Rebecca was incredibly helpful in finding the exact item I came in for even though it wasn't on the…read moreshelf. We drove 40 minutes to get here and she saved the trip!

This is NOT a review of this particular store but a review of their website and mail order support…read more I figured I'd save myself a drive to this Canyon Country store and order my items from their website. This is the first time I've bought anything from Tractor Supply Co. (TSC). First of all, their website is INCREDIBLY SLOW in response. There's obviously a lot goop being loaded or their web server needs to be upgraded. Very surprising since TSC appears to be a big company. I ordered my items and was charged ~$10 for shipping which is fine. I was NOT given a choice in shipping services. I assume they were just going to mail it to me via USPS. It was to be shipped to a PO Box. The nice thing about my post office (PO) is they will accept deliveries from other shipping services. I've never had problems receiving shipments from other services like Amazon, FedEx, DHL, UPS, etc before. TSC shipped my order via a company called "Roadie" which I later found out was an offshoot of UPS. Again, I was not given a choice in how they were going to ship it. In a few days, I start getting these failed calls and short texts from various phone numbers, area codes are located in Georgia. I don't answer because I don't know these numbers. Finally, I get a series of texts with enough identifying information from this one number that I know it's about my TSC order. I text back to this number. No response. I call this number. It answers as disconnected! I call another Georgia number. It's also disconnected! There's a mail chute in my PO where services like FedEx, DHL, etc. can drop their deliveries. This is well known. It appears the people at Roadie are too inexperienced or lazy to ask about this. Roadie tried to deliver on Juneteenth which is a national holiday. Of course they failed to deliver it then. What were they thinking? This morning, I get a text saying my order was delivered. But the picture proof shows the package was put ON A PUBLIC TABLE at the PO. It was NOT dropped into the mail chute. This table can be accessed by anyone walking by at the PO! I doubt the package will still be there for me to pick up. I doubt whether Roadie informed the PO people the package is there, otherwise they would have told him to put it in the mail chute. I called TSC (877) 718-6750 to complain. I've been on hold all this time since I started writing this review. Going on 39 minutes now. That's another thing. It's impossible to reach a human on the phone! Needless to say, I will not be buying anything from TSC again.

Great. Clean had everything I needed and more helpful staff , very knowledgeable great serviceread more

I went to the store to buy a cable clamp. It's like a $.99 item I go there and buy the clamp. It's…read morea small little clamping device to clamp cable together, and it was 7.99 so I looked up online at Amazon and I could get the same clamps 24 pack for 14.99 why is tractor supply so overpriced ,because of this I will do my research and I'll never go to the store again to buy a simple item. Everything in that store I'm sure is way overpriced. I don't recommend going to the store because it's way overpriced buy it on Amazon. Wait for a day and get it , I'm surprised the store can stay in business because anybody in the right mind wouldn't go and buy a $.99 item for eight dollars it's a joke anyway that's my thought on it and I'll never go there again

I entered the store to purchase a tow ball hitch for my truck. Before taking the item outside, I…read morepolitely approached the register and asked the cashier if I could pay for it after checking whether it fit my truck in the parking lot directly in front of the store. The cashier agreed and told me, "Sure, you don't have to pay, just try it and if it doesn't fit bring it back in for the right size -- just don't steal it." I calmly responded, "I don't steal." She laughed and said, "No, not like that." However, as I was walking out the door, she loudly repeated again, "PLEASE DON'T STEAL!" At that point I turned around and told her not to do that because it was rude and humiliating to repeatedly accuse someone of stealing when I had done nothing wrong and had actually approached the register honestly to ask permission first. I looked around the store and did not hear her say anything remotely similar to any other customer during the time I was there. The experience was embarrassing, degrading, and honestly shocking. In this day and age, customers should not feel racially profiled or stereotyped while simply trying to make a purchase. I had never been inside a Tractor Supply before, and this interaction made me feel unwelcome and judged. Because I was in a rush and needed the hitch immediately to pick up a trailer, I returned inside and got into another line to complete the purchase. Another cashier asked how my day was going, and I responded honestly that it was not going well after being accused of stealing twice. He then informed me that he was the manager. I explained that employees should never speak to customers in that manner. Although he apologized, the response did not feel sincere because the behavior had already been ignored in the moment. I am requesting that this matter be taken seriously and that additional training be provided regarding racial profiling, professionalism, and respectful customer interactions. No customer should leave your store feeling belittled or publicly humiliated. I would appreciate a response regarding how this issue will be addressed. Then to top it off someone named Areanna sends me a message that I am a "liar" but has no picture on her profile so that I can see who is attempting to harass me. I was there with my daughter and that was exactly what happened so I advise the company to review the cameras and see who the liar really is. I don't accept online harassment of any kind so good try Areanna or whomever you are. I said what I said!

The dog wash area has definitely improved! The room no longer floods. It appears that someone is…read morechecking on the area often. The staff is always great here.

Customer service is great, but I do not recommend this store at all. Home Depot and Lowe's are just…read more15 minutes away. I'm sorry, but I'm not gonna be overpaying for stuff just because it's a family owned business. In this case, I had no choice, but it's not OK. Bigger businesses are not that far away. They're not like they're 30 minutes away or an hour away for them to be charging triple the price of what something might cost look how much this five dollar broom cost me.

Came in to buy baby chicks, the customer service front female somewhat friendly but found it rude…read morethat we were rushed to pick baby chicks all because another caucasian customer came in pushing her to go help her while she was trying to help us, but the comment of pushiness to choose quickly "because she had a line" the one customer at the store ,mind you there was other employees but this lady kept pushing this employee to help her and intetputing rudely everytime we had a question that the employee directed her attention to the second customer rather than us who were being attended first. Never have i had such an awful experience at a Van Dam Farms in Quartz Hill like the one that I had today.

Great selection of products that offer competitive pricing! It's my go to for horse care, products,…read moreand feed.

They always supply our needs for straw bales for the business I work for. We have needed them for…read morehay mazes and also snow sleds!

I love this family ran business! Not only great prices & awesome customer service, thier knowledge…read moreon animal husbandry is outstanding! Mariah & Danny went above & beyond to help me save my horse Sunny. The quality of their feed & hay has never disappointed me, in addition, if they don't carry a product they will do everything to order it for you.

From the owner: Animal Feed, & Supply Store.read more

I can only speak about my experience buying a single bale of hay. I use it to grow my mushroom…read moregarden. A young lady helped me when I reached the front. She was very friendly and professional, and helped me load the bale of hay into my vehicle with the forklift. Transaction went extremely smoothly and extremely pleasant. I also like the fact that they sell mushroom growing substrate materials there as well and looking forward to coming back to purchase those as well in the near future.

I stumbled upon this place because I had to look for a bulk amount of landscaping rocks. And then…read moreit just so happens that I have backyard chickens! The staff is very friendly. The location is basically a warehouse, with many different types of feed for livestock and poultry. They even had a cute resident rooster walking around in there. The men working there helped load heavy stuff into my trunk with a forklift. I would say the feed is of good value. Much cheaper than going to a big box store for pet food.

I've gotten my feed from this store for years. Always friendly faces and good pricing. My horses…read morewould give two thumbs up if they had thumbs!

I've been going here about 6 years now. Everyone is always willing to help. Deliveries are fast and…read moreefficient! The delivery drivers never have an issue leaving things where I want them. If they don't have a product I'm looking for they always try to see if they can get it in. I do a lot of price matching, they have cheaper prices than most places.

We buy all our pet needs from this location! We know almost…read moreall the employees on a first name basis. The service is always top notch always done with a smile. The staff is knowledgeable and helpful. They have an amazing selection for any pet you may have while offering great pricing. We bought our 3 of our chickens here and our cockatiel and any questions we may have we know we can always ask them.

Best prices. Best Service It's nice to be able to find your…read moreexact type of pet food like Evangers. I but mainly buy the cans and sometimes the dry

The first time I visited, they were a solid 4 1/2 stars. A little hard to spot and find -- I must…read morehave circled at least three times before seeing the tiny sign on the fence. But they had exactly what I needed, the prices were fair, and the service was quick, The second time back, I drove an hour in thick traffic to get there to be told that the Orchard hay she told me on the phone they had, they did not in fact have. In fact what she did was say that she had only one bag (I had wanted two) and when I pulled out my cash and said I'll take the one, she only then said it's Timothy hay. I pointed out that I had asked for Orchard and she simply said again that this was Timothy. Why did she have me drive an hour in traffic to get there - not to mention I was now going to have to drive another hour home plus find somewhere else to get the still-needed hay. And why go in the back to get the one bag if she knew it wasn't Orchard? From four stars to one in no time flat. Don't waste a customer's time and don't try to trick them into buying something else.

Good selection on your basic needs, also on chicks and birds. Prices are reasonable, worth the…read moretrip! Probably call if you're looking for something specific.... Would recommend!