Worst Customer Service. I walked in and no one greeted me. After walking around and having my hands full of product and struggling to push a stroller, no one offered to take the item off my hands for me or start a fitting room. When I asked for a fitting room, the gentleman that was working seemed so upset and inconvenienced that I wanted to try on to possibly buy some things. At check out the young lady was nice, but when asked if I have a phone number with them and when I told her no, she didn't even bother to try and add me into their system. As someone who works in retail, I'm telling you to shop elsewhere and if you want to shop this brand in particular then do it online. read more

Very friendly staff will help you find your size help you find the clothes you want and bring you clothing into the dressing room. The staff knows where everything is. The staff is not talking on their phone, looking at their phone, hiding in the back, or chatting with their friends. They will check you out quickly and efficiently. They will even hold your bags for you while you go out to the mall and shop for more items. It is the shopping experience you expect but unfortunately do not get elsewhere. read more

Terrific customer service!! Shout out to the staff working last Saturday (9/07/19, 2 guys and a girl). All 3 of you were ready and happy to help me find certain styles I had seen online, grab different sizes while I was in the fitting rooms, and help me achieve the best discount. You guys were definitely communicating and working together as a team while making me a happy customer and it deserved recognition. Thank you!! Someone get these people a raise! read more

Today I went into store 572 to make a return for items I had purchased online. I greeted the cashier, Miguel & told him I had a return & handed him the items along with the receipt. His first reaction was "you don't want to return this by mail?!" He totally caught me off guard with that & I said no that's why I'm here. His reply, "are you sure because you can just mail this back?". I said I know I can but I'm here now & want to make a return, is there a problem? He mumbled something, I said what was that? Then he said "well your going to bring down my sales". I was confused because I have NEVER been told that in ALL of my years of shopping! I told him I'm here to make a return, can you do that or not?! He said yes I can but sales will go down. I replied with"your telling me this because????" He scanned the items & again went on about how it's easy to make returns by mail. I said I didn't care to hear about that because I'm here doing it now. He then asked me if I wanted him to remove return labels from my account so they don't mail them any more. I was shocked! I said "No, what I want you to do it make the return for the items you have with that receipt in your hand" All of this while the Manager at the next register. The manager kept looking over everytime the cashier made a comment but didn't say anything to him! HORRIBLE! After he finished I told him that he was beyond rude & disrespectful for his attitude. I then asked to speak to the manager. Miguel just smirked & said bye & pointed to the manager, which was Michael. The manager had heard the first initial comments from him & was called away by another customer. He said he didn't want to step in while this was occurring because he didn't want to make a scene. So he'd rather let a customer continuously be disrespected by an employee???!!! I told him about the cashiers other comments about making sure I no longer get return labels mailed with my online orders & his mouth dropped. He offered me discounts & apologized profusely however that does not make up for the disrespect I had to deal with while with my 12 yr old daughter & infront of other customers. All I wanted to do was make a simple return while I was at the mall. RIDICULOUS!!! They literally let just let anybody work there. Where did this kid get his training from?? What ever happened to customer service?! This is exactly why I'd rather buy online, so I don't have to deal with simple minded fools like that!! read more