I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

Warning! Management can't or won't keep a full working staff roster. Turnover is like a…read morehurricane. Mom moved to Morningstar in 2017. It was good for quite a while, but now (Fall 2019) it is in turmoil. It is woefully understaffed (does it even meet code?). They can't retain people at any level, from primary caregivers to department managers. Pay levels and how staff is treated are both issues. The facility is nice, opening in 2016, but their management has taken a serious turn for the worse. The ownership of this facility is Morningstar Senior Management of Denver, CO. They provide no e-mail address, no complaint channel via e-mail, web or telephone, and no one on their executive team will either take a phone call or return a message. Sadly, we are going to look for another facility.

I had such a positive experience with Vista and their team.One of the things that stand out the…read moremost is how accessible and supportive the management is- they are always available, responsive and truly willing to listen. The level of involvement makes a true difference.

I recently toured all 4 of the Vista Living Senior Care homes, including their newest home in the…read moreheart of Paradise Valley. That home is conveniently located within minutes of the other 3 Arcadia homes. All of these homes are beautifully designed and have great amenities for their senior residents. I was also impressed with the on-site caregivers at each of the homes. They are caring, concerned and committed to serve their residents. When I visited the home at 4602 E. Camelback Rd., I had a chance to meet a daughter of one of the residents. She raved about the care her Mother has been receiving there and the variety of activities Vista offered to her Mother and the other residents. We spoke in the backyard of the Camelback Rd. house which has Camelback Mountain in the near background. Wow, what a nice amenity. The 3 other homes also offer a great view of Camelback Mountain, especially the newest house in Paradise Valley. I would clearly recommend the Vista Living Senior Care group of homes to anyone looking for a place for their senior loved ones to live.

Having extremely friendly employees, honestly, I feel bad complaining. Nonetheless, due to the fact…read morethat Olive Grove serves the cheapest food possible; the only thing Healthy available here, is if you order a salad. Ready to retire and forget about today's disappointments, when I looked down at the bed, there was a large bedbug, running across the sheets. Honestly, dealing with this has become absolutely ridiculous!

Olive Grove a great place. Staffs is friendly and helpful. I look at many places before I place my…read morelove-one and how this place stood out was because of staffs who care, understand and who love their jobs. It may not be the prettiest place but it is warm, loving, friendly and welcoming.

Acoya Shea has been a wonderful transition spot for my mom over the last couple of months…read more.. We were impressed with it from our initial tour. The staff have always been friendly and helpful and the residents genuinely love living here. There is a variety of daily activities for those that want to participate, quality food onsite (all meals included), and plenty of additional amenities that help make living here super convenient. It's also a great location just east of Scottsdale on Shea. The apartments themselves are a great size and the entire facility is clean and vibrant. I'm not sure if this will be "home" for the long term for my mom, but it has been perfect for the time being.

My friend and her husband recently moved into Acoya Shea. I didn't even realize that this…read moreretirement/assisted living facility was even at this location (across from Butterfield's restaurant, near Shea and Scottsdale) because it's such a new property. Yesterday, I went to visit them and have lunch with them at their facility's restaurant. From the moment I walked in, I marveled at how new and beautiful everything looked. There was even a slight smell of fresh paint to add to the newness. The decor in the lobby was gorgeous and upscale, with high ceilings, inventive light fixtures, and lots of seating. The restaurant offers sit-down service. They have daily specials and a soup of the day. They had a good variety of sandwiches, salads, soups, and desserts for lunch. The brownie was my favorite part of the meal. It was decadent! This facility allows for small pets. There is a dog run area outside. There's also a heated pool and a gorgeous seating area outside with a large television mounted on the wall. My friend showed me the activity schedule. They offer many fitness and enrichment classes, such as art classes in the art studio. There are also bridge, rummikub, and mahjong groups that meet on a regular basis. This facility is not yet at 100% capacity. I would definitely recommend booking a tour if you are in the market for retirement living, assisted living, or memory care.

Comfy Couch has been a fantastic place for my parents to feel cared for and at "home" during their…read morelate years in life. Located in the Arcadia area, familiar to my parents from when we all were young; the surroundings were a comfort; and the central location is more convenient, so all of me and my siblings are able to visit. The wonderful staff, caring owners, and other residents have been a marvelous place for us to feel Mom is cared for and loved.

We moved our 90+ year old mother to Comfy Couch from a large facility in the Valley. The staff is…read morecaring and attentive. They go the extra mile to care for our mother, who is partially paralyzed from a stroke. The owners are quality people, very hands on and responsive to inquiries and concerns. the house is kept impeccably clean and the location is fabulous. Several medical/geriatric professionals who have visited my mother have commented on the quality of the home and care. One recently said she was recommending it to other clients, which she noted, she rarely does. We highly recommend Comfy Couch.

Fantastic company! Caring staff and ownership. This company…read morestepped in when we our family was at its breaking point with caring for my aunt. we needed an immediate placement and PLC was recommended to us by another family in our church. So happy we came across PLC! Highly recommend if you are looking for a place for a loved one, Look here!

Paradise Living Center has changed our lives. The level of care, the quality of the homes and…read moreamenities is far above anything else we looked at. We had no worries when it came time to move our family member in. We knew they would be cared for and feel at home. What an amazing place !

The Staff here are compassionate, attentive and truly dedicated to providing a safe and supportive…read moreenvironment. the facility is clean, well maintained and gives families a peace of mind knowing their loved ones are in good hands. highly recommended.

These people care! House is always clean and organized. The staff is very friendly and always…read moretaking extra care of their residents.

My friend had went in there, and her niece who lived in Calif had power of Attn so I had to get an…read moreattorney to visit my friend who I had taken care of for 10 yrs visiting her once a week when she was in an apartment and calling her daily - once she got in their - they took all her photos of our group that we belonged to and would not let me put up any photos they blamed it on the niece - said I could not be left alone with her - when she died they never told me so when I drove down the next month ( as I was too sick to visit the previous month ) she was already gone and did NOT tell me where she was buried :(

Make sure if you place a loved one in the memory care unit that you understand it is their way or…read morethe highway. They do not like family "interference" my loved one went physically and mentally downhill very quickly. They put her on psych drug that had a blackbox warning not use on elderly dementia patients. When she developed side effects and i complained they kicked out.