Excellent service! They replaced cracked glass window in my sunroom and did a fantastic job! Super…read morequick, friendly and professional business. I highly recommend Glassworks Plus!

One doesn't think much of calling a glass company unless they have a broken window. And then, what…read morehappens? Do you just make cold call after cold call looking for the right estimate? Do you ask your friends, your dog walker, your pastor, and that guy who smells like cheese at the gym that you usually avoid to get a good price on a broken window? And even then, how do you know you'll get quality service? How do you know they will be quick, efficient, and professional? How do you know that you won't be wishing it was repaired again in the next three months? Working for a real estate company, I have the distinct pleasure of making all those cold calls. And talking to the glass companies. Its not nearly as fun as it sounds. I was introduced to Glassworks Plus as one of the companies that we have done contract work with in the past. The first impression that they made on me was that they were quick to answer the phone, and their receptionist is friendly. In my last call to them, I had two queries -- one for new work, and one to complete work that one of our tenants had previously ordered. I gave them a general description of what I needed, and they gave me several comprehensive scenarios that gave me a ballpark idea of what I would be paying. To be completely sure about what I was paying, they decided they would send someone out for a second opinion, and an even more accurate estimate, all free of charge. On the item that our tenant previously ordered, they were quick to respond that it was done, and just waiting on us to set a time to complete the work. Once a time was set, their crew showed up on time, with the exact items we had ordered. After letting them in, they were quick to their work, working efficiently and without problems -- they had all the replacement windows that we ordered installed within a couple of hours, at best. I've been very pleased with Glassworks Plus work so far -- which is why I'm turning to them first to get quotes on any more glass work that I need done. They are a little on the pricey side, but you are definitely paying for quality. I am glad to recommend Glassworks Plus to anyone who happens to have a stray window that needs to be replaced.

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

I seldom award 5-stars but this is my 2nd one this week. The seals had failed on our kitchen…read morewindow and the window always looked dirty, Despite repeated attempts to clean it (inside and out), it always looked bad. Then, considering the amount of time my wife spends in the kitchen, this window was a real sore spot for her. I contacted Burgess Window Repair. A gentleman (I think it was the owner) came out to give us an estimate for repair/replacment and he was very pleasant, polite and professional. He gave my wife an estimate for replacing the glass in the kitchen window and when she asked about some issues with the windows on the front of the house - he took the time to explain that we really didn't need any repairs but showed my wife how to deal with the condensatiion in the glass. The young man who came to replace the glass in the kitchen window was equally polite and professional and did a quick and efficent job of replacing the defective glass. The new window has given us a whole new view of the back year. I would HIGHLY RECOMMEND Burgess Window Repair.

Great company to work with to work with window repair on. Courteous and honest. Quality is good.read more

Dropped of a window at 10am and had it fixed by 3pm…read more They were also over $300 LESS than the Glass Doctor of Cleveland! Great people and if we ever need them again we will be back.

These guys are great. They did an amazing job on my ezbreeze windows. The vinyl needed…read morereplacement. I brought in the material and they had the project done in a couple of weeks.

Very fast and professional service. Placed an order for material and they made it while I waited…read more Very affordable prices.

Great local company! Krista was responsive to my needs, worked with my insurance company even…read morethough my glass door was irreparable, and earned my business to fix my windows with broken seals in the process. They worked with my schedule and showed up on time. Sam was a great technician and a great conversationalist, too!

Quick service. Had to wait a bit for the window to be made. They replaced the window in our home to…read morematch a 90s era cream. Everything is black nowadays or maybe white. Cream is hard to find. Thanks for the service! I will recommend to a friend.

Great team from the techs to office staff. I shattered a full sliding door window while weed…read morewhacking and all of the other companies wanted to sell me a whole new set up for thousands of dollars. The Glassman of Columbus was timely with quoting and installation. They were accurate with their work at what I felt was a reasonable price.

I'll start by saying this is a great business with huge selection. I went in and picked out what we…read morewanted for our kitchen. Easy to tell what pieces are more expensive by "tiers" if you want to stay on budget. Set up install and the guys that came were great. Somehow they were able to get my huge island piece in. Can't say how happy me and my wife were with everything. This is my second kitchen I've used them on and will be using them again if we ever move. Great selection and price. Now I know they have prefab bathroom counters with sink holes already cut. Sinks, faucets and cabinets available too. Definitely my go to for renovations. Jason

Had great service and products . Mark and crew were friendly and professional. Pricing and product…read morewere exactly as described and met are expectations. Would strongly recommend and my wife and I wouldn't hesitate to purchase again.

The windows aren't in yet, but so far it has been a five star experience all around. I worked with…read moreseveral other companies for estimates and HEGG surpassed them all in price, ease of doing business, and responsiveness. They are genuinely nice people as well. I am assuming they will stick the landing with the actual install too. They carry several top window brands and offer vinyl, fiberglass, and wood installations.

In a world where customer service and reliability has become awful, HEGG Windows shined. We had a…read morevery good experience. One of the owners came out to give us a quote and the customer service held throughout completion of removing 25+ windows and installing 20+ new ones. They weren't the cheapest option, but they were 30% less than the Pella quote. In the end, we were incredibly happy with HEGG and have recommended them to our friends who are looking for new windows.