"When Groupons and Treatment don't mix" can be the name of my review…read more.. I visited this spa over a year ago. I had a Groupon for a treatment, but unfortunately, my experience was far from positive. Irina refused to treat me because I had filler in my face, even though it wasn't in the area I wanted her to inject. Throughout the visit, she repeatedly mentioned that the Groupon price was "just a gift" to the customer, which struck me as odd since I'm familiar with Groupon and know how it works. Irina's tone was rude and abrasive, which made the situation even more uncomfortable. She then called Bobby-the manager to confirm that I wouldn't be treated that day, suggesting I come back when I no longer had fillers in my face. The manager offered me a "rain check" to return in a few months. While I understand that the provider has a right to refuse treatment, and I appreciated the offer, the overall experience left me feeling uneasy, and in the end, I decided not to return. The energy of the place didn't feel right, and given the many other options available, I believe there are better places where customers are treated with more respect and professionalism. It's always better to go to places where you feel valued and comfortable!

Irina is a goddess. She took her time with my appointment and reflected on my overall decision for…read morefiller and Botox. She corrected a previous disproportionate lip filler into corrective perfection. I will be driving the extra hour to see her again!

Had the best time with Feven. Thank you for being so attentive to my skin and taking care of my…read moreneeds.

STAY FAR AWAY! I had…read morean appointment scheduled for 12/12 at 2:15 PM. On 12/11 at 10:04 AM, I received a text asking me to confirm with "Y" or cancel with "X." I was at work and wasn't able to respond immediately. By 11:18 AM the same morning, my appointment had already been rescheduled without my consent. When I reached out for clarification, Jazmine asked if I wanted to reschedule. I explained that I found it strange and concerning that my appointment could be moved without notifying me. She insisted that nobody had rescheduled it, even though I had the confirmation texts proving otherwise. I sent screenshots in case there was an internal issue with messages not showing, but she continued to repeat that "nobody moved it." Because I've had previous negative experiences with SkinLaundry, this incident with Jazmine was the final straw. Being told something didn't happen, when I had proof it did, is just dishonesty. When I ultimately canceled my membership, she added a note claiming that I was rude to the staff during scheduling. My screenshots show the opposite. At no point was I rude; instead, Jazmine was dismissive and unprofessional. When speaking verbally on the phone, she told me she had apologized in the text messages, yet there is no apology anywhere in the conversation. I then spoke with the manager on the phone who essentially brushed off my concerns and told me I was being "snarky" for simply asking whether my appointment would keep getting rescheduled. As a paying client, I think it's reasonable to want consistency and transparency. Overall, I cannot recommend SkinLaundry. Their customer service is unprofessional, and the environment is biased. Managers seem more interested in protecting their staff than addressing legitimate concerns. On top of that, the treatments themselves are not worth the cost; there are other places that use more effective lasers and deliver faster results. I'm including screenshots below to support everything stated. I apologize if it's out of order. I uploaded them in order and Yelp reorganized it.

My wife got me a massage as a birthday gift and we went together. We will be back!!! My wife has…read more been talking nonstop about Kei, all the services she's been getting and how it's improved her workout results during COVID. Now I know why. I was made to feel comfortable. The owner is very knowledgeable and has great attention to detail.

I had just got chin lipo the day before. Her place is very clean and she is so nice. She is very…read moreknowledgeable and helpful. The massage was really nice

Had a maternity massage here and it was excellent! The best thing is that the massage chairs are…read morecustomized for pregnant moms. I can lay on my belly as there is a cut out to accommodate my big belly. It was covered with bedsheet and also leather so I still felt supported. Kayla was fantastic with spot on pressure. She also did my scalp and face which is such a nice touch that not all places do. The spa is warm and very comfortable. Staff was excellent and parking free in back of business. I will definitely be back!

Super friendly, relaxed environment. Very clean. Cash or check only for tip…read more The music during the massage kept glitching, which I thought was funny as they had just moved into the space (I'm also super laid back about technology problems). They were kind enough to comp my service which I totally wasn't expecting. I did leave a generous tip to my masseuse because even with the music glitches she was very professional and kept working.

I recommend Inessa . She is high end without the $$$. I can't say enough how happy I am with…read moreeverything that I have experience with her. You will not be disappointed with any of her services. Top quality and a very clean environment which is important.

I've been going to Inessa for my monthly facials for the past 7 years. She gives the best facials…read moreever. She is extremely sweet and personable! She is very reasonably priced and appreciates your business You will be very happy with whichever service you do. She's the best!

Have been going to Mila for a while. She is extremely professional. She does an amazing job. Very…read morethorough, the office is very clean. I started with my legs and have now moved on to many other areas. I could not be happier!

Mila does a great job. I like that she knows what she is doing, and is very professional. I have…read moretried some other places in the area that I was not as happy with, so I appreciate what she does.

Bare Estheticx is wonderful! The office is beautiful, clean, and very comfortable! I had a great…read moreexperience. The staff is very friendly, highly trained, and provide excellent service. I booked cosmetic Botox and Masseter Botox for my TMJ with Erin W., she couldn't have made my appointment any better. She is very knowledgeable, patient, & professional. She made the whole experience easy and painless. Excited to go back!

From the moment I walked in, she was incredibly welcoming and professional. Her establishment is…read morespotless and has such a clean, relaxing, luxury vibe. She communicates everything clearly and makes sure you're comfortable the entire time, all while keeping the conversation flowing effortlessly. She's super fast, extremely professional, and the service was completely painless even though I was nervous at first. She genuinely compliments you, makes sure you feel beautiful, and creates such a safe, uplifting experience. What I appreciate most is her honesty if you don't need something done, she'll tell you. She won't just take your money for no reason. She is truly amazing, and I would 100% recommend her to anyone. This was my second service with her, and after the first one, I saw results in less than five days. Luxury experience, honest service, amazing results I'll definitely be back!

very good lymphatic drainage massage I like my massage she is the best I will recommend her to…read moreanyone in my family she is really know her job well