When I heard there was a Tractor Supply in SoCal I was happy to find one in Santa Clarita. It's like Bass Pro Shops, Harbor Freight & a feed store had a baby. This place has clothes, boots, feed for any pet or farm animal, tools, truck supplies, garden equipment, irrigation supplies, tires, and Christmas! I bought bungee cords, twine and cute wrapping paper. It's a cool store but with not a lot of staff. read more

See all

This is NOT a review of this particular store but a review of their website and mail order support. I figured I'd save myself a drive to this Canyon Country store and order my items from their website. This is the first time I've bought anything from Tractor Supply Co. (TSC). First of all, their website is INCREDIBLY SLOW in response. There's obviously a lot goop being loaded or their web server needs to be upgraded. Very surprising since TSC appears to be a big company. I ordered my items and was charged ~$10 for shipping which is fine. I was NOT given a choice in shipping services. I assume they were just going to mail it to me via USPS. It was to be shipped to a PO Box. The nice thing about my post office (PO) is they will accept deliveries from other shipping services. I've never had problems receiving shipments from other services like Amazon, FedEx, DHL, UPS, etc before. TSC shipped my order via a company called "Roadie" which I later found out was an offshoot of UPS. Again, I was not given a choice in how they were going to ship it. In a few days, I start getting these failed calls and short texts from various phone numbers, area codes are located in Georgia. I don't answer because I don't know these numbers. Finally, I get a series of texts with enough identifying information from this one number that I know it's about my TSC order. I text back to this number. No response. I call this number. It answers as disconnected! I call another Georgia number. It's also disconnected! There's a mail chute in my PO where services like FedEx, DHL, etc. can drop their deliveries. This is well known. It appears the people at Roadie are too inexperienced or lazy to ask about this. Roadie tried to deliver on Juneteenth which is a national holiday. Of course they failed to deliver it then. What were they thinking? This morning, I get a text saying my order was delivered. But the picture proof shows the package was put ON A PUBLIC TABLE at the PO. It was NOT dropped into the mail chute. This table can be accessed by anyone walking by at the PO! I doubt the package will still be there for me to pick up. I doubt whether Roadie informed the PO people the package is there, otherwise they would have told him to put it in the mail chute. I called TSC (877) 718-6750 to complain. I've been on hold all this time since I started writing this review. Going on 39 minutes now. That's another thing. It's impossible to reach a human on the phone! Needless to say, I will not be buying anything from TSC again. read more

Tractor Supply - Roadie's picture of "proof" of delivery. Dropped on a very public table where anyone can pick it up. I circled the package in red. - Pet Stores Near Me - Canyon Country, California

I always thought this place was more for farm and ranch owners but they have a little bit of everything just In smaller portions. They have stuff for your home and yard, pets from dogs to horses. They have little baby chicks you can grab for your house. BBQ, tractors and so much more. I come in here for the dog food as it's always in stock and it's less lines in this store. Every employee I've encounter is helpful and friendly. Great service has value for your money! read more

Rebecca was incredibly helpful in finding the exact item I came in for even though it wasn't on the shelf. We drove 40 minutes to get here and she saved the trip! read more

I needed something called mosquito bits to combat my gnat infestation in my potted plants. Searched around to Find somewhere I could order and have delivered and I could only find high priced resellers Lo and behold - searching brought me to tractor supply website and they said it was on stock. I ordered on a Wednesday night for pickup - thinking it would be ready by the weekend. 10 minutes later - I get an email it's ready but it says I have until Friday to pick it up I looked at a map and battling traffic after work to this location would not be fun- and it was further out then I thought. If I could pick it up Saturday I could combine some Other errands in the area Phone was picked up promptly by Kim- explained my issue and she said no problem, explained what would happen so I can pickup on Saturday Pickup Saturday was smooth - got to meet the wonderful Kim in person! My plants are looking better. I didn't look around the store but it seems like they have lots of stuff, I will definitely be back when in the area or next time I need some dirt or other stuff read more

I don't usually write reviews, but this wasn't my first bad experience. The first time I went in, Gypsy was my cashier and told me very rudely that the dog wash wouldn't be open until Sunday due to renovations. I didn't say anything and just went on with my day because I don't like to complain. The second time, I came back specifically to wash my dog since it had been closed before. Gypsy was my cashier again. She told me the dog wash closed at 6:00 and kept emphasizing that we missed it by 16 minutes. She even took out her phone to show us the time, which felt like she was emphasizing it even more in a rude way. I completely understand that the dog wash closes at 6:00 and would have respected that, but the tone and the way it was said came across as unnecessary and unkind. I really like going to Tractor Supply to wash my dogs and prefer to spend my money there, but after experiencing this twice, it's made me reconsider. . read more

I stoped by this store on my way home from work at 5:40pm. We've been having the worst rains in years and I needed to pick up two pairs of rain boots and tractor parts. I would have easily spent over $150 today. When I walked in no one greated me or bothered telling me the store was closing at 6! At 6:05 I walked up to the register with my boots after spending a good amount of time trying to sort through the sizes and appropriate prices just to be told they are closed. I point out I don't see anywhere that was listed since store hours are on saying 8pm!!!! One of the employees who I walked by early when I entered the store points out on a little sheet of paper taped to the SLIDING DOOR that it's listed. THE SLIDING DOOR THAT RETRACTS WHEN I APPROACH!!! read more

Tractor Supply - The store hours - Pet Stores Near Me - Canyon Country, California

Love this store. Has a great wide selection. From wrapping paper to pet food. I find cute tops here too

The 3 stars is for corporate. Doing online orders is like pulling teeth. A couple of months ago there was an issue where I never got credited for an online order that expired. The people in the store couldn't trouble shoot for me, so they forwarded me to corporate. Even after talking with one of their customer reps, it took a week to get my credit back. I was almost tempted following that, to check all my past orders that may have been cancelled due to my not picking up in the proper time window. Then just tonight, I tried ordering a simple bale of afalfa/orchard grab and go. I was in Chrome, and it looked like everything was ok then all of a sudden when I checked my cart I got a flag that said: "Sorry but this item is unavailable." Huh?!!! So I called the store. And the employee who helped me actually saw that there were several in the store and by his own admission there were probably more on the cart outside. He apologized and said that corporate has issues in their IT department. Uh...YA THINK?!!! Just for a test, I tried to make the same order on Firefox. Miraculously I got as far as checking out with my item and thought i was home free. Then there was a red flag that came up which said: "Sorry but this order can't be processed right now." SMH. TS CORPORATE - GIT YOUR HORSE WASTE TOGETHER! read more

Store manager was meh. He literally chewed his cashier out in front of me. Leadership 101, don't do that to you people, pull them aside, praise in public, discipline in private. Cashier was only trying to make a sale. You showed your corporate thirst... saved 100% by walking out. read more

Awesome store had everything I needed great employees . Store leader Phil was great . His entire staff including Greg and Leslie were very helpful! read more

We have been going to this particular location of Tractor Supply since they opened up. We were excited to get one that's semi close, it's still a bit of a drive but we were happy nonetheless. That being said we will not be going back here or to any tractor supply location if things don't change. There is a manager there named Ched and he is so extremely rude to customers and employees!! He always has a bad attitude and acts like the customer is bothering him. My husband has experienced on several occasions his rude attitude and has let it go before because we know people have bad days. However it continues to happen and happens especially to anyone who isn't white... I can see other reviews from years past stating the same thing and Tractor Supply obviously doesn't care to address the issue. When we've mentioned it to employees they say he's always like that. So because he's a manager he can treat employees and customers like that? It's a shame that this is accepted as "customer service". If I could give zero stars I would. read more

3x failure for same day delivery. Ched and Carrie of no help. One excuse after another.

I have shopped here many times before, great selection and service. What really is awesome is I had left a matt from my jeep while loading my purchase and much to my delight they called me a day later amd said it was saved for me to pick up. What place does that this day amd age? I am definitely going to continue to support this store.. Amazing and honest staff... Highly recommend!!! read more

This place is located just off of Sierra highway up on the hill. I had came to this place to get some hardware to build some barn doors on my shed, but unfortunately they did not have everything in stocked. They took the time to look up everything I needed and let me know that the Tractor Supply in Palmdale had everything in stock and gave me the address so I made the drive out there. They also gave me the option that if I wanted to come back the following day they would go and get it for me, but I did not have much to do so off I went. The staff working there is very polite and professional and the store is very large in size plus they have a large storage area outside and plenty of parking. I highly recommend this place read more

Price, Products & delivery...all a seamless experience. The best chicken coop selection too.

Service here rates at a LOUD ZERO STARS!! Workers are so rude and not at all helpful. And forget about asking them to actually show you where something is. They couldn't have been more inconvenienced!! Disappointed that they treat their customers this way. I will drive further to get what I need to avoid this place. read more

I had come to love TS for it's small town feel, selection, decent value, and convenience... until today. When the app says you have 8 units of something in stock, available for pickup and delivery, then I expect that item to be available for purchase when I go to the store. Today, I needed a jug of kerosene. The app shows 8 units available. I drive to the store to hear a whole story about how they are changing out their seasonal selection (who cares?) and the item I need, while in stock, is "not available for sale" because their back room is too cluttered with stuff to retrieve my item. Poor job putting the customer first in this instance. Clearly, you don't think my time is valuable. I will think long and hard about returning to this store. read more

2nd day in a row I come for feed and shelves still empty yet inventory obviously available in the back! Customers don't have time to be coming in daily to see if you have decided to restock shelves we have jobs families and animals to attend to! Let's be efficient employees and properly run a business. read more

Tractor Supply - Empty shelves yet full inventory in back (2nd trip in a row) - Pet Stores Near Me - Canyon Country, California

See all

So disappointed with Jesus at the register!Came to pick up a bag of fertilizer which I had called about and it was put on hold by a very friendly young lady. Once in line to get it Jesus opened a new register and said next customer in line, that was us, when I said we were next he ignored us and took a different customer. Once he finished I asked if he could help us and he was very rude to us to the point my husband had to tell him not to talk to me like that! Won't be coming back to this store! read more

I love Tractor Supply but, sadly this being my local one, it's not the greatest. Although I enjoy browsing the aisles my main focus is usually the Equine Products. Throughout the last few months since I moved to SCV, I have seen their inventory of horse products dissipate. They rarely restock anything & have very little inventory on shelf. The Equine section is very sad, It's really disappointing. I'm not sure if they're trying to phase out their Equine section but communication of that would be better than just never having any stock. read more

As always, everything under the sun with nice people milling about. Got chicken feed and a nice tote bag.

I love going to this place.. there are lots to see! The crew is really polite and amazingly helpful. Thank you!

The store is brand new and looks great! It's right off of Sierra Hwy up a freshly paved driveway. Parking is adequate and it's not busy. Walking inside it's a farmers or country girls dream. There are many departments there such as: western apparel, equine supplies, dog and cat as well as bird seed and feeders. There is a great selection of hardware also. Nuts, bolts, picture hangers ext. They even have baby ducks and chickens! The lady talking with me about the birds was so knowledgeable and a pleasure to listen to. I think her name was Joelle? I could stay there all day and listen to them chirp. They only get them in for spring and fall. Really great place to shop for all your needs! read more

Tractor Supply - Pet Stores Near Me - Canyon Country, California

See all

Ched was so kinda and helpful ! Very professional and positive . My brother and I was greeted very well

Tractor Supply Co is the go-to destination for all your farm and ranch needs. Their vast selection of products and supplies are top quality and their customer service is outstanding. I have been shopping at Tractor Supply for years and have never been disappointed with their offerings. read more

I only come here to pick up horse bedding curbside. This location is never too busy and they're also the only location to respond to curbside pick up check-ins through the app. One con is I'm unable to get service once I drive up the hill. read more

The workers were very nice and helpful. If you have a farm, this is one of the stores you would go to. If you're an average city homeowner like me, then this store is just something to browse through. The parking is up a narrow paved road with some parking spaces up above. We went on a weekday morning, so it wasn't busy. They have an assortment of items in this store: clothing, garden supplies, seeds and bare root trees/bushes, hardware, electrical, horse and pet food/meds/toys, books, auto/truck/tractor parts, etc. etc. Live ducklings, hens, etc. You get the picture. It was a fun little shopping trip. read more

See all

Service is horrible and how can you call yourself tractor supply and not have PVC pipe cement in stock you should be embarrassed whoever's running the store read more

Came down here last Sunday to check out a safe that I wanted to purchase two days later when their Black Friday sale started. They didn't have one on the floor but the gentleman working the counter was nice enough to pull one out for me, I noticed a few scratches and a small dent but I figured id get another from the back. I asked the guy if this was the safe that would be on sale for Black Friday and he said no...that this was already on sale for 499.95... that the safe would NOT be on sale. Tuesday morning I tried to order online for curbside pickup and that wasn't available. I drove all the way to canyon country from Pasadena, I got there at 8:10 AM just 10 minutes after they opened and I go ask for the safe and I'm told they're sold out....I walked to the safes and saw the scratched one on the floor and inquired about that one. It took 10 minutes of the employees talking to the managers before I was given the okay to purchase it. I paid for it and told them I'd be back in a couple of hours to pick it up. I show up with my box truck and some friends, we pull into the back and notice that four safes had one guys name on it. I'm not doubting that some guy walked in before I did and cleared them out but either way it's annoying that they wouldn't limit him to 1-2 safes. In the end I got my safe although with a small dent/scratch. I was also very annoyed because I never received an email with my receipt which means they didn't use my reward card I'll never come back to this location read more

Amazing place. Will drive 1 hr to get dog food price is right . Thank you for being so great.

Everyone who works here is very nice and have items that I couldn't get at Home Depot or Lowe's. I recommend them:)

They have everything. And more. Great place to find new things and great deals! Check them out, on the hill above Sierra Highway.

This store has wonderful employees. The store manager Russell is so helpful with setting up our chicken coop. 5

Excellent customer service! We were greeted at the door immediately and then when we were rung up, a worker helped us carry some of the heavier chicken feed into our trunk. After we ordered some flakes for our chickens they made sure to ask which type we wanted (normal size or the smaller ones) and we got to choose. They also helped us load it into our car after we drove to the back of the store. Everyone was very friendly and helpful and the store had everything we needed for our chickens and dogs. We even got to see the new turkey chicks and ducklings for spring. read more

I was a lil Disappointed, Don't Get Me Wrong it has Everything But Prices Are Over inflated I bought a hose for my pressure washer. It was $137 plus tax. I went to Lowe's the next day and they have it for 94 but I'd still shop there cause I have stuff that other places don't read more

Very welcoming ,the employees here always try to help with the best of their knowledge. I'm greeted all the times by a employee when walking thru the doors .Also before you see something online ,it says they have in stock . Make sure to call beforehand, don't be like a lot of these entitled Karen's /kens . Love this Tractor Supply. read more

The staff is amazing. I made it home with the giant water tank on the back of the truck. Thank you for your kindness. I will be back to buy more stuff for my place since you all have everything and anything!!!! read more

Tractor Supply - Thank you for selling me a big water tank today! - Pet Stores Near Me - Canyon Country, California

Ordered some christmas lights via online and went to the store in Canyon Country, for the first time, to pick up. First impressions: greeted by staff as soon as we walked through the door. Very helpful, old school kind of service where they want to know you by name so they'll greet you by name on your next visit. And the store is just full of all kinds of things you'll need, including electrical, toys, pet and livestock supplies, tools and on. read more

Been shopping at TAC for many years, recently moved back to Ca and had the worst experience at this store. Went to pickup some vaccinations for my dogs and came across "Ched" for help. Not only was he rude but also made me feel very unwelcome. As I went to the register I spoke with "Lily" and asked her what was going on with Ched, she said that's just how he is. Very rude and racist staff. THIS IS THE TYPE OF PEOPLE THEY HIRE HERE TO WORK WITH PEOPLE.... Unacceptable. Will not return to this location. read more