Very few stores left in the mall..This is more like a mini mall. I really hope American Eagle stays…read moreor I will stop going. I feel as if they stopped attempted to add appealing stores and just gave up. The prices are fair but the selection is lacking greatly

Not much curb appeal but better than most mall offerings in the area. Was surprised that they had a…read morepacsun, HM, American Eagle, Dillard, JCPenny, etc. pretty lively for a Sunday and decent selection of stores. Like most malls it feels like it's nearing its end but was a fun place to walk and explore.

Great service and they have great sales, so the value of Macy's is great. Very attentive workers in…read moreIntimates and ladies dresses.

Short: Ordered furniture at end of December 2020- now being…read moretold August 24, 2021. 8 MONTHS waiting on furniture. Details: Ordered a sectional a the end of December. We were told by the Macy's sales associate that it would be a while before it arrived- maybe April or May. Received an email in February from Macy's stating they would let me know when my furniture was in the warehouse. Seems like all is moving along & would arrive about April/May...the same time we were told by the Macy's associate at time of order because expected delivery times is often a deciding factor when people are purchasing furniture. At the end of April- I decided to check in on my order and was told the order was now expected at the end of August. Eight months waiting on furniture!? We expected a delay of about 3 maybe even 4 months due to COVID, but after being told April/May and then doubling the wait time without a word is BAD BUSINESS. Was sooo happy to find a sectional big enough for our family & within budget, however, this ordeal is Definitely leaving a very bad taste for Macy's. In fact- after we get our furniture, hopefully in August- this will be the last thing we ever buy here (if they don't go out of business first). Especially after being told we lose the deposit if we cancel our order. If we find a couch we like that's deliverable before August, it will be worth the loss or small claims court (I got time) or the CC bank will eat it, and Macy's can stick the couch you know where. It will be in stock for the next sucker. More informative updates and more accurate estimations of delivery time from sales associates on our furniture would've avoided this. We ordered this based on an April/May delivery- NOT August.

During this time of the year, I used to be so frustrated with Kohl's. It's always seemed…read moreunderstaffed, and you would have to wait in the longest line to check out. However, I believe that has all changed. My last few experiences during and not during the holiday season, have been delightful. Whether I have had a return or a purchase, I have been able to get in and get out. I believe the self check out has truly helped Get the lines through efficiently. I'm not a big fan of self checkouts however these work for Kohl's.

Most items I was interested in had no prices. There was never an employee around to ask. I was…read moreinterested in baby cameras/monitors and there were plenty to choose from but only had prices listed on a few. I picked up a $ 9.99 rattler which was on baby register list . Got to self check out that only takes credit cards. It said declined on card which made no sense. I tried again and it kept showing waiting on approval ....for about 5 min till I pulled card out. Not one employee in sight. After over 10 min. I Walked around to the one single register with a cashier to ask if it will finally clear out on my credit card and she said it would. I asked if I she could just check out my 1 item with cash. she said I would but I have to go around and wait in back of line. I expressed that I had already been waiting and some lady who was checking out the whole time at self check in another area, loudly told me "if you want to be checked out you have to go get in back of line". I decided to try self again on different register and card. Same thing. Same lady kept loudly & rudely telling me how to do it & that I didn't do it like she told me. I told her that I don't work there so why is she being so rude. She said I was the rude one & she is off the clock & that I should be glad I was getting free help. I wasn't aware that I was suppose to pay for service to check myself out. She said everything so loud & with such a condescending tone that I was very embarrassed. On the clock or off, employees should be respectable to the customers. I have had to self check at most stores. There's usually an assistant in the area to assist in any problems as needed. In fact I used the same card at Hobby Lobby self check 30 min later, no problem. My purchase of a $9.99 baby rattler experience at this store was not good. Other items I had planned to purchase off my Great Grandbabys "Baby List" such as the monitor camera, stroller, etc. will be purchased elsewhere. As far as the off duty condescending woman, it looked like she needs some training in customer service.

The worst! Workers are terribly rude and there's no respect for customers at all. If anything…read morehappens inside of the store they do not take responsibility of it at all, . Not a safe place

Steer clear of this place! I need to do a return and only one cashier on duty waited over 20…read moreminutes to return one pair of jeans! I pity the poor cashier/manager. Shame on this company

I recently got my first big girl job and decided I needed to add some new work clothes to my…read morewardrobe. My mom and I went here on a Wednesday morning, and there were just a few other customers in the store. We were instantly greeted by a friendly employee. They had some great sales going on, so my mom and I started grabbing lots of things for me to try on. One of the employees noticed our arms getting full and offered to start a fitting room for me. She asked my name, and by the time I was ready to start trying everything on, my room was labeled and waiting for me. I grabbed a TON of clothes to try on, and I don't think I've ever had so much success in one shopping trip. I feel like usually I ended up not loving a majority of the things I try on, but everything looked SO cute! I couldn't believe it! The clothing items are high quality, and you can actually feel that they'll hold up for a long time. My mom and I were shopping in the store for hours, and time flew by. I ended up walking out of there with over 10 new clothing items, and let's just say the savings stacked up big time. The young lady who checked us out was unbelievably sweet and personable. I wish I knew her name so I could compliment her directly! If you're a teacher in search of some new clothes, Loft is the place for you. Make sure to get the teacher discount, too!

Was not greeted while entering store. Only one customer in store as I entered. There were three…read moreemployees helping the one customer. I walked around the entire store, glanced at items, took my time to see if someone would acknowledge me. No assistance at all. Completely ignored. Wondering if I was the same color as the employees and one customer if I would've received the same service? Definitely won't be shopping there anymore.

Torrid is a great place for boots with larger calves for big legs like mine which I love! But I…read moredon't care for their clothes. They just are not my style. It's too many florals and dark colors and too much black. Not all plus size girls want to wear black. In fact I think most plus size women look better in bright colors. But if you are having a problem finding knee high and thigh high boots that fit, go here! They have some good sales too! I got my thigh high boots for $45. I gave them 3 stars because I don't like the clothes and only visit during boot season. The service has been fine when I visited, no complaints there. But remember, I maybe walk in there 3 times per year. So how bad can the customer service be when you only visit 3 times a year?

Girls are always friendly and do everything they can to help customers! They always remember who I…read moream when I come in the door, we talk like long lost best friends and they really try to help you feel beautiful! Corporate would be proud!!

My daughter loves Windsor for special occasions. We stopped by this location when we were in town…read moreto return an online order that she needed to order in a smaller size. No issues what-so-ever with the return. The dresses aren't the best quality but they are pretty inexpensive for a one and done dress. I can't say this store was as stocked as the one closer to where I live.

My daughter needed a dress for a special occasion and she wanted to visit Windsor…read more Lots of selections since it was after prom season. I don't care for their return policy since it's final sale for special occasion dresses. Half the store is special occasion. I would expect if the item had not been worn with tags attached, you could at least get store credit. A few years ago I purchased a dress (yep, special occasion) on line I needed to return. Online purchases can only be returned online I discovered. Didn't get assistance from anyone while perusing dresses. Even when going into the dressing rooms We got a cute dress that fit her well (she's a little petite thing) that cost about $80. Didn't think it was worth that price but, it fit her well and fit what we needed in a pinch.

POOR CUSTOMER SERVICE!! Dillards.com does not do EXCHANGES…read more You have to repurchase and pay an additional shipping fee if the item is not available in store

I went to Dillard's to purchase a bottle of Aqua di Gio that I have been wearing for over 20 years…read more There were three sales ladies standing there and I told them what I wanted. They pulled up a box and rang it up for 110.00 plus tax. I opened it the next day and sprayed a small amount and knew immediately this isn't what I have been wearing for over 20 years. It had a rotten smell to it. It is so nasty, I don't know what to do as I can't wear this cologne. I've wasted all this money. It's depressing! Also, the same day, I went to the Calvin Klein underwear section and every pair of underwear was 40% off. Actually they had raised the price and then put the 40% off. Anyway I found a box my size and took it to pay for it and the man told me those aren't on sale just selected styles. I told him all CK's are on sale and he went over and started looking around like he's confused doing drama at the underwear rack. He stated "he would override and give it to me for sale price." What a joke. The last three time I have been in that store, I was the only customer in the place. Something needs to change period.

I've always been a fan of J Jill, but I usually do all my shopping online. I ordered a summer…read moredress and it was too big. (Yay me!) I decided to return it at the store so I could try on the smaller size. I've been to this shop a few times and was surprised I haven't done a review. This is a lovely store and everyone who has helped me has always been very nice. They have a good selection of petites and if they don't have your size they will help you order it. J Jill is high quality, beautifully made clothes. The fabrics are always soft and lovely with delicate pretty prints. I ended up getting a totally different outfit then I returned and they made it effortless and a wonderful experience. Love J Jill and especially this store!

Ran in here today, clearly looking for something and they could have cared less. Never once was I…read moreasked if they could assist. Even though one employee was standing around folding something. A customer in the store ready to drop some $$ is less important to you? Doubt if I will be back. STL location is much friendlier.

New to the area with an email offer from my old store, I immediately found what I was looking for…read moreoff the rack + additional good find. Both sales attendants were pleasant, answered my questions and welcoming! Store was not busy so they could take time with me. Will be back.