I am writing to formally express my dissatisfaction regarding the repeated appointment…read morecancellations and scheduling issues I continue to experience. Once again, my appointment scheduled for 05/16/26 at 9am has been canceled due to the store being closed. This is especially concerning because, at the time of scheduling, I specifically confirmed twice whether the location would be open on Saturday. I was clearly assured that the store would be operating and that the appointment was confirmed without issue. After waiting for this appointment, I am now being informed that the next available option is after June 15 due to lack of availability in May. This is not an acceptable outcome, particularly given that this is not the first time this type of issue has occurred. As we have previously discussed, the reason I schedule appointments well in advance is to avoid exactly these kinds of disruptions. Unfortunately, despite prior conversations regarding these concerns, the same problems continue to happen repeatedly without improvement. Additionally, the cancellation list is not a practical solution for me. I maintain a full work schedule and cannot reasonably adjust my professional responsibilities around unpredictable last-minute openings. At this point, the repeated cancellations, misinformation regarding store availability, ongoing scheduling failures, and the resulting stress and loss of time have become extremely frustrating and unacceptable from a customer experience standpoint. Due to the ongoing inconvenience and repeated disruptions, I am formally requesting a refund or canceling my account with Milan Laser. I would appreciate this matter being reviewed seriously and addressed appropriately.

I've been going to Milan for laser on my face/neck and Brazilian since 2021. I started when I lived…read morein Ohio and now I've moved to the NYC area and still love going to my appointments! Although my hair is gone almost completely, it's so reassuring to know that the memberships here are forever for me to go whenever I want to or if I feel some regrowth. The vibes are super comfy in the office, the front desk staff is always really nice (shoutout to Majesta in the Fairless Hills office) and everything is so so clean. They even offer water, razors if you don't get a chance to shave before you come, aloe for after, deodorant, and so many other essentials in the room. If you're thinking about taking the plunge and getting laser, do it! It's so so so worth it and the time it's saved me from not having to shave/wax all the time is life changing. Also if you get Brazilian waxes, get the laser! It hurts less, lasts basically forever, and you'll be paying basically the same amount. If you decide to join, tell them I (Brianna Williams) referred you!!

Metro Laser in Yardley is a welcoming, friendly, and professional business. The go to for your Med…read moreSpa needs in Bucks County!

Had the best facial today with Julianna. She was so gentle and relaxing. My skin feels amazing. One…read moreof the best facials I've ever had.

I've been getting facial and underarm treatments with Lilia and she is fantastic! She is fast and…read moreprofessional. I am also very happy with the results I've had so far.

Melany is my technician and she's awesome! Professional, efficient, makes you feel comfortable, and…read moremakes the procedures feel a breeze. Would highly recommend Melany and Satori's laser treatment, the results are real and imo absolutely worth it!

Love them and got me in on time, very professional and great atmosphere. My nurse was great and the…read moreCS was very warm and welcoming. Can't wait to see you again.

Friendly staff, clean and quiet office, easy to find and very professional. Highly recommend!read more

I had a brown spot on my face for years and it was getting larger over time. Thought I was stuck…read morewith It forever. Meeta suggested one of her products and as she promised it is completely gone within 3 months. Amazing !!! Her laser treatment for hair removal also it exceptional !!!

I really enjoyed my experience with Meeta at Bucks County Esthetics Center. I went in for…read moremicrodermabrasion and a laser treatment to help fade scars I've had from acne. When I first booked my appointment, I was expecting an office similar to my dermatologist. Boy was I wrong! You walk into Meeta's office and it's basically like you walked right into a spa. Meeta is very knowledgeable and the treatments themselves are quit relaxing. Some people may be scared of the idea of having a laser used on their face, but it was actually quiet enjoyable. If you are looking for a great place to transform your skin - check out Bucks County Esthetics Center!

I rarely leave reviews, but I was very disappointed with my experience here. I received Dysport at…read morethe end of March and by the end of April my forehead movement and lines had largely returned, despite increasing the dosage from my prior visit. I've had Dysport done elsewhere in the past with consistent 3-4 month results, so this outcome was not typical for me. I reached out to express my concerns, especially given the cost, and while I initially received an explanation about metabolism/exercise, after following up further regarding my dissatisfaction and asking about a resolution, I never received a response. Unfortunately, between the short duration of results and the lack of follow-up/customer service, I would not return.

The Best Laser Hair removal place ever. Iam traveling from NYC all the way here to see Sarolta. She…read morehas high knowledge about skincare and very professional. Very friendly environment, clean and sanitized place. If I could I would give 10 stars for her.

I bought a groupon here for a microderm. It was an amazing microderm and facial. So professional…read moreand relaxing, extremely clean and thorough. Was a true spa experience and I loved it!

As a long time client of Mary's, the best aesthetician in the area, I have nothing but wonderful…read morethings to say about Derma Laser Centers. My skin has never looked or felt better. The time and effort Mary puts in to her craft and client experience is second to none. She always makes an extra effort to work around my schedule, appointment wise and takes her time to ensure that my entire experience is nothing but positive and pleasurable every single visit. The entire staff at Derma Laser Centers is great to deal with. I highly recommend making an appointment...You won't be disappointed!

I've only been to Milan Laser for my first few treatments at this location, but so far it's earned…read more5 stars. The facility is clean and my provider Sarah is friendly and knowledgeable. She makes me feel comfortable with the laser treatment and the treatments themselves are always quick and easy.

Great service over the course of my treatments, and the staff are attentive to all concerns. I've…read morebeen able to maintain flexibility with my treatments and saw progress within about 5 months of treatment. Everyone is friendly at this location.

Was recommended by my cousins to come here. And with my darker complexion and thick Indian hair the…read morelaser hair removal treatments I have received has changed my life! I've been going to Laser Remedy for a few years now and definitely would recommend to anyone who wants to do laser living in the Philly/Sooth Jersey area. I've been with a few tech's and Gina and Martha are great! Alecia at the front desk is also so nice and very helpful with any questions/scheduling. I've done a full package with them ($1000 for lower legs, lower arms, underarms, and full Brazilian) and my results are so good. I just started a few more treatments on my face and I have had such good results. I've never had any skin irritation, darkness, or any major issues. I do follow their care instructions pre and post to the T, and I have recommended this place countless times to friends. Pricing is unbeatable and they usually have a lot of discounted packages during holidays/ summer time. I could not recommend this place enough!

Martha has truly changed my life! I suffer from bad psoriasis so my friend mentioned laser hair…read moreremoval. I was in pain every single day but once I got this treatment - the lack of new hair growth in this area immediately took the pain away. And once this was so successful for me, I had to do other areas of my body - my lip, lower legs, armpits. High recommend Martha. Not sure what I would do without her.

Always greeted by a wonderful staff who makes you feel welcome from the moment you walk in. Dr…read more Lisa is a well educated and experienced physician who I feel gives her honest opinion about is right for you. Highly recommend.

Always a great experience. Dr Lisa is fantastic and really takes her time with each client.read more