The 3 stars is for corporate. Doing online orders is like pulling teeth. A couple of months ago there was an issue where I never got credited for an online order that expired. The people in the store couldn't trouble shoot for me, so they forwarded me to corporate. Even after talking with one of their customer reps, it took a week to get my credit back. I was almost tempted following that, to check all my past orders that may have been cancelled due to my not picking up in the proper time window. Then just tonight, I tried ordering a simple bale of afalfa/orchard grab and go. I was in Chrome, and it looked like everything was ok then all of a sudden when I checked my cart I got a flag that said: "Sorry but this item is unavailable." Huh?!!! So I called the store. And the employee who helped me actually saw that there were several in the store and by his own admission there were probably more on the cart outside. He apologized and said that corporate has issues in their IT department. Uh...YA THINK?!!! Just for a test, I tried to make the same order on Firefox. Miraculously I got as far as checking out with my item and thought i was home free. Then there was a red flag that came up which said: "Sorry but this order can't be processed right now." SMH. TS CORPORATE - GIT YOUR HORSE WASTE TOGETHER! read more

Store manager was meh. He literally chewed his cashier out in front of me. Leadership 101, don't do that to you people, pull them aside, praise in public, discipline in private. Cashier was only trying to make a sale. You showed your corporate thirst... saved 100% by walking out. read more

Awesome store had everything I needed great employees . Store leader Phil was great . His entire staff including Greg and Leslie were very helpful! read more

We have been going to this particular location of Tractor Supply since they opened up. We were excited to get one that's semi close, it's still a bit of a drive but we were happy nonetheless. That being said we will not be going back here or to any tractor supply location if things don't change. There is a manager there named Ched and he is so extremely rude to customers and employees!! He always has a bad attitude and acts like the customer is bothering him. My husband has experienced on several occasions his rude attitude and has let it go before because we know people have bad days. However it continues to happen and happens especially to anyone who isn't white... I can see other reviews from years past stating the same thing and Tractor Supply obviously doesn't care to address the issue. When we've mentioned it to employees they say he's always like that. So because he's a manager he can treat employees and customers like that? It's a shame that this is accepted as "customer service". If I could give zero stars I would. read more

3x failure for same day delivery. Ched and Carrie of no help. One excuse after another.

I have shopped here many times before, great selection and service. What really is awesome is I had left a matt from my jeep while loading my purchase and much to my delight they called me a day later amd said it was saved for me to pick up. What place does that this day amd age? I am definitely going to continue to support this store.. Amazing and honest staff... Highly recommend!!! read more

This place is located just off of Sierra highway up on the hill. I had came to this place to get some hardware to build some barn doors on my shed, but unfortunately they did not have everything in stocked. They took the time to look up everything I needed and let me know that the Tractor Supply in Palmdale had everything in stock and gave me the address so I made the drive out there. They also gave me the option that if I wanted to come back the following day they would go and get it for me, but I did not have much to do so off I went. The staff working there is very polite and professional and the store is very large in size plus they have a large storage area outside and plenty of parking. I highly recommend this place read more

Price, Products & delivery...all a seamless experience. The best chicken coop selection too.

Service here rates at a LOUD ZERO STARS!! Workers are so rude and not at all helpful. And forget about asking them to actually show you where something is. They couldn't have been more inconvenienced!! Disappointed that they treat their customers this way. I will drive further to get what I need to avoid this place. read more

I had come to love TS for it's small town feel, selection, decent value, and convenience... until today. When the app says you have 8 units of something in stock, available for pickup and delivery, then I expect that item to be available for purchase when I go to the store. Today, I needed a jug of kerosene. The app shows 8 units available. I drive to the store to hear a whole story about how they are changing out their seasonal selection (who cares?) and the item I need, while in stock, is "not available for sale" because their back room is too cluttered with stuff to retrieve my item. Poor job putting the customer first in this instance. Clearly, you don't think my time is valuable. I will think long and hard about returning to this store. read more

So disappointed with Jesus at the register!Came to pick up a bag of fertilizer which I had called about and it was put on hold by a very friendly young lady. Once in line to get it Jesus opened a new register and said next customer in line, that was us, when I said we were next he ignored us and took a different customer. Once he finished I asked if he could help us and he was very rude to us to the point my husband had to tell him not to talk to me like that! Won't be coming back to this store! read more

2nd day in a row I come for feed and shelves still empty yet inventory obviously available in the back! Customers don't have time to be coming in daily to see if you have decided to restock shelves we have jobs families and animals to attend to! Let's be efficient employees and properly run a business. read more

Tractor Supply - Empty shelves yet full inventory in back (2nd trip in a row) - Pet Stores Near Me - Canyon Country, California

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I love Tractor Supply but, sadly this being my local one, it's not the greatest. Although I enjoy browsing the aisles my main focus is usually the Equine Products. Throughout the last few months since I moved to SCV, I have seen their inventory of horse products dissipate. They rarely restock anything & have very little inventory on shelf. The Equine section is very sad, It's really disappointing. I'm not sure if they're trying to phase out their Equine section but communication of that would be better than just never having any stock. read more

As always, everything under the sun with nice people milling about. Got chicken feed and a nice tote bag.

I love going to this place.. there are lots to see! The crew is really polite and amazingly helpful. Thank you!

Ched was so kinda and helpful ! Very professional and positive . My brother and I was greeted very well

The store is brand new and looks great! It's right off of Sierra Hwy up a freshly paved driveway. Parking is adequate and it's not busy. Walking inside it's a farmers or country girls dream. There are many departments there such as: western apparel, equine supplies, dog and cat as well as bird seed and feeders. There is a great selection of hardware also. Nuts, bolts, picture hangers ext. They even have baby ducks and chickens! The lady talking with me about the birds was so knowledgeable and a pleasure to listen to. I think her name was Joelle? I could stay there all day and listen to them chirp. They only get them in for spring and fall. Really great place to shop for all your needs! read more

Tractor Supply - Pet Stores Near Me - Canyon Country, California

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Tractor Supply Co is the go-to destination for all your farm and ranch needs. Their vast selection of products and supplies are top quality and their customer service is outstanding. I have been shopping at Tractor Supply for years and have never been disappointed with their offerings. read more

I only come here to pick up horse bedding curbside. This location is never too busy and they're also the only location to respond to curbside pick up check-ins through the app. One con is I'm unable to get service once I drive up the hill. read more

Service is horrible and how can you call yourself tractor supply and not have PVC pipe cement in stock you should be embarrassed whoever's running the store read more

The workers were very nice and helpful. If you have a farm, this is one of the stores you would go to. If you're an average city homeowner like me, then this store is just something to browse through. The parking is up a narrow paved road with some parking spaces up above. We went on a weekday morning, so it wasn't busy. They have an assortment of items in this store: clothing, garden supplies, seeds and bare root trees/bushes, hardware, electrical, horse and pet food/meds/toys, books, auto/truck/tractor parts, etc. etc. Live ducklings, hens, etc. You get the picture. It was a fun little shopping trip. read more

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Came down here last Sunday to check out a safe that I wanted to purchase two days later when their Black Friday sale started. They didn't have one on the floor but the gentleman working the counter was nice enough to pull one out for me, I noticed a few scratches and a small dent but I figured id get another from the back. I asked the guy if this was the safe that would be on sale for Black Friday and he said no...that this was already on sale for 499.95... that the safe would NOT be on sale. Tuesday morning I tried to order online for curbside pickup and that wasn't available. I drove all the way to canyon country from Pasadena, I got there at 8:10 AM just 10 minutes after they opened and I go ask for the safe and I'm told they're sold out....I walked to the safes and saw the scratched one on the floor and inquired about that one. It took 10 minutes of the employees talking to the managers before I was given the okay to purchase it. I paid for it and told them I'd be back in a couple of hours to pick it up. I show up with my box truck and some friends, we pull into the back and notice that four safes had one guys name on it. I'm not doubting that some guy walked in before I did and cleared them out but either way it's annoying that they wouldn't limit him to 1-2 safes. In the end I got my safe although with a small dent/scratch. I was also very annoyed because I never received an email with my receipt which means they didn't use my reward card I'll never come back to this location read more

Amazing place. Will drive 1 hr to get dog food price is right . Thank you for being so great.

Everyone who works here is very nice and have items that I couldn't get at Home Depot or Lowe's. I recommend them:)

This store has wonderful employees. The store manager Russell is so helpful with setting up our chicken coop. 5

They have everything. And more. Great place to find new things and great deals! Check them out, on the hill above Sierra Highway.

Excellent customer service! We were greeted at the door immediately and then when we were rung up, a worker helped us carry some of the heavier chicken feed into our trunk. After we ordered some flakes for our chickens they made sure to ask which type we wanted (normal size or the smaller ones) and we got to choose. They also helped us load it into our car after we drove to the back of the store. Everyone was very friendly and helpful and the store had everything we needed for our chickens and dogs. We even got to see the new turkey chicks and ducklings for spring. read more

I was a lil Disappointed, Don't Get Me Wrong it has Everything But Prices Are Over inflated I bought a hose for my pressure washer. It was $137 plus tax. I went to Lowe's the next day and they have it for 94 but I'd still shop there cause I have stuff that other places don't read more

Very welcoming ,the employees here always try to help with the best of their knowledge. I'm greeted all the times by a employee when walking thru the doors .Also before you see something online ,it says they have in stock . Make sure to call beforehand, don't be like a lot of these entitled Karen's /kens . Love this Tractor Supply. read more

Ordered some christmas lights via online and went to the store in Canyon Country, for the first time, to pick up. First impressions: greeted by staff as soon as we walked through the door. Very helpful, old school kind of service where they want to know you by name so they'll greet you by name on your next visit. And the store is just full of all kinds of things you'll need, including electrical, toys, pet and livestock supplies, tools and on. read more

The staff is amazing. I made it home with the giant water tank on the back of the truck. Thank you for your kindness. I will be back to buy more stuff for my place since you all have everything and anything!!!! read more

Tractor Supply - Thank you for selling me a big water tank today! - Pet Stores Near Me - Canyon Country, California

Been shopping at TAC for many years, recently moved back to Ca and had the worst experience at this store. Went to pickup some vaccinations for my dogs and came across "Ched" for help. Not only was he rude but also made me feel very unwelcome. As I went to the register I spoke with "Lily" and asked her what was going on with Ched, she said that's just how he is. Very rude and racist staff. THIS IS THE TYPE OF PEOPLE THEY HIRE HERE TO WORK WITH PEOPLE.... Unacceptable. Will not return to this location. read more

We drove from Arcadia to Canyon Country over an hour to buy a dog kennel. The staff was amazing and so helpful. When we got home we thought we were missing a part. I called and spoke with the Manager Russell. He immediately offered to have the part delivered to us. We realized later we did have the part. I am so impressed with the customer service. It is a far drive but we would gladly drive back to make other purchases. Thank you so much for the great service! read more