I have been a long time client at Le Derm, and I am happy to report that the services have only…read moregotten better! Mary has helped slow the aging process I am so happy with my skin, unfortunately wearing a mask all the time, it hides my great results. Thankfully her Botox treatments on my forehead keeps me looking "rested". The laser genesis and Viva keeps my skin glowing. I would highly recommend Mary and her team!!

I went here for a "consultation" and the owner was so pushy and aggressive and made me feel…read moreuncomfortable. I decided after 2 minutes there was no way I would do a treatment here so I had to sit and listen to her for 30 minutes go on and on and on and I finally managed to get a word in saying I had to leave. She became so frustrated that I wasn't interested that she then hassled me for a $100 consultation fee for 2 weeks- she called my phone probably 2 times a day. There was no way I was going to pay this "fee" when I didn't agree to it in the first place. She finally went away but I wouldn't recommend it here. When you go in for any treatments you want to feel comfortable not forced. And doctors should know what they are talking about but not be a "know it all". Pass.

Love this place! The laser hair removal works extremely well. Super clean facility! Staff is…read moreabsolutely wonderful! Highly recommend.

They are great with customers and I like the treat ment at the Burlington location…read more The quality of their service is awesome and I love to come to this location because of how friendly the staff are there. Definitely be coming back to this location

I have felt comfortable and welcome at SkinMD! i was sceptical at first but found that I can have…read moreonly the procedures done that I want with no pressure! try them out!

Nadia, you are an amazing person and done such an incredible job with the C02 removing scars off my…read moreface!!!! I would love to come back for more treatments, but what is sad that I took a star away because of the treatment I didn't receive from the other workers & you know who you are - I am nothing like the other workers & it's sad the way you receptionists & a doctor treated a customer. A customer, me who spent a lot of money & willing to spend more working with Nadia. I changed my review before it was too late because I am a good person. I am thrilled & in awe with the way my face looks Nadia, you are true!!!! The greatest person who I was honored to even meet this year!!!! I will not ruin a review because of other workers who acted & treats a customer like trash. Not Nadia. I apologize for my first review. I am not a child like the rest of your workers Nadia. I'm thrown back by the way I was treated, yes. Shame on you others. I don't know who you people truly are nor what all your personal issues are, but learn from this & learn to treat a high paying customer with respect. Nadia, I truly appreciate everything you have done for me, & I'm sorry. You deserve 10 stars above & beyond!!!! You are true. You speak truth & you act true & I can not ruin your review because of your other workers. Thank you so, so very much for the C02 job!!!! Again, Nadia, thank you so very much for your honesty & reaching out to me with respect as the realistic person you are, & the most down to earth person who truly cares!!!! I love my skin, my face looks absolutely amazing because of you Nadia!!!! Thank you again & again you beautiful person inside & out!!!! My face was a mess, until I met you Nadia!!!! Keep going with your beautiful honest work & words!!!! Enjoy your holidays & have a very Merry Christmas & an amazingly outstanding awesome New Year!!!! Thank you Nadia, & God bless!!!!

Really fortunate to come across Raya's place on Yelp after the fiasco that occurred down the street…read moreat Elite MedSpa. As most saw from the reviews, everyone is orphaned out of their treatments because the business decided to move without informing the clients; this move has taken over a month and a half and no information has been released. What is worse is the people who bought prepaid services (like me) were really left high and dry. Raya is amazingly wonderful, she's so cheerful and professional and very educated on matters of laser. As an Armenian, it's comforting to know there is a woman (also Armenian!) that understands our genetic disposition on hair growth. I am a veteran when it comes to laser hair removal and she's by the far the most skilled at making me feel comfortable. Her prices are fair and organized and her dedication is remarkable to her craft as she is the only person running RG ProLaser. I truly look forward to returning here for the rest of my treatments and starting new ones all over! She is a hidden gem in Arlington and I can't stress enough for people to visit her (especially if you're stuck now thanks to Elite Med Spa!!)

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

Shaheeda is amazing ! I feel so confident about how I look thanks to her incredible work. Shaheeda…read moreis flexible when scheduling appointments and always makes me feel comfortable. I highly recommend her!!

I went to Shaheeda for simple facial hair removal 3 times. She runs way behind schedule. She set a…read moreclock for the allotted time for the appointment; if she's not done by the expected time, she requires more money to complete the work. My skin broke out mildly after a few of her treatments; this never happened with my previous electrologist. The chair for her patients is broken, she says it's too expensive to fix. Hence, it is uncomfortable to lie there for the procedure. Find someone else, that's what I did.

Stellar service, detailed work, convenient online booking, and professional but friendly staff…read more I've now been in for many treatments and will definitely continue to go back. Over the summer, I spent a lot of time in tropical areas and got quite a tan. They adjusted the laser type and strength to accommodate for the changes in skin tone and I appreciate the attention to detail and care.

I was supposed to come in for an appointment on Sunday and then was rebooked at the last minute for…read moreMonday. I came in on Monday but wasn't able to have that appointment so I was told to come back another day. She offered to reschedule me for later that week and when I showed up nobody was at the office. I live far away and ubered in both times. All of the people I've interacted with were nice and apologetic but I really wish they had been more clear about what the preparation was before the appointment and more considerate of my time.

Jayne my clinical manager is amazing - extremely professional! If you visit, make sure you ask for…read moreher! She's the best!

If I could give this med spa a zero I would, I got a Groupon for 50 units of Botox, including a lip…read moreflip Maddie injected me. During the visit she diluted the vile of Botox like I've never seen anyone do and I am a veteran at getting these procedures done. Weeks past and I still had full movement so I called to let them know at which time Maddie FaceTimed me and she told me that she would be looking into the lot number for the Botox because I in fact did have complete full movement of all of the areas she injected. I had a death within my family so I couldn't make the follow up appointment and I honestly had the worst experience my intuition was screaming, and red flags were flying with the way she diluted the Botox powder, so I asked for at least a partial refund at Which time they told me to get in contact with Groupon. I spoke to the manager via text who told me that sometime had passed since the procedure and there's nothing more that they could do, I also bought it through Groupon so I'd have to get a refund through them. Beware of this med spa as I swear to God they injected me with saline.

I had Botox in my forehead and a Botox lip flip done with the NP, Kaitlin and am so happy with my…read moreentire experience! I was able to book a same day appointment and was seen right on time. The price is incredibly fair and they are a brilliant distinctions (now Alle) provider. They are following all COVID protocols to a T** Kaitlin was attentive in what I was looking to achieve, what I was nervous about and addressed everything and explained what she thought was best to achieve my goals. You can tell just by how she speaks that she is incredibly educated and experienced in what she does and also passionate about her clients. Added bonus, she was also just super nice and cool to talk to! The entire staff is trained by the well respected surgeon, Dr. Russo of Newton and you can tell he holds them to a high standard of excellent service. I know someone new injecting something into your face is scary but I would 11/10 recommend Kaitlin and Laser MD to anyone in the area.

Which I could give zero stars. Worst experience ever going…read moreto this place and now I have something on my body to always remind me of the terrible experience I had. My tattoo was ruined when I got laser hair removal here. When Rose went over my tattoo I told her it hurt a lot and she denied that she made a mistake and went over my tattoo. It burned soooo badly but Rose still acted as if nothing was wrong. Rose ended up calling me and leaving me a voicemail apologizing for going over my tattoo. But she never admitted to her mistake or said sorry to me in person. The next few weeks I continued to take pictures of my tattoo and sent them to the manager. My tattoo was ruined because the laser hair removal machine is not supposed to be used over tattoos. Management handled this incident terribly. They originally told me they would take care of the cost for fixing my tattoo. I saw a few tattoo artists and they said they won't tattoo over fresh burns. So I waited 2 years to finally get it fixed. I reached out to management again and they have been consistently ignoring me. To make my experience even worse, every time I had an appointment, I had a different person. This place is not organized at all and there was zero communication between each other. So each session they were using the exact same settings. So laser hair removal didn't even fucking work for me. All I got out of this place was a ruined tattoo. Do NOT go here for laser hair removal unless you want to waste a ton of money. I waited a long time to post this review- I wanted to write this as soon as the incident happened but I decided to give this company a chance to make things right with me. But they have been ignoring me for months now and refuse to pay me for the tattoo that I had to get fixed.