JB Carts is an awesome place...a little off the beaten path but well worth the effort to go there…read more The owner, Justin, clearly knows what he's doing. I am new to owning a golf cart, and don't golf in general, so I had very little experience going into my first purchase (which was for cruising the neighborhood...not for the course). I checked several other places closer to DFW airport and their prices were way higher, and they were run more like a used car dealership. Justin, however, was not pushy at all, very patient, and answered all questions without hesitation. You can tell he's a very honest guy, and is very straightforward with how he prices his inventory or even custom builds. And on the price end, he was considerably more reasonable than some of the "dealerships" that we checked. We went in to look at one model, ended up test driving a few, and ultimately left with one with more upgrades. I had a few questions after leaving, and he's really easy to text or call with any more info you need. He also will handle any service or upgrades you want to do down the line. I've already given his info out to a few neighbors that now have golf cart fever, and recommend Justin of JB Carts without hesitation.

When asked to order a part he told me it was on back order and would be in stock in a couple of…read moreweeks. I then text him for an update or how I could stay up to date and he told me "Um I'll just try to remember" most unprofessional business I have dealt with. He then proceeded to block me when I told him that I hoped he would "remember" to ship the order. See screenshot

Repaired my golf cart starting from nothing great service!…read more Took my golf cart to dfw golf cart warehouse and they didn't even work on it and it sat there for 3 months but took it here and they fixed it in a month

A friend of mine went to pickup his cart after being there a month. He paid for it and tried to…read morestart it and it would not start. He asked the guy to get it running but the guy said he didn't have time that there were other people in front of him. And then the guy told my friend to get it out of his way. This is so wrong!!! I was going to buy a cart from there, but now im not. I wouldn't do any business with this guy!

Purchased a custom cart from Steve in 2016. The production turnaround was very fast. I noticed…read moresome of the other carts he was building and there seems to be nothing too imaginable for them to build. After the sale, I purchased some add ons and had a few minor maintenance fixes. He was extremely responsive and never made me feel guilty for asking. Unbeatable customer service. I have since referred friends and coworkers to them and they have been equally impressed. Highly recommended.

They were able to properly diagnose a problem that the other shops missed. The focus was only on…read morethe service requested without any attempt to sell me on other repairs. It's very nice to find a family run shop that you can trust!

I can't say enough great things about Spa Auto Repair! My Ford Edge had a major transmission…read moreissue--it wouldn't move in drive or reverse. I first took it to a Ford dealership, but their repair quote was outrageously high. I called around and even had it towed to a transmission specialist, but they also gave me an expensive estimate and told me it would take two weeks to fix. Just when I was about to have my car towed back home, Mario's Towing LLC recommended that I take it to Spa Auto Repair and speak with Santiago. That was the best decision I could have made! Santiago and his son Kevin checked out my car within 24 hours and confirmed it was indeed a transmission issue. They gave me the best price out of all five shops I had contacted and kept me updated every step of the way. To my surprise, they had my car fully repaired in just two days! It runs perfectly now, and I couldn't be happier with their service. Their honesty, efficiency, and affordability set them apart from the rest. I noticed they only have 7 reviews, and I gave them a hard time about that because they deserve way more! If you're having any car trouble, don't waste your time elsewhere--take it to Santiago and Kevin at Spa Auto Repair. They will take care of you! Highly recommend!

I bought used tires from this location on June 5th and the workers put the wrong size tires on my…read morecar which caused a wheel bearing issue down the line. I came back to the location today requesting a tire replacement and the worker stated the tires are the same and the 94 V vs 98 W on the tires do not matter. He refused to change and provide quality customer servic.

Very unprofessional!!!! Went here to get a compressor put in on my car $750 for part and labor. Car…read moreis still blowing hot air. I have went back to the shop to rectify the situation several times and they have not properly fixed my car. Then they began to tell me it must be the wiring, (must be????? This is the reason of bringing a car to a mechanic so they can assess and address the issues that need to be fixed and the car can be successfully be repaired)of the car and that their electrician was out for the day by the owner Zach. So I returned back to the shop and the mechanic, Bianca and some other guy said there is no electrician that Zach lied. Also when I would call the shop after the first initial visit they blocked my number so I had to call from different numbers just to get thru on their line. They basically stuck up a no refund sign after that. DO NOT GO HERE!!!! They must be selling drugs out of there cause they are definitely not fixing cars. If you believe anything believe in these negative reviews

Great Experience at Grapevine Golf Cars North Lake Location Texas …read more Jackie Spivey was great sales person ,no pressure gave me all the facts about the different models & brands as well as parts availability. I purchased a Denago Rover XL 2025 ,after careful review.Great Cart solid powder coated aluminum frame big plus just like Club Car frame ,Denago has many features!!

The WORST customer service ever. Twice now we've looked at buying a $20k cart from this company and…read moretwice been disgusted at the attitude of their staff. First time was while they were at a Robson Ranch event and the fellow dismissed me and told me to have my husband come and speak to them rather than talk to me. Not only did that attitude belong in the early 1900s but I'm the financial source of funds for the cart so I don't need a husband to speak for me. Second time was today when we stopped in their Grapevine location, asked about a very specific four-forward on their site listed as available, were told they didn't have it and as we started to ask if they had another, the lady just picked up an inbound call and started talking to them rather than focusing on the customers literally standing in front of them. Their sense of entitlement and deep lack of respect for customers is absolutely the reason they are avoided by so many and have such a terrible reputation. Avoid at all costs until you want to be treated like dirt on the bottom of their shoe.

The reason we drove 68 miles one way to do business was 100% due to the Car Pro Show recommendation…read moreof Five Star Ford Carrollton. The buying experience started with Rocky Wall a little over a year ago. After I described exactly what I wanted, Mr. Wall did his due diligence and found 'our' truck on a freight car in Mesquite. Great buying experience. Fast forward to Jan, 2026, our truck developed a problem and would not leave our garage under its own power. I called the dealer and talked with Mr. Trey Russell, Mr. Garrett Tidman, and Mr. Will Miller. They, each one, reassured me that I would be taken care of! What an understatement! That team sent a wrecker, picked up my truck, fixed it, and returned my truck to me! I have never encountered customer service like Five Star Carrollton provided. First rate employees taking care of the customers! They earned my business! I will stay loyal to Five Star as they stayed loyal to me. Doug Plume

My Ford F150 broke down today, I called the service department multiple times and finally got a…read morelady to answer the phone, she was by far the rudest person I ever spoke with, I explained what the issue with my truck was and that it sounded like the problem with an existing recall there is on my truck and she just went off on me that I was going to pay for all the repairs 100% out of my pocket and not theirs, she then continued to inform me they have no appointments available until later next month, what a terrible way to be treated from a so called 5 Star dealership.