5 Star review for 5 Star service…read more After purchasing a pair of jeans the week of an upcoming vacation I needed to have a few inches hemmed. My wife found Alterations Express on Yelp! and they are know for same day alterations. They fitted me for my jeans and had them hemmed the next day. $14 for pants $23 for original seam if you decide to have them done. Thanks for the fast and friendly service

I dropped off my daughter's dress on Friday, 6/5/2026 to have a strapped fixes. It was my first…read moretime ever using this location and company. I went to pick it up on Wednesday 6/10/2026 and when we got it home we noticed it had two wholes in the bust of the dress and it had shrunken. The next day my daughter returned and explained the issues. They first denied any wrong doing and explained they presses and steamed the dress. We showed the tag which said hang dry and don't use heat. The kept the dress for repair to pick up the next day and we reminded them do not press or use heat. When we return we stated it was not pressed and the reply was that it was pressed as they presses everything. We informed them the dress can not take heat and we ask for it not to be presses. She sated this was not communicated and it was. Now the dress is to small, in fact small than the day before. I've basically paid for a strap on a dress that can't be worn. No apology, no refund and I have to replace a $130 dress which will cost more because I have to drive around to find a replacement in a week. For a first time customer this was a horrible experience and the staff didnt care

Gary is terrific - what a wonderful experience from start to finish. My wife and I are delighted…read morewith my custom suit from Steve's, and the service was exceptional. Definitely will be back for more and highly recommend them for quality, value and professionalism.

Amazing, professional tailoring service. Fair pricing and very quick turnaround. I was tight on…read moretime and Steve's hooked me up with a perfectly fitting new suit in three days! Couldn't recommend more.

Don't go here!!!! I took in a pair of evening pants to be hemmed three weeks before I needed them…read morefor my daughters wedding. I thought this was plenty of time and she promised me they would be ready in a week. I went back a week later and she seemed confused and then found them in a pile of clothing. She told me they weren't ready (she hadn't even touched them!). Told me it would take another week. I was out of town the next week so I said I would pick them up the following week. When I came in to get them she handed them over and I looked at the job she did. She only ran two seams across the bottom of the pants legs. Entirely visible, ugly and crude. I expected that she understood what "hemmed" means. No, these were not hemmed (no seam should be visible)! I could have done this myself at home on my sewing machine. What a rip-off for $20! And now there was no time to fix it before the wedding (in 4 days!).

From the owner: All types of clothing alterations and tailoring…read more Specializing in bridal and formal wear. Hems, zippers, men & women's suits.

Middle of the day. Easily 10 people standing in line. The have two people working registers while…read morethe line grows. There are about 5 cashiers working the return section across the store. The checkout line grows as I type this short review. Plenty of employees walking around but only two on registers

Kohl's is great; seems like I always find something good for a good deal, and great benefits also…read morewith the kohl's cash and %'s off that they give the customer.

This company's dry cleaning is amazing - I've used them to make a few alterations to coats as well…read moreas dry cleaning my wool sweaters. I wanted to specifically talk about their leather cleaning services. I took this vintage suede rancher coat t them to have dry cleaned because when I thrifted it the coat was very dingy and stained. Norge Dry Cleaners is clear on the fact that they outsource leather and suede cleaning, so technically they aren't the ones cleaning those materials. That being said they seem to trust good companies with that service because the coat came back in excellent condition. I wish I took before and after photos so that others could see the difference. I can't wait to continue using this company for my cleaning and alteration needs!

New to the area--did a great job with my suit coat, blazer, and silk dress. I'll stick with em. No…read moreprice comparison--was more than my place in Waltham, MA.

Just landed in Cleveland from California and found out my suit wasn't ready for the wedding…read more Needless to say, I was panicking. I went online and found Alterations Express right on Royalton Road in Strongsville, and I am beyond impressed. Susanna, the manager, was absolutely outstanding. I walked in, explained the situation, and within 15 minutes my pants were fixed and ready to go for the wedding. Not only was Susanna amazing, but her entire staff was professional, pleasant, and incredibly helpful. So no matter where you're from or where you live, if you're ever in the Cleveland area and need alterations, this is the place to go. Ask for Susanna -- she'll take great care of you. Highly recommend!

I brought a brand-new, never worn dress with tickets still on to Alterations Express to have bra…read morepads sewn in. Unfortunately, the alteration stretched the fabric and caused the top and sides of the dress to gap when they hadn't before. I returned to have the pads removed less than 24 hours later because I was I was unhappy with the result. I tried the dress on and they agreed that the dress no longer looked right. They removed the pads. I requested a refund since the alteration did not turn out as expected and they took back the pads back. They told me they could not without the manager. I was then told the manager would call me. I waited 4 days and was never called. I called the store and they told me they would not issue a refund and I would have to come back again, even know the other employees already saw the dress and the outcome. I also had the customer receipt as well. I understand that alterations can sometimes have unexpected results, but I was disappointed by the both the outcome of the dress and the lack of follow-up. As well as the tone of the manager I expected better service.