Doron was exceptionally great with his service and very kind! The experience with this company was great. I recommend them. When I called for an appointment they were very helpful as well read more

Needed to have a couple of things done that we've been putting off. Called to schedule an appointment and got one the next day. Easy peasy! Doron came and looked at what we needed and gave me a quote. I said ok and he went to work. One of the things we had done was to put in 2 new knobs/dead bolt and they look great! He made us extra keys on the spot. He fixed the other problem with our door and we are very happy! He came at the time promised. Was friendly. Price was fair. We are happy customers :-) Thank you Doron and Thank you Meytal! :-) read more

American Lock & Key - Keys & Locksmiths Near Me - Tarzana, California

Key fob battery. They provided excellent customer service. They also provided excellent value in the service they rendered.

We had 3 new code locks installed and it was very easy to schedule an appointment. He arrived as scheduled, he was courteous, knowledgeable and professional. No up sales, fair price and good quality work. Fixed a few other locks and made 5 new keys. Overall a great experience. I would recommend them and we will use them again. read more

Doron came out to our home yesterday. He adjusted and repaired two door locks. He gave us great advice how to improve security. Soo knowledgeable, professional and helpful! read more

I love this company! We have used American Lock and Key for many years, and they are always extremely professional! Doron is one of the technicians who has helped us, and I cannot say enough about his knowledge, not to mention he is very kind, honest, and personable. Thank you! read more

service requested! quality of service! excellent value! Very pleased! is exactly what i asked for! read more

I purchased keys from a KeyMe kiosk at Ralph's that didn't work when I got home so I was very disappointed. I looked at Apple Maps and found American Lock and Key and drove over there to have keys made. When I arrived I was greeted by a friendly staff member named Rosa. Rosa made me a number of keys and they worked absolutely great. She knew what she was doing and she was so friendly and professional. I wanted to say that I was very impressed with this store. They have so many items for sale, such as keys, locks, keychains, safes etc. The location is easy to find on Ventura Blvd with easy parking. I would highly recommend this business. Thank you again Rosa! read more

Zero customer appreciation or service. We used them a year ago to replace a lock on our front door and were charged $289. A year later we are still having problems with the lock so I called for a follow up service call to adjust the door or lock so that it worked properly. We waited 2 hours for the service man to arrive and at 1hour and 45 minutes we got a call telling us that it would be $150 and unless we agreed to that no one would come out. We expected to pay for a service call $65 (now they want $75) but also thought that as a previous customer with the other services and safes we have purchased over the past 20 years they would have made the necessary adjustment on the lock they installed. I would not recommend this company! Our handyman came over and fixed the problem in less than 5 minutes. read more

I can't even say enough. Doron is amazing. Got me out of a total jam today. I am the maintenance Director of a four-story 112 unit building. He is literally the best. read more

I had the worst customer service experience here. I called to have my car key replaced. I was quoted for 2 different options. I arrived and Eddie the worker was there and he showed me a key from maybe 10 feet away. I saw it was a key that resembled my car key that had the alarm I said yes. Mind you, he just said from a far is this what you want. I then pay about 90+ dollars at the end when my key is done. Which I'm like ok this is fine I guess I just got a spare. The reason why I'm writing a bad review is not for the key which I must say I had trouble with and so I came back to see if they could fix the issue I eventually got another key made and Javi was great. Eddie was arguing with me saying that he gave me an option right in front of me as a customer was waking in as well. My husband was asking if we could pay the difference for a key with the alarm since they did make a new key and he said no. He said no. I said ok, I left it at that. I told him it's fine it's over, but I'm not sure why he started arguing with me saying his manager was there when he sold me the key. I told him it's fine, and he kept going! I truly hope the manager remembers that he was no where near me. But like I said it wasn't the key that was the issue the key was fixed it was the Horrible customer service that I encountered. I will not be returning to this place. read more

The best professional place to get keys made. Lock and key supplies galore are available. The only place to shop!

Needed to change my locks, called and got a quote, very professional over the phone with follow up texts before the technician arrived. Eddie arrived as scheduled, he was courteous, knowledgeable and professional. No up sales, paid what I was quoted. I won't hesitate to call them again for my future door lock needs. read more

Absolutely, without any doubt, this is the best locksmith shop I've ever used, and you could possibly want, in all of Los Angeles! For well over a decade, they have been my #1. Helping me with house keys, padlock keys, garage door remote controls, hide-a-key boxes, car fob remotes, etc, etc. Life is so much easier, when you just use the best! Duncan Bravo, Real Estate Agent 818-400-2003 read more

I was so pleased with the level of customer service I got. Eddy got me a key that I could not get made at other places ?? Or other places did not return call or set appointment. Service is over the top: Cant Say Enough Thank you. read more

Very fast and affordable. Helped me out when I got locked out of my car. Hopefully I won't get locked out again, but if I ever do at least I know who to call. read more

American Lock & Key - Keys & Locksmiths Near Me - Tarzana, California

Needed a new safe, when I got there, Abe and may took their time explaining each one to me which is appreciated considering I don't know much about them. It's been about three weeks since I bought it, no complaints it works great and it's the perfect size! read more

My family is always losing keys! Luckily I had this place right around the corner and they were available to make copies. I walked in and everyone was friendly and I didn't even have to wait! They were able to help me out and get me those copies immediately. Great service and overall a great business! Thank you American Lock & Key! read more

Quick and professional service. I recently moved into my new townhome. They came and put in the same lock in all of my doors and even custom fitted the right lock for my patio door on the spot. Highly recommend. read more

Great customer service, fast and efficient. Abe was very helpful and made the process smooth sailing. I recommended this place to a couple other friends after my great experience. read more

I agree with all the 5 star ratings, this shop and their people go above and beyond trying to help you out. Every one of them including the young lady behind the counter are experts. Phillip who replaced my deadbolts with push button deadbolts was incredible. He adjust jams, squared the doors , I couldnt believe his skill . The price was beyond fair. I highly recommend Amercian Lock and key , ask to have Phil work on your project you will be extremely happy with the job. read more

I went there today. The lady was so helpful and went above and beyond to help me with my remote. Highly recommend

I called American lock and key because I locked myself out of the house, Chanel helped me out over the phone and scheduled for a tech to come. Immediately he arrived so quick I was shocked that he got me in within minutes no damage at all not even a mark such reasonable pricing thank you so much. So thankful for Chanel, she was able to calm me down and provide me great service during this unfortunate experience I had. read more

I needed a new remote for my garage since mine broke and other places are pricey. American Lock And Key gave me a good price and a brand new remote. They were fast and it works. read more

I got locked out of my house and I remembered a friend telling me about American Lock and Key. They were my first call and made an unpleasant situation as smooth as possible! The women on the phone was so kind and provided excellent customer service. Before I knew it, the tech was at my door and had me into the house in minutes! I will definitely be using them for all of my lock and key needs! Great service, quick responses, excellent results! read more

I am all about trust and honesty. They snuck in extra $ on my bill for 'labor'. Felt very dishonest.

I needed a new lock and some keys made. Doron was the man who came and helped me..he spoke English and got the job done in a timely manner.

I called a few other companies to un lock my front door. Some didn't answer, and others barely spoke English!! Luckily, I found LA locksmith. They were fluent in English and very affordable! Arrived within minutes and got me in my house. They were professional an didn't try to sell me any other services! read more

I was locked out of my house and I needed a locksmith. I called LA Locksmith after reading the reviews on Yelp and I am glad I did. They showed up at my house in 30 minutes, and the price was very reasonable. They were nice, professional, and very friendly. I highly recommend them! read more

Needed the locks changed ASAP since we had a key go missing. Did a quick Yelp search and found LA Locksmiths. Pleased they got good reviews, so I called. They were available to come out within a couple hours. Arrived on time. Doron was nice and helpful. Service was quick and easy. The price was the only thing I wasn't prepared for... the quote over the phone seemed reasonable and then the actual invoice was nearly double that! Overall the service was super but I wasn't prepared for the price. But when you need the locks changed in a jiffy, perhaps you pay more for the quick and friendly service for a job well done. read more

Came to the store to duplicate a key for my Honda Pilot. Was told by the dealer that it's a special key with a chip and only they would be able to duplicate it, but wanted to charge over $200 for the key and programming. Stopped at the store and was told by the gentleman behind the counter that he can do it, and the price that he quoted was less then half of the dealer's price. I was a bit skeptical, but decided to give it a shot. 15 minutes later I got my brand new duplicated key. I am glad I found these guys. I recommend. read more

My sister was unable to open her front door this evening. It was 11:00pm. Since I used their services previously and was very happy with them, I phoned LA Locksmiths. A technician answered the phone & said he would be right over. He arrived a few minutes later & worked for two hours replacing the 35-year-old doorknob and also added a double deadbolt lock which had to be custom fitted to a double door. The installation required more skill than usual because both doors had play in them from numerous earthquakes and 35 years of wear & tear. After several adjustments, both doors were rock solid when the work was completed. The technician made sure both of us were able to use the locks on the doorknob and the deadbolt, before leaving at 1:00am. Do yourself a favor. Call LA Locksmiths. You'll be very glad you did! read more

As good as it gets! Great service! Due to new safety regulations we had to turn one of the rooms at the office into a "safe room", meaning that in case of emergency this room would be locked and it would be inaccessible from outside. We called several locksmiths to get an idea on how to go about it and to get some estimates. Nothing sounded reasonable. Then, luckily, I called Nir and the next day we had our "safe room" ready! He knew exactly what we needed. He came in on time, was super efficient, professional and friendly. We are very happy with Nir's service and will definitely use him again! read more

Arrived on time, locksmith did a great job putting in a new lock quickly and professionally. I have used the company many times before when I bought a safe from them which they installed, buying and getting keys cut etc. They have been in the neighborhood for over 20 years (aka American Lock and Key). Maybe not the cheapest but you get what you pay for. read more