Very pleased with Wilmington Audiology. Lisa L. (audiologist) was very helpful, understanding, and…read morepatient. She thoroughly explained hearing aid options, pros and cons of each, and costs involved. Ed K.

I have been using Wilmington Audiology Services for years. I have two excellent phonak hearing…read moreaids. This morning as I was inserting the receiving part of one of my hearing aids, the receiver and dome fell off the connecting tube in my right ear. I could not remove them! I then called Wilmington Audiology service and was told that Lisa Lewis would call me back when she arrived. An hour later, I received a call and she said that she would see me that morning. I drove to her office and when I arrived, another patient was just leaving and she saw me immediately. She skillfully removed the receiver and dome in seconds and then replaced the receiver, dome, and connecting tube. I left her office less than 30 minutes later. Fantastic service!

I don't write reviews often, but when I do, it's because I've had an exceptional experience. I took…read moremy grandmother in for a hearing assessment because her hearing loss has been very obvious and frustrating for friends, family, and of course, herself. She was extremely reluctant to go, and would not even listen the words "hearing aid" without a fight. Understandably, the potential cost and emotional impact that hearing loss has on a person can be painful and scary. Needless to say, Dr. Curtin's approach and patient care skills were amazing. Through information, conversation, and genuine CARE and empathy, she empowered my grandmother to feel that she had a choice, and helped her truly understand how much "healthy" hearing could improve her safety and quality of life and how hard she was working when she didn't need to be. By the time she left, my grandmother rated her curiosity about hearing aids at an 8/10.... she walked in at a 0/10. We are so grateful for this progress and I know that the provider we saw would make or break how my grandmother would react to the experience. We BOTH walked out smiling, with more knowledge and a renewed sense of hope. Somethibg tells me we will be back soon to evaluate the best hearing aid for my grandma :) Thank you, Dr. Curtin!

I would like to recommend a local small family business that I use. Here is what I wrote on their…read morewebsite. It has two parts with the second part (the last sentence) being the most important. Please read the entire recommandation to see that sentence. "As a client I can honestly say that this small family firm is the very best in the area! And for those who do do not take the time to check their bios, I will give you an idea of their qualifications. Judy is an internationally known PhD audiologist (who has taught, lectured, and written at the highest levels, Kim, also a Penn PhD audiologist, served a VP for Ed. Development for the Pennsylvania Academy of Audiologists, and Fran is a former SW engineer of the highest level (and I should know because I was a SW engineer for many years) who performs the critical task of tailoring a hearing aid to the exact needs of each individual client! On top of this, they treat each client as a family member."

Rebecca the audiologist is excellent and so is Lucy. Very knowledgeable and is very patient…read more Dealing with elderly patients can be difficult but you would never know it from their demeanor. Highly recommend!

Highly, highly recommended. My mother just got a hearing aid - and got her life back!…read moreWe were referred by a family friend and my mother's insurance company. On our first visit, Cheryl did an exam on my mother but told us to go see an ENT because she had some concerns. I was so impressed because rather than just try to get a sale, she wanted us to get help. We went that route and gained a better understanding of what was happening with my mom. We returned and she did the testing and fit my mom for her hearing aid. Today we picked it up and voila! Office is clean and bright; they are efficient and friendly and sweet, and more important, knowledgeable and up to date with technology.

Dr. Shivers-Beswick is the most knowledgeable, thorough, and compassionate provider. She is an…read moreexpert in her field, and I would recommend her to anyone!

From the owner: Comprehensive Audiometric Evaluations (Pediatric through Adult)…read more Hearing Aid Evaluations Tinnitus Evaluations and Management Cerumen Management (Wax Removal) Central Auditory Processing Evaluations Cochlear Implant Mapping Custom Hearing Protection (Hunting/Music/Swim Plugs)

Purchased Oticon's top of the line hearing aides to replace a 6 year old pair that were failing…read more Paid full price ($6,000) as I had no insurance. When initially fitted, they used the results of a 5 month old hearing test. The new ones didn't sound right, so I made a second appointment and insisted on a new hearing test and reprogram, which they did. Still wasn't satisfied since my old set still worked better. Made a 3rd appointment and was told one of the hearing aides was missing data for several frequencies. Even after 3 efforts, I still didn't think they were right. Gave up and paid a different audiologist to perform a hearing test, erase the previous programing completely and reprogram them. It was his opinion that they were programmed by amateurs. Not only did the reprogram result in the new hearing aides working better than the old, I was told one of the domes was the wrong type, and that a separate program could be added to reduce background noise to enhance speech--a major problem for me. This program was added as a 5th program. Main Line only programmed 4 channels, one of which was totally useless. My visits were with 3 separate audiologists, 2 of whom had another person stop in to help. The audiologist I worked with in the past no longer worked there. I was a patient for at least 8 years and purchased my last set from them. Until last year the service was satisfactory. Something clearly changed. It troubles me to have to write such a negative review, but I don't want anyone to go through what I did. Roy T.

EXPENSIVE TESTING FOR INCONCLUSIVE RESULTS Billing: was told…read moreaud proc. testing would be covered by insurance, it was not, leaving me with large bill and no adjustments Diagnosis: was told there was an issue in first meeting and then when I asked follow up questions the doctor changed his mind leaving me not knowing whether there was a problem or not.

Certainly a five star service. I am very pleased with my hearing aids and the excellent service…read moreprovided. Would recommend Paoli Advanced hearing Care with Tara Fogel and her assistant Carol. A very pleased customer, Marion Angelini.

Dr. D'Alessandro and Dr. Flaherty are both wonderful. I wasn't sure about hearing aides as I was…read more"only" 38 when I first went to see Dr. D'Alessandro and had been suffering with mild hearing loss my entire life. I was getting frustrated with not being able to always hear what people were telling me and decided it was time to look into hearing aides. I have a not so common type of hearing loss and Dr. Flaherty was so patient with me as we explored different styles to find something that works. Scheduling appointments has been easy and Dr. Flaherty has been communicating with me by e-mail which is great. I highly recommend their practice for anyone needing hearing aides.

I had an EXCELLENT EXPERIENCE at Advanced Hearing Solutions. I've needed hearing aids for some…read moretime now but, because of vanity and a bit of insecurity, did not get them. However, I recently made the decision to do what I should have done a long time ago, and boy, did I choose the right practice from whom to get the help I needed. I cannot say enough about Advanced Hearing Solutions and thank them for the EXCELLENT experience!

Phenomenal audiology group! Kind, compassionate and they always take the time to answer all of your…read morequestions. Always easy to get an appointment and never any high pressured sales tactics. They truly care and will meet all you audiology needs: from screenings to hearing aids as well as implantable hearing devices. I highly recommend!

Dr. Lish and crew are absolutely amazing, I am never disappointed when I need support or supplies…read moreto keep my hearing in check. I've been a patient for at least 10 years and feel like I hear better now than before I had hearing aids!

The system made me give at least one star or I couldn't leave a review…read more I had the mistake today of talking to a Cris female) today 12/23. I bought top of the line Oticon hearing aids a number of years ago. I paid $6,000. Should have taken care of them. My hearing aids are out of warranty. I sincerely let my aids lapse. . Now Im experiencing more hearing loss. Marianne Mculogh the owner told me I could send them back to Oticon to refurbish them. She told me it would cost about $90 to send them back. Oticon would Probably have to charge me more to fix them. Cris said I had to layout $495 to send them back. She outright lied to me. Audiology and Hearing aids has good reviews . Maybe now that they are a chain called Living Well ( corporate America destroys people once again. )they start to take advantage of people, especially senior citizens like me. I called Oticon to express my dissatisfaction and the lady at Oticon offered to give me other hearing aid places to go and will file a complaint against Audiology and Haring aids, I spoke to a Monica at Oticon customer service. I also explained my batteries used to go one at a time...I would replace one battery on Saturday, for example and then on Tuesday for example I would haven't replace the other ones . Monica said it's possible that some batteries might be older .It never fails, hearing aid stores try to cheat people and this is one example.