When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

A part in my refrigerator broke and I needed a replacement asap. I contacted the manufacturer who…read moresaid the part was on backorder and they weren't sure when it would be in stock. I checked amazon and other websites with no luck. And as the weeks went on I started looking for other alternatives. I did some research and contacted these guys who said they weren't sure if they had the part but I could stop in to see. A week passed since I contacted then, and I finally stopped in yesterday. I told the guy working what part I needed and showed him a picture. He told me to hang out while he checked the back, and to my surprise a few minutes later he came back out with the part. These guys are helpful and reasonably priced. If you're ever in need of a random appliance part these are your guys.

This was the best place selling reconditioned appliances. I last bought a refrigerator there and…read morehave been very pleased with it. The owner was extremely knowledgeable and aimed to please. I'm so sorry it closed.

Best Buy has been a favorite for a number of years. Of course, we've all had to adjust to changing…read moretechnology, especially those selling and supporting ever changing landscape. Recently, my daughter decided to investigate a Cable free lifestyle. Yes, there are options, lots of options. We talked and she narrowed her field down to a neat list. At her request, we went to Best Buy. My role, moral & technical support. We were quickly greeted my a technician and got very knowledgeable advice on the latest WiFi router and Modem. Then the conversation broadened to Service Sticks and Devices (i.e. Amazon Fire, Roku, and so on). I faded back into the shadows with my daughter & the Best Buy guy's fast techie talk, comparing pros and cons of alternate service and options. Okay, I was no longer moral/tech support, but on the a cloudy track of learning. With me in tow, she made her decision and proudly helped her humbled dad out of the Store. With the Best Buy Guys help this became a painless process and after some initial upgrade costs, my daughter has made the transition, pleased, and saving on her monthly entertainment budget. I'm now looking forward to her and the Best Buy Guy to walk me through the fogged abyss and into the Cable Free Light.

The Best Buy Marketplace is perhaps the worst idea this company has ever executed…read more You buy a product for delivery on the Best Buy website. They may have it in the store, but you'd like it delivered. In small text it identifies some third party that is going to fulfil the order and delivery--but maybe you didnt catch that or understand what it implicates, afterall you're on the Best Buy website, not on Amazon. If you dont get the product, Best Buy tells you that you have to contact the third party. But you bought it on the Best Buy website! Let's say the product is on sale at Best Buy, and the product is going to be delivered by the third party, but they dont actually make the delivery... and the sale ends... Best Buy may be able to cancel the sale but they wont honor the sale price ... even though you bought it on the Best Buy website during the sale period! Best Buy literally tells you they match sale prices, but they dont match prices of third parties selling stuff on their website! As for returns, if you are a Best Buy + customer, you normally get 60 days... but with this stuff you get 14. I would not be surprised if Best Buy gets sued for this nonsense. They need to clearly say you are not getting the product through Best Buy, so different terms and conditions apply. But they don't. It's misleading based on their standard business practice. It makes me want to go to Amazon or Staples over Best Buy, and I'm sure I'm not alone. I'm trying to support a local Best Buy over Amazon, but if the purchase protocol at Amazon is more predictable, then that's where I'll go.

As a renter in New England with no garden I have really limited options and weather when it comes…read moreto plants. Since the summer has pretty much started I'm officially a plant mom to a marble queen pothos. I like pothos because they're easy to manage but super lush. The garden section is a bit overwhelming and I wanted to grab everything! They did have a few different pothos but I grabbed what looked healthiest and easy to trim. Service was quick, the line was pretty backed up and this dude moved it like it was nothing.

Two spring mornings in a row, I showed up after 8am with the garden center only accessible from…read moreinside the store. Meaning, in order to get the 26 bags of much I wanted, I had to go in the store, stack up the mulch on a dolly, pay for it at the garden checkout and wheel it all back through the front entrance. The garden center opens at 8 but they don't open the gate until the cashier calls a manager 5x. Ridiculous.

I purchased a top‑of‑the‑line Speed Queen dryer from SK Lavery--nearly a $2,000 appliance--and it…read morearrived defective from day one. The installer immediately noted the loud banging noise. The dryer also scorched an expensive comforter and now requires multiple cycles just to dry a normal load. I contacted SK Lavery several times and spoke with Tiffany. While she did schedule a service call (for a brand‑new machine), she made it clear that I was expected to deal with Speed Queen directly. SK Lavery delivered a defective product yet refused to take ownership or provide real support. This is not the SK Lavery I once trusted. They may sell high‑end appliances, but they do not stand behind them. Once they have your money, you're on your own. This situation could have been handled easily if SK Lavery had taken responsibility instead of shifting the burden onto the customer. Until they change course, I strongly recommend staying away--there are plenty of reputable high‑end appliance dealers who still value accountability and customer service.

I visited the Old Saybrook location specifically looking for Viking appliances, only to find out…read morethey no longer carry them. I then inquired about Bosch appliances and was shown a few options. While taking a photo of a range to send to my husband, the sales manager abruptly knocked the phone out of my hand and told me photos were not allowed. I was completely shocked--especially after calmly explaining that I was simply sharing it with my spouse. The manager, who appeared to be older, was surprisingly aggressive and confrontational. I was left wondering how a company could justify employing someone who treats potential customers this way. I am currently shopping for a full suite of appliances--including a double oven, refrigerator, two dishwashers (for the main kitchen and butler's pantry), and a cooktop--so this could have been a significant sale. Frankly, I'm relieved this happened before making any purchases. I can only imagine how difficult it would be to deal with this store if any issues arose after a sale.

Why go to any other business, these guys are not only professional but extremely courteous and…read moreknowledgeable. The service is outstanding. I brought my vacuum cleaner there at 9:00 and it was ready by 11:00. They answer all my questions and made sure that I was satisfied with their service before I left the store. I have been a long time customer and would not think about going anywhere else. The store is clean and organized and they have everything you want in a Vacuum cleaner store. Keep up the great service and I will continue to be a happy customer!

We were looking for a new vacuum. A good, reliable one. We'd purchased an Electrolux (our first…read moreappliance as newlyweds) in 1987 from the original store owner. Over the years, and three kids later, we'd settled for subpar units. The kind you throw away, instead of repair. Well, 39 yrs later we came back to Vacuums Unlimited and were not disappointed with the amazing customer service! Adam's expert knowledge and friendly disposition helped us settle on the perfect Miele vacuum for our home. We were also impressed with the love and admiration he has for his father (original owner) who passed in recent years. Family owned businesses like this are becoming a rarity. Highly recommend this business if you're looking for excellent customer service.

I can't recommend A&D enough. They were friendly, professional, reasonably priced, and extremely…read morecompetent. I will not use anyone else when my appliances need to be fixed.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

They came out to inspect my washing machine, instead of trying to sell me a new one they fixed my…read moreexisting one. Very honest and reasonably priced.

I have used Ferrari's Appliance multiple times over the last couple years for both repairs and…read morepurchases. I've had a great experience each time, highly recommend.

Prompt response, very friendly, this is the second time I've used Junior's business on an…read moreappliance. And he is worth the great reviews. He is prompt and professional. He used his knowledge of the parts to determine what would work best for my washer and let me know about the warranty they come with. Jr is straight forward with what needs to be repaired, as well as the prices associated with the repair. Great service! Highly recommend!!

Amazing. Oven went out on the Saturday before Christmas. Of course we are hosting dinner. Called…read morethe big store we purchased it from and was told to call the manufacturer on Monday. Not going to help me. So I called Junior. He was in my kitchen less than an hour later and had it fixed about 90 minutes from when I reached out to him. Couldn't be happier. He's going on speed dial for any future appliance needs.

This was our first time ever going into Jordans. My husband…read more& I were so impressed with Jordans from the minute we first walked into the store. There were no high-pressure salesmen following us around like in other furniture stores we have been to in the past. We enjoyed working with you very much. Eddie Narvaez was extremely helpful and knowledgeable. Then, when the furniture arrived yesterday, we were really impressed with how it was wrapped. Not just plastic wrap, but paper wrapped as well. Plus, the emails and text messages letting us know when the delivery guys would be arriving. Just a great experience all around. We will highly recommend you and Jordans to our friends and family.

Love Jordan's Furniture, but Wells Fargo financing is a nightmare!Jordan's Furniture in Farmington…read moreis excellent. The staff is great, the products are amazing, and the prices are well within budget. However, be very careful if you apply for their store credit card, which is handled by Wells Fargo.I have a perfect credit score and excellent financial standing, but I was instantly declined because my last name is hyphenated. Wells Fargo's automated system apparently cannot handle hyphenated names. To make matters worse, Wells Fargo's customer service was terrible. They refused to rerun my application or help me fix the issue, even after I updated my information with TransUnion. They just left a hard hit on my credit report and told me to reapply from scratch.I am fortunate enough to pay cash, but Jordan's Furniture is definitely losing business from great customers because of Wells Fargo's flawed system. Skip the card and just enjoy the great furniture!