This is the second time that I have reached out to Eli with regards to our air-conditioning unit. Not only did he show up hours later on a Sunday evening, but stayed until 10 PM to make sure that we had a working air-conditioning unit. He is professional, goes above and beyond for his customers, and most importantly gets the job done with reasonable pricing. Thank you Eli! read more

Amazing job. Eli came and diagnosed the problem I was having right away. He was smart and happy to help me understand my system and how to best care for it. I am planning to bring him back to do more work soon. read more

Life saver! Able to make same day appointment for my AC troubles on one do the hottest days to possibly have ac issues. Diagnosed the problem and it was explained very specifically what was going on, and where was my money was going. Very appreciative of the friendly and quick service. read more

Stop looking for any other AC technician and just book with American Eagle!!! Last night, in the current heatwave in LA, my AC died. Stopped blowing cold air. Today is Sunday and I contacted a few companies and of course most are closed or have "no availability until Monday". I came across American Eagle and called Elie. First of all, he answered. The owner. Not an answering service. And no nonsense, he came immediately. Same day, within an hour. Elie is so knowledgeable and honest. He took his time to explain what he was doing, why my HVAC system wasn't functioning right, and methodically fixed it. He even cleaned everything out and took extra care to bolt in and tape loose parts that I've just let languish. Honest pricing. No attempt to upsell or make me do anything I didn't need. He has all of the parts he needed with him. Super professional. He was also respectful and wore shoe covers in my Asian home without me asking!! And my AC is working good as new! One of the best service experiences I've had. Don't hesitate, don't waste your time calling anyone else.. Just call Elie. I'm already planning to call him for my heating maintenance service once summer is over. read more

Great service! super helpful and diagnosed the problem quickly and educated me in the process

Last Saturday evening, the hottest day of the year so far, our air conditioner stopped cooling at around 5:30 p.m. Within minutes, the unit on the roof started making noises loud enough for half the neighborhood to hear. That's when we desperately started trying to find someone to come out on a Saturday night. The company we normally use did not have an emergency number, and the message said someone would call back on Monday. We kept calling places, and every response was the same. That is until my daughter found the website for American Eagle Heating and Air, and there was an emergency phone number. When I called, Eli answered. He listened to my story, and he said he would be out in an hour. What a relief! He immediately went up on the roof, but the unit was so hot, it had to be cooled down before he could take a close look. He determined the compressor had died. Because we didn't know if it still had warranty protection, he said he would call to make sure before we proceeded. Not only is Eli a nice guy, he's knowledgeable and honest. We were very impressed. When we found out the warranty expired a couple years before, he suggested the options available to us. Never once did he try to pressure us. That alone is amazing these days. When I asked how long it would take if we bought a new unit, he said he could start on Monday. A couple of the companies where I had left messages called me back on Monday, and when I asked how soon we could get an appointment to install a new unit, the answer was between a week and a half and two weeks. The temperature in our house was running between 85 and 94 all night long even with fans going full time. We would have died of the heat by then. We agreed on a very fair price with Eli, and work began early Monday morning. His crew worked until 7 p.m. and promised to return at 7 a.m. the next day. They showed up right on time. The work was finished that day, and we only had to wait for an inspector to check the wiring. Everything passed, and within minutes cool air was filling every room in our house. We are so happy we found Eli. We highly recommend him and American Eagle Heating and Air Conditioning. I can assure you, he earned every one of the five star reviews on yelp. read more

Followup: the AC stopped cooling ~3-4 weeks ago , less than 4 months after the repair. Since its still under warranty, I waited till tenants moved out so I can handle it directly. When finally reached Elie, he said he was Injured and lying in bed. I felt sorry for his injury，then asked if he can have someone else coming over, he repeated he's injured and lying in bed. When asked if he is the only one in the company，he repeated again，and added he cannot work on it. I was truly sorry for his injury and didn't expect him to work on it. But his way of handling a contractual warranty is not good for this line of professional work and their customers. I will never use this company again. Btw, I got someone else for the repair. I don't give 1star rating if the repair was completed, the contractors in control of their conduct, and didn't fail again quickly. A 4 star is recommending the company with reservation. I recall my initial rating. read more

Eli came through for us tonight and was able to identify the issue with our unit before he even had it opened up. His service was fast and reasonable and he even offered up some suggestions for opening up more airflow throughout our home. Highly recommended. read more

Elie is the absolute best! He is so friendly and helpful. He helped install a Nest thermostat and troubleshooting issues with our heater. Each time, he has been able to find time usually within hours to check out and fix the problem. All for an extremely competitive price for her services. My dog and kids love when he comes to visit! I am so appreciative for Elie and his services. read more

I selected American Eagle because the had the most 5 star reviews. It paid off. I have an apt building in glendale but live out of state. American Eagle fixed the issue at a reasonable price. I expected this. But what I did not expect was the level of service. They coordinated the entire project with my tenant and was flexible on the schedule. Plus after the initial job, they recommended service that will extend the operation of my AC system. Great job Great Service read more

I recommend them. If you want personalized service, good service this is the place to go. Oh yeah, and if you want value for your money, this is also the place to go. read more

Elie was an absolute lifesaver! I reached out after 8 PM on an incredibly hot day when my A/C stopped working, and he responded right away to schedule a visit for the very next day. He quickly diagnosed the issue (a failed compressor) and, unlike other companies I've dealt with, he took the time to explain what was happening, share helpful tips, and even taught me a few things about my system that no one had ever mentioned before. Elie is knowledgeable, professional, and genuinely cares about making sure the job is done right. I'll definitely be using him for any future HVAC needs and highly recommend him to anyone looking for reliable service. read more

Excellent service from Eli at American Eagle Heating & Air. Prompt communication, timely, and effective repair on our rooftop AC unit. He called regularly with diagnosis updates and there were no surprise charges. Fast, friendly service. 10/10 would recommend. read more

Great guy. Was very honest and saved me a lot of money. Worked in the hot attic until he finished.

My AC stopped blowing cool air the day before the hottest day of the year so far in LA (Friday, 8/22/25). Elie responded quickly to my quote request on here and I was able to schedule him for first thing the next morning. He was very communicative about arrival time and showed up on time. He found the issue (kick-start unit and Freon pressure) within 10 minutes of arriving and had it fixed within about half an hour and finally did some thorough checks on the vents for airflow. The price seemed fair given the turnaround time and demand. Elie is a friendly and knowledgeable guy and I'd readily recommend to anyone who needs HVAC services. read more

Eli is THE BEST OF THE BEST!!! From beginning to end, Eli was kind, helpful, and thorough, and he did an outstanding job fixing our HVAC. First, as soon as we sent the request on Yelp, Eli called us right away. We explained that in addition to routine HVAC maintenance, we wanted to have our ducts cleaned as well. Prior to the maintenance and cleaning, Eli told us he wanted to come by and check to make sure there was no asbestos in our unit to ensure that the duct cleaning would be safe. Right away, we knew that he would be careful and thorough. On the day of the cleaning, Eli came with a machine to clean out the ducts. After the cleaning, the air was much fresher than it had ever been. Eli then moved onto the routine HVAC maintenance. When he saw how old our thermostat was, he offered to install a Nest for us - which we had been wanting to do. After installing the Nest, he discovered a problem with the outside unit that no one had ever told us about before. (The wires had corroded and the freon had leaked out which explained why our unit wasn't cooling as well as it should.) Our previous maintenance company had never discovered this even after multiple visits. Eli explained that he could either repair the outside unit or simply replace it and provided cost options for both. We appreciated that he gave us both options and that he didn't try to pressure us to buy a new unit. Ultimately, we decided to replace the outside unit since it was fairly old. He installed the new machine the very next day and finished up the maintenance and Nest installation. Our AC works PERFECTLY now. It gets cold almost immediately and is far less noisy than our previous machine. The air coming from the unit is fresh and clean, and the Nest works like a charm. Not only did Eli do an amazing job, he is also an incredibly kind and friendly guy. He even brought us some delicious treats on the day of the installation. Since he's come to our condo, several of our neighbors have also hired Eli and had positive experiences with him as well. And we will continue to hire him for our regular HVAC maintenance. All I can say is - trust the five star reviews! Eli is the real deal, and he will do an amazing job for you! read more

Eli came out to check out our flat-roof HVAC unit because I noticed some apparent water damage on my ceiling. He did a full check-up of the unit, gave me some recommendations on maintenance and lifecycle. He identified the problem, which was that the drain pipe did not fully clear the roof/enter the gutter, so he laid out additional piping to make sure the water clearly dripped out/off the roof. It was not an easy job and at times he was hanging off of the side of the roof to make sure the pipe was fully secure. He also did a brief scan of my attic to see if there were any other possible causes. Really nice guy, extremely thorough and fair pricing. I will definitely contact him for all of my HVAC questions! read more

Elie was terrific! He promptly responded to my inquiry about the repair work on my A/C and scheduled my appointment around my work schedule. Elie arrived promptly, diagnose the problem and perform the necessary repair work. I had nice cool air once again! He was very professional and did the repair work at a very reasonable price. I would highly recommend him to all my friends and family! Thank you Elie! read more

Eli was so responsive and helpful. I sent a quote request very late at night when our AC broke and he was able to squeeze us in the next day. He was very clear and transparent with pricing and setting expectations for future repairs/maintenance. The repair was very quickly done and we had great AC back on to save us from the sweltering day. He thoroughly checked each vent for temperature as well. Also great with my dog, who's always a good judge of character! Thanks so much, Eli! read more

Wow. Left a message at 9:00 am, got a reply at 9:10 am, he was at my place at 10:30 am to fix a broken A/C unit. After removing the panel, it took him maybe 30 seconds to say - "I know what's wrong." We went down to his van where he had the part that was needed and he also provided some screws and a freon lock that were missing. Super quick and fair service is usually more than you can ask for, but add to that a great conversation learning about growing up in Lebanon and the American embassy and other random, interesting topics - it turned out to be quite a pleasant exchange all around! Will use again for anything he can fix that I need! read more

ELI! First off he called me back within the hour from my call. He was patient and listened carefully about my issue. Upon arrival on the same day. As other reviews said...he truly knows his stuff and is genuinely a nice guy. While on my roof fixing my A/C he addressed another A/C from our condo. Which made a huge POP! I was able to call that unit to solve that issue asap. Thanks for fixing my heat Eli! PS: He also gave me good recommendations for an electrician and a handyman. read more

He got the work done the next morning which was very helpful -got right to the problem and our AC was back to normal.

Eli was awesome. Came over shortly after my phone call for my HVAC system. The blower would go on but there was no heat. And to make matters more difficult, my unit is on the roof of my townhouse. He quickly diagnosed up the problem. Had heat within 2 hours and charged a fair price. read more

I am a property manager and one of my units had their AC system go out. My tenant called me frantically after normal business hours complaining as it was during a heat wave. Eli answered my messages late at night and came there the next morning and diagnosed and proceeded to fix the issue. Hands down he will be my go to AC guy from now on. Thanks Eli for the help! read more

This review is shamefully overdue. We have had Eli do AC repair and maintenance a few times for us before yesterday. This man gets the job done while giving us confidence that he is able to quickly diagnose the problem and fairly propose a solution. Yesterday our unit was out. Over 100° outside, 81° inside. I called late morning and he asked if afternoon was good for me. I asked how soon and he said he just finished a job in the area and could be here in seven minutes. How often can you get a response that quickly? He quickly identified the problem and replaced the hard start kit. But the unit still wouldn't start. He admitted he couldn't figure out what the issue was and called Lennox support for help to get the heat pump repaired. It turned out that this 1 1/2 year old unit was wired incorrectly during initial installation. It caused the starter kit to blow out. I'm glad that Eli was honest enough to admit he needed customer support help and then quickly fixed it. I trust Eli and that is saying something! read more

Eli and team were honest, responsive, straightforward, and fast. Within a week, my allergies cleared thanks to a new duct system, updated furnace, and digital thermostat. Eli was also good with masking and social distancing, keeping my elderly Mom and I safe. A wonderful experience. I'd recommend Khouri to anyone. read more

American Eagle Heating & Air - New furnace, pad, box, and ducts, installed in one day - Heating & Air Conditioning/HVAC Near Me - North Hollywood, California

Eli was able to come out same day to fix a broken AC unit. He was very prompt, helpful, and efficient. He was able to quickly identify the issue, obtain necessary replacement parts, and get our AC back up and running in less than 24 hours. Highly recommend. read more

I recommend this business highly. Very reputable and fair pricing. ELKHOURI is very nice and went far beyond to fix our very old and outdated a/c. He had many challenges but he persevered in the heat and got the job done. We now have our unit working again better than it was working before and didn't break the bank. read more

My AC was no longer blowing cold air and it was the hottest day (108). Eli came out and did a thorough job and advised me how to maintain the unit. I appreciate he came immediately. Thank you Eli! read more

woke up this morning to realize how hot the temperature was going to be outside and inside. Worse our air conditioning was not working I immediately called Khouri air conditioning company spoke to representative over the phone. within an hour or less they had a technician at my door who immediately got to work Not only was he prompt. He advise me that we had a thermostat problem. in less than 20 minutes the technician Eli had the problem resolved. thank you so much for your knowledge professionalism and getting the problem resolved so quickly. thank you my dogs and I appreciate it! read more

American Eagle Heating & Air - nest thermostat - Heating & Air Conditioning/HVAC Near Me - North Hollywood, California

Elie did a fantastic job troubleshooting my thermostat. Efficient, knowledgeable, I thorough, patient and kind. He persisted until the problem was resolved. Look forward to using his service in the future..! read more

Excellent service. My thermostat died during a heat wave and replacement thermostat was not working. Elie responded to project request right away and solved the problem with the furnace, installed the new thermostat and changed the air filters too! A/C is working perfectly within budget. Thank you! read more

Elie was great. Responded immediately and showed up to look at the issue within 15 minutes. Evaluated what needed to be done and came back with numbers that were better than all other competitors. He replaced the AC Condenser unit and completed the job the same day.. cleaned up and left everywhere neat and tidy. He is polite and cares about doing a good job and is reliable. No hard sell either which is a definite plus in my opinion. He guarantees his work for 12 months in addition to the manufacturer warrantee. I recommend him. read more

Eli came over within 20 minutes. He was polite and professional and took me into the roof to show me exactly what was wrong with our older AC unit. Super knowledgeable. He stayed for over an hour to make sure everything was running properly. Also , just a lovely guy. Highly recommend. read more

Eli was professional and reliable. He explained in detail what was wrong with my AC. He fixed the problem promptly and showed how knowledgeable he is at his craft. I would recommend him to friends and family in a heartbeat. read more

Literally the single greatest home repair experience I've ever had. Elie came exactly when he said he would - in 100 degree heat, no less - and systematically went through every single part of my HVAC system, finding a few small problems along the way (in addition to the main event) that other techs had left/ignored. Also was great with my dog. 10/10. read more

This was the easiest request I have had success with on Yelp. Elie was so responsive. Our AC went out and he arrived a few hours later. Showed me the problem. Fixed the unit. And we came up with a plan for a more long term solution in the future. I will only use Elie for this issue going forward. read more

Super nice guy. Comes out right away and takes his time explaining things. Definitely not out for a quick buck. Very fair prices too. Def recommend. read more

Elie responded very quickly and was even able to come out on the same day while it was a weekend. The AC Unit went out on a Sunday and we didn't know what was wrong with it. After reviewing a few different locations, he was the first who could come out the same. He did an excellent job and was very easy to communicate with. He was upfront and showed me all the issues with the Unit. He also double checked the filters, and the resulting temperatures after the fix. He made sure I was happy with the work he had done and made sure I knew what was needed for upkeep. I would definitely recommend him! read more

AC stopped working and Eli was able to fix it for me in one visit. Like the service and communication and pricing was reasonable. Will work with them again if I had another AC failure read more