to add some external outlets), tile and coping (took a few days), deck set (which allowed us to add extra concrete for a small fee), deck pour (took about 5-6 hours), clean and grade, mastic, detailing, and finally plaster (took most of the morning). Scott, our construction manager took good care of us and communicated via telephone (calls or text) about what was going on. We experienced a few concrete "pop outs" on the new decking, but they fixed them. We also encountered a few leaks after filling, but again they came out quickly to repair them. In the end, our family loves the finished pool. Shout out to Jacob who takes care of our weekly maintenance and did our "pool school" where he went over how to operate everything. We just referred a few of our friends to Puryear as our experience was good. Scott was a good man to deal with and very knowledgeable. Jimmy kept in touch to ensure we got what we wanted... even to the end of the build process.

Update 6/1/26: The owner (personally) took an active role in…read moreoverseeing the repairs, and we hope the leak issues have been fully resolved. If the initial stone masonry work on our retaining wall / scuppers were done properly when the pool was built, I don't think we would have had these leak issues. Hoping the worst is behind us and we can enjoy our beautiful pool.

Carlos and Adriano have been servicing my above ground hot tub for more than three years now. This…read morehot tub is over 20 years old. They know exactly how to diagnose and fix it every single time they are budget friendly. And friendly I love these guys and they will continue to get my business every time something goes wrong with this dinosaur. I appreciate them so much and so will you you. They get 10 stars.

Thank you Carlo, you did awesome job with the spa move and the repairs that were needed, the new…read morehot tub cover...love my deck and gazebo! Im thanking you every time I look through the window. Super recommended! Very affordable.

My pool suddenly started losing water and the leak detection company recommended by my pool service…read morenever go back to me. After reading some reviews, I decided to take a chance and call Jay. I'm so glad I did-he answered immediately and set up an appointment right away. He showed up on time, texted beforehand, and spent about an hour thoroughly checking every possible cause. He found all the issues, explained them clearly, and gave me both temporary and long-term solutions. His prices were fair, and he even followed up a couple of days later to make everything was all good. Truly excellent service! Highly recommended.

Jay is a leak detection expert and was able to quickly assess my pool and find the leak and get it…read morerepaired. He is the guy for pool leaks. He knows his stuff and does everything himself. Some companies contract out the leak detection. Go straight to an expert and call Jay.