Cost was discussed upfront and agreed on. Before arriving we received a call an hour before to keep…read moreus ready. They arrived on time and were pretty professional. Movers wrapped all the big items in plastic wrap and blankets before moving. They loaded the truck and also unlocked the truck and got all the items and placed them to related place in bedroom as requested. We did not take picture of all the items for this review as we already arranged them on same day considering move completed pretty early.

I don't usually leave reviews, but this experience with Borz was bad enough that I felt obligated…read moreto. I scheduled a small studio move that should have taken two hours, which is their minimum. The day before my move, Jae sent a text and email alerting me that my move had been rescheduled. There was no call or conversation asking if this change was okay. This should have been the first red flag. The movers arrived on time and I initially thought this was a good sign because of the whole rescheduling situation they were trying to pull. I quickly realized they showed up completely unprepared. They did not bring any of the materials I paid extra for or the moving materials Borz included at no extra cost. They were not upfront about this and only admitted it after I confronted them. Because of this, packing was delayed and took much longer than necessary. After packing, my new apartment was less than ten minutes away and literally impossible to get lost. You drive out of my building and go straight down the same street. Despite this, the movers took an hour to arrive. I have photo proof that Mark sent me showing he was parked at an address that was not the designated location for over 30 minutes, which was clearly a stalling tactic. Despite having clear instructions from my building, the driver chose not to follow them and wasted another 30 minutes circling the building. He eventually parked and told me he had been to this address before. If that were true, there is no explanation for why it took an hour to travel a five-minute distance. From about 1:50pm to 2:45, Borz wasted an hour on travel time alone, adding an unnecessary hour to my move. Once unloading was nearly finished, they paused to discuss payment before completing the job. I had to repeatedly ask Mark to bring in my mattress. How are you calling operations when the job isn't finished? This felt like another attempt to stall and push the time more, especially after already running up the clock unnecessarily. Jae later tried to frame my paying a lower amount than the estimate as a big "discount" and implied I should be grateful. Not charging me for materials that were never provided is not a discount. I should have actually received a discount for the movers arriving unprepared with the expected materials and for taking an hour to drive between two locations that does not even take an hour to walk between. The issues here was the lack of honesty, poor communication, and disorganization that caused the move to take much longer than it should have. When I asked to speak with a manager, Jae refused and hung up on me but not before arguing with me about my experience that she was not present for. Overall, this company shows a lack of accountability and professionalism. I will not be using Borz again and would not recommend them to anyone even if they were they only moving company on earth.

I requested there services to help me move from Chicago to Casper , WY. I went with Mayflower and…read morethey use Ft. Dearborn. Mayflower somehow seems to have good reviews mostly but my mistake being i didn't look up Ft. Dearborn. Moving is never easy and with me starting a new job in WY where i have to be at work almost 13 hours a day it wasn't easy at all. I planned my whole work / personal life around the delivery window of two weeks that was given me. I lived in an almost empty apartment and making do with things hoping my stuff with arrive any day. My move coordinator Debra C. did a poor at communication. I never received any updates and i was the one constantly reaching out to find where the things are at. Today i emailed D.C. and i was told that my stuff MIGHT BE loaded on a truck on the last day of my delivery window. They have no regard for their customers and do whatever they want. They do NOT care if you are without your home for almost a month as long as they collect their massive bills and are happy. As the review mentions 2.5 weeks in , i am still without my stuff. I have been told that my last day on my DELIVERY window is when the stuff MIGHT BE LOADED. If i could give 5 thumbs down to them i would. THE WORST moving experience for me. I would recommend stay away from this company and i will update my review as things progress. UPDATE : I just read another review further down where Debra C. was the coordinator and the customer was told the exact same things e.g We do not have a driver to - You are running a moving company and you do not have a driver. I run a cinema but you know what - i do not have a movie player

Fort Dearborn Relocation is under the Blackhawk Moving/ Mayflower umbrella. I recently used them to…read moremove from Chicago to Las Vegas and I initially went with them as I read many many reviews on all the companies I researched to just pay the extra money and go with Mayflower well I did and was 100% unsatisfied as 70% of my moving boxes were completely crushed, broken, damaged resulting in over $500 worth of damage. My Las Vegas location was not my final destination so my boxes were going to just be in storage for a few months but instead of an easy unload in Vegas I had to spend hours to unpack all boxes, check for damage on my items and then repack into new boxes. The lack of timely communication from the company was a huge inconvenience on their procedure along with overall satisfaction on my end of how they uhandled the final outcome of this matter. I had wasted so much energy and time going back and forth dealing with the result of their carelessness on my personal items. I could have gone with a different company that quoted $1600 to move across country and probably would have been better than the result of Mayflower as it seemed they threw my boxes across country. Unfortunately spending money for a well known name company didn't work in my favor this time.

Fair price on an multistate move. Workers were on time and courteous. All my belongings were…read morecarefully handled. I would highly recommend.

Very thorough job done by John, Nate, Patrick and Clay. They did a superb job especially moving 2…read morebedrooms of furniture down 4 flights of stairs. Slowly and methodically as to not bump anything. No scratches, nothing broken. They were friendly and extremely helpful. I'd use them again for another move. AND recommend them highly.

Eli the mgmt is very pleasant to work with and he goes out of his way to make sure you get the best…read moreprice possible.

The movers were unprepared not at all what we were told. The experience was terrible. We have been…read moreover charged and cannot get ahold of customer service. Terrible experience!!!!!

We used Four Generations - Relocation Experts to help us downsize our parents from our family home…read moreof 40+ years, to a local 2 bedroom condo. The crew sent over to pack us up worked hard from the minute they arrived until the truck pulled away. They surveyed the scene and got right to work. Every question was preceded with "Ma'am?", they were kind, respectful, courteous and diligent. Before the truck got there to load us up, instead of waiting around or taking a break - the packing crew started moving their boxes and some of the furniture into position for easy loading. When the truck and that crew got there, the pre-work completed made the transition and loading a success. Delivery was also very efficient; the crew all worked together like a well-oiled machine to get us unloaded quickly. As they were bringing in boxes I was unpacking the kitchen. As I unloaded a box, someone from the crew whisked it out of my way. They even went above and beyond by disassembling and moving an existing bed from one bedroom of the condo to another. The hard work that everyone in our crew did for our family, did not go un-noticed and was very much appreciated. I highly recommend Four Generations for your local or long distance move and cannot say enough good things about everyone we encountered throughout this process. Lisa, Steve, Ron and Bob Varzino

I recently moved from Chicagoland to Houston. Harold and his team did what they said they would do…read morein a timely manner. The process was painless, and I was especially impressed with the folks picking up and delivering my stuff. Special props to the two delivering on a 100 degree day in Houston! A couple of minor things broke, but I didn't even file a claim (under $50) ... honestly I expected much more damage. Top notch folks - personable and honest.

TTG Movers are wonderful. Due to a series of unfortunate events, we found ourselves unexpectedly…read moreneeding to move out of our old house the following morning and into our new house immediately afterwards. We were turned down by several other local moving companies due to the very short notice. However, Train To Go Movers (TTG Movers) agreed to come at 9A the following morning. The two moving guys, Julius and Oscar were excellent, demonstrating great care and respect for our belongings and furniture. They worked quickly and efficiently and were very organized in their process. It was clear that they were very experienced movers and worked very well as team. We also greatly appreciated the TTG Mover's office lady, Karizma, who set up the move and then followed up with us several times to ensure that everything went smoothly. The pricing was fair with no surprises. We highly recommend TTG Movers.

My moving company contracted 3 movers out from TTG Movers to pack up our things. They packed well…read more However, we told them that there were items that they should NOT pack up and that we were taking in the car (valuables and our suitcases). We got the movers waters throughout the day and tipped them well towards the end. We left when they had packed everything but our bed as it was getting late and they were almost done. We put our valuables away in our bathrooms and shut the doors. When we arrived back a couple hours later, they team was fine. All of our items had been rummaged through. I am now missing 2 diamond rings from my jewelry box, an heirloom gold necklace from my grandmother, Beats headphones, cash, and Visa Gift Cards. We have filed a police report, but we all know how long that takes in Chicago. I do not recommend or advise using this company as we had meaningful and valuable items missing.

Our service was changed to full pack once my wife broke her wrist. Charged for full pack even…read morethough my wife, brother, & sister had already packed around a third of the move. The Packers seemed to do an exceptional job & we had very little damage from what they did with the exception of an Antique German wall clock. The way it was packed caused a long chime rod to be broken off. The loaders seemed to be very careful loading boxes & furniture onto the Truck on the day of the move. I believe the majority of scratches that we found on furniture was caused by the crew that unloaded on this end. We watched from our apartment as pieces of furniture were carelessly handled moving from the truck to our third floor apartment. As an example, I watched one person take our 2 drawer file and move it by himself into our closet. The way he handled it caused the back to be completely broken free from the back frame, and several bad scratches to the top & sides. As far as scratches to furniture the chairs & dinning room table , as well as our Queen size bed frame suffered unnecessary scratches from the way they were handled by the delivery crew. In addition there were scratches & gouges caused on other pieces. The tall boy a chunk taken off, the grandfather clock was dented & scratched, the legs on the leather chair scratched up, smaller scratches on other pieces. The items were delivered to our apartment on 12/12/2025. & nothing has been done other than by me reattaching the back panel on the file cabinet. Originally there was a person assigned to assist with problems, but I was told his mother passed away so he never made it here. He did at first text me that he was at a job in near by Cedar Falls and ask if he could come over. No prior call about setting an appointment, just a text. His mother apparently died shortly after so no contact from him until just recently stating he was off work but now back & he would be open for an appointment in 2 weeks. I responded to him the days I knew I had appointments scheduled coming up. I assumed with that knowledge he would contact me with when he could come. I didn't hear anymore until Jennifer told me that the repair Co. had not been able to contact me. Between hearing Back from Jamel I had received the name & number of another repair person. I called him to set an appointment & he told me that he was given my information but that he did not work for them but had texted Guardsman to get details to see if it was a job he would be interested in. Apparently he wasn't, I didn't hear more from him. Then Jamel came back in the picture. That is the current situation, he has made no attempt to schedule an appointment! Tierney- 244-29096-5 Jennifer has tried to get Guardsman to service our account but they tell her they have a problem communicating with me to set an appointment. Overall the people we dealt with from Sycamore were very dependable. The majority of damage happened unloading in Waterloo, IA.

Hired via United van lines. Moved and disassembled furniture wothout any damage at house…read more Unfortunately they were short 2 guys, a driver, and a 52" moving truck. Ended up shoving 13k pounds in two smaller trucks and reload eventually into a larger truck. Workers were great but now we have furniture in limbo and at least 2 day past delivery day. Blame united van lines for terrible logistics and no communication

Andres communicated well with us regarding the moving plan and fees . We've used this company…read moreseveral times and very satisfied. Highly recommend.

Andres and team were on time and took good care not to break anything. They finished in a…read morereasonable time and out everything where I asked.