I went on 11/8/2018 to purchase some anchors to secure the car port that they had installed in…read more2017. When I contacted the office to return the anchors I was told by the assistant that even though I was willing to pay their "restocking fee and a debit card transaction fee" (which according to bank regulation Z no surcharge can be applied to debit card transactions) the owner refused to refund me. After we had hung up the phone, the owner called me as an "Unknown Number" at 3:56pm 11/13/2018 insulting me telling me that he is going to ruin my life, persecute me and bring me down to the bare minimum. I told him I was going to file a complaint with the BBB because this was not a way to treat customers and he said he didn't care (while use profane language). I told him no where on the receipt did it state that regular orders were nonrefundable; the only stipulation was custom orders were nonrefundable and this was not a custom order as I walked in and picked up the parts that day. There was no asterisk or notation anywhere in front of the item indicating that what I had purchased was a custom order making it not qualified for a refund. I walked into the business to return the anchors, since the owner told me on the phone he would do it, and he continued the argument there calling me a stupid and ignorant millennial who would not understand his language due to the fact that I have a Spanish background. I was charged the debit card transition fee and a restocking fee which I was willing to pay even though there are no signs anywhere (on the receipt or in the business) saying that these fees will be charged. In addition he charged me a "short order fee" because I did not return one of the anchors because I used it. From a total of what was suppose to be an $80 refund, he charged me a 25% restocking fee, $25 short order fee, 2 credit card fees of $3.66 each, and he did not return me the sales tax for the items returned. I would not recommend this business to anyone since this is not the first time they had kept my money for a service they did not provide. I had paid for them once to come to re-anchor my car port, and waited 4 weeks calling them multiple times to try to schedule an appointment but they kept telling me they don't have a schedule available. So I cancelled and had to pay another company to come. The owner refused to refund me in full even though they did not provide me with the service I had paid for or was not even on their schedule for. I decided to give this merchant another chance as fair practice because I was only purchasing parts but I got an angry nasty owner telling me I was wasting his time and money. I don't understand why he was so mad about $80 when his company makes thousands of dollars daily. To the owner of Factory Direct, I hope you learn to treat your customers with respect, learn to calm down and not argue while other customers are present, as well as avoid profiling your customers as an easy way out.

Bought metal roofing panels from these guys a few times, never disappointed. They're cheaper than…read morethe box stores, they cut your panels to size, they deliver within a few days (last order was next day delivery) and even their delivery charges are less than the big stores . Even though my orders were small ($400-$1000) compared to home builders that probably buy a lot more than an individual home owner i feel like I am an important customer to them; you call them and tell them what you need, they take CC over the phone and within 3 days max you get your stuff - this country needs more businesses like this one that seems to actually care about customer service !!!!

Great service! Professional, easy to work with and very good…read moreprices. Best dumpster rentals in town!

I wish I could give them ZERO stars because they wasted two days of my precious time. They were…read moresupposed to come on Wednesday late afternoon - after reassuring me that they could fit me in. Then they said they were stuck in Lake County and could not come until Thursday. Well, Thursday rolled around, and I texted them wondering when they were coming since they missed their 10am-12pm window. That's when they informed me that they could not do it for the agreed upon price. Well, there was no chance that I was going to pay them more - especially after they set my project back by 2 days due to their unprofessionalism. They also sent me the same message repeatedly- which seemed like it could be Ai. Very frustrating!!! See my review on the company that I DID go with - who, btw, did it for the price that these guys tried to price gouge me on. I definitely DO NOT RECOMMEND this company.

We had a great experience with Dump It Now. We needed to clean out two full dumpsters of trash left…read morebehind by hoarding tenants, and the team handled it quickly and professionally. They showed up when they said they would, worked hard, and got the job done without any issues. I later called them back for another property to remove roofing debris that had been left behind by my roofer, and again they showed up promptly and took care of everything. They were also willing to work with us on pricing, so honestly I do not think you are going to find a better value by shopping around. Reliable, professional, and easy to work with. I would definitely use them again.

I love these guys! We've used them for 3 moves so far, loading and unloading, and I couldn't have…read morebeen happier. I cannot say enough good things about them: on time, hardworking, careful with attention to every detail, listen and do exactly what you want (even when you change your mind), experts at packing the truck to maximum.... they really couldn't have done more for us. I get very stressed moving, but I become so calm when they show up and I can just relax and not worry about anything. We drove 1/2 of our house from FL to NJ the last time and nothing moved an inch in the truck. Our next move will be the remainder of our things out of FL. I'm very unhappy the upcoming move will be our last with them.... I wonder if they would come up to NJ if I sent them tickets!

I called the Incredible Giants to load a 17 foot truck for a cross country move and they did a…read morephenomenal job. Silas and Nick came out and loaded my truck extremely quickly and efficiently. They did the whole job in about 30 minutes and were very reasonably priced. They were also personable and gave me recommendations in my new city. Just make sure you have cash to pay as they prefer cash. I can't recommend these guys highly enough!

They provide a great service and will help you with all your needs and whatever you need ordered or…read morefixed. I take all my equipment to them and they are always very helpful and kind. Definitely recommend them

Called ahead to see if they could fix a weed eater. Guy on the phone said no problem come on in…read more When we arrived another guy rudely said that they don't fix anything they don't sell. He was super rude even yelling at us as we were leaving. My husband has a brain injury, the way he walks and talks makes this obvious. I couldn't believe how horrible this worker was to an obviously disabled man. My family has been bringing our mower (not bought there) for years to have the blade sharpened. I will NEVER again step foot in this store. We left and immediately went to another shop where we got fantastic friendly service.

Hello movers should not be in the moving business. Lies lies lies…read more I literally developed chest pain dealing with them. If you have a health condition please avoid them at all costs. They are manipulative and dishonest. The worst experience of my life ever.

My move was awesome! George, Germany and Damien were so fast, and helped me get things moved as…read moreefficiently as possible! There were no problems at all

I highly recommend John with Accurate Appraisals. His appraisal was accurate and timely. Thank you!read more

I would highly recommend Accurate Appraisals of Central Florida. I will be using them for all my…read morefuture appraisal needs. They were fast, efficient, knowledgeable and incredible turn around time.

I took my pressure washer into Jay and cannot have been more satisfied. Not only is he courteous…read moreand professional, but the price was reasonable. The timing was impeccable and the quality of their work was exactly what I expected. I cannot recommend this business enough!!!

Jay's serviced and repaired my Troy-Bilt pressure washer two years ago and did so quickly and at a…read morereasonable price. I had an issue starting it recently and they talked me through how to get it started by phone. I followed the instructions and things are working great now. I highly recommend Jay's Equipment Repair. They are both friendly and knowledgeable.