Do not go here! I finally took my truck to another place thankfully. They let an oil leak go for…read moreover 2 years despite me telling them every time that I was having to add a quart. Recently had a tire rotation and they completely screwed something up. The truck was braking just fine until I had the work done. It has new brakes! They then tell me my back brakes aren't working and that I need a cleaning and adjustment. Ok fine. Even though I know it's BS it's a 60 dollar service that takes 30 min. So I bring it back in to have the service done and left the truck with them for well over 2 hours and went and killed time while they worked. I returned to find my truck sitting exactly where I parked it. Went inside to pay and the 2 guys inside looked at me like they had no clue what I was talking about. They open the door and yell into the shop to find the guy that "helped" me. Well obviously I wasn't important at all because he had completely forgotten about my truck. Don't look at all of the 5 star reviews that they basically force you to give after every service. Look at the ones like this that you will find over and over. This place is awful and they know it. I took the truck to another place and they verified everything I have stated. It is still up on the jacks right now being fixed from whatever express broke or disregarded.

Angel, was great! He answered all of my questions and gave me a review of my car and said…read moreeverything was good. I have been going to them for years now and they always do a great job and they are so kind.

Great work, good price, friendly service. Will use this location again! They fixed a problem that…read moresome other shop had caused. Be careful who you let work on your car!

I have a 24' Motorhome. I was traveling north in Alabama and had noticed my outside tire on my…read moredooley was constantly loosing air. I was suggested to go to Jim Whaley's. He had his employee Teasha to take care of my tire situation. Oh my goodness, she was awesome. She found a big screw in it after removing the tire, put a big plug in it and put it back on. She checked all 5 of my other tires to make sure they were all where they needed to be. I don't live in Dothan, Al however if any of you do I suggest you use Jim Whaley Tire service. They get you in and out with a smile.

PEOPLE BEWARE!! A simple oil change triggered the check engine light which it shouldn't have done,…read moreand the vehicle is damaged underneath! was nice, but the job was unprofessionally done. First time here for oil change. Oil changes do not trigger check engine lights. Took them forever to fix the check engine light. Was late picking up someone from work as a result. I Checked under the hood later on and notice 25% of the splash guard engine cover under the vehicle is damaged and missing. We already have some missing plastic clips from the cover, so it sags a little. For some unprofessional odd reason, they decide to cut off the sagging area without notifying me. All it needed was a couple of plastic clips. Also was not told by management of the hidden charge for disposing the oil. It's not the fee or so much the mistake of triggering the check engine light that bothered me. It's the simple fact that nobody told me ahead of time of the hidden charge and the damages to the vehicle bottom engine cover in cutting it off. Now we have to buy a whole bottom engine splash cover.

Excellent service! My wife's Equinox threw a Stabilitrak…read moreservice message, along with the ABS and TC lights. We made an appointment with Midas to have it diagnosed. Before the appointment the message cleared itself and the lights went out, but we took it there anyway to have them look for any history codes that might have caused it. I fully expected to pay a diagnostic fee. They checked it, and found an history error for the ABS pump (likely the case of the Stabilitrak error). But since it wasn't currently throwing an error, they suggested to take a wait-and-see approach. And to top it off, they didn't charge any diagnostic fee. You can bet that if it comes back, I'll be completely comfortable having Midas repair it. Or, if there are any other issues, Midas will be our shop of choice. It's nice having a company that you can trust. Thank you Midas!

my dodge was feeling sluggish and didn't want to go, so to Rick's Automotive i go. The guys at…read moreRick's kept looking until they found my problem. Water was found leaking inside the motor, they changed out the gaskets, etc. The price was reasonable. As always service with a smile. Back on the road, running smooth

Great service every time , Quality you can stand on, you don't have to worry about breaking the…read morebank. Value comparable.. . Don't sleep on Rick's Automotive

West Side Auto Care was amazing, and the service was unbeatable. My Equinox was making a racket…read moreunder the hood, and come to find out my AC compressor was going bad. I gave West Side Auto a call, and told them what was up. I dropped my car off this morning, and it was fixed and ready by this afternoon. I was so impressed!! I will definitely be using them in the future for any car issues.

I'll add my voice to all of the positive reviews of West Side Auto Care. I've had them work on two…read moredifferent vehicles, some was maintenance and some was repair. Their prices were fair, their quality of work was top-notch, and they had all of the work done on-time with no surprised. I'm extremely happy to have found a locally owned shop that I can take my vehicles to with confidence. There's an old saying-if you want something done right you have to do it yourself. That's not true with West Side Auto Care. If you want something done right, take it there and it will get done right.

This is the absolute worst place to buy a car from. They promise so much and don't do any of it and…read moreno one knows anything is this building. No department knows what is going on with the other one. The manager has been supposed to call me for 3 weeks and no one has called me back and every-time I call up here to talk to a manager he's never here. I am so done with this place. DO NOT BUY FROM TOYOTA OF DOTHAN!

I understand nobody likes to read long reviews, but I've got a lot to say about Toyota service, and…read moreit ain't good. Just got back from Toyota of Dothan after scheduling service at their earliest time slot-4:00 PM. I told the service lady that my truck, a 2023 Tacoma, continues its loud squeaking noise. Anyone who has been in my truck knows it's louder and squeakier than the Beverly Hillbillies truck. I had Dothan Toyota look at it months before and they told me "all trucks squeak, now be on your way." She asked if I was planning on leaving it, since it was too late to diagnose this issue. She then says you must have made your appointment on line. You should have called. I said nowhere does it say that on the website, and I explained in my problem description exactly why I was bringing it in. I said I'd be glad to leave it with you if you'll give me a loaner. I drive 60 miles there for an appointment and I want it looked at. Then she had to get the other lady who is the manager to explain that they don't have any loaners left, but I can rent a vehicle from them. Here's the issue with Toyota: , and probably all dealerships: they are your best friends when you are looking to buy, and I recently purchased 2 new Toyotas. The minute you buy those vehicles, if you are having a problem under warranty, you become the odd relative that nobody wants stopping by.Toyota service reps would rather be eaten by sharks than "give" out one of their precious rentals. It's apparently worth losing a customer over, because this is the second time this has happened to me at Toyota. I will say this for them though- they are very good at saying "sorry, we can't help you. You made a 120 mile round trip to get some help and we let the price of one of our rentals stand in the way of your happiness." I'm not sure how many times I'm going to let Toyota service slap me in the face, but I'm retired, and I've got plenty of time to tell everyone I come in contact with how my business doesn't mean much to Toyota. I bought the vehicles and now I'll have to fight them just to take responsibility for something as small but as aggravating as a squeak. UPDATE: The Service Manager "promptly" called at 4PM today and asked what it would take to make me happy. I told her "fix my squeaky truck." I mentioned I wasn't available to bring it until after the 18th and she acted a little disgruntled that I had reviewed her on 2 different platforms and wanted me to take them down now. I replied that I ONLY did 2 reviews, it could easily have been more, and they would stay up until my truck was fixed. From the sound of it, she wouldn't even commit to fixing my 2023 Tacoma. She then proceeded to claim she had done everything in her power. I told her she could have loaned me any vehicle on the lot and we could have avoided the whole ugly incident, but no, she said she couldn't budge, which is not true. I know from over 40 years of customer service experience that there is ALWAYS something you CAN do. You may not want to do it, policy may not dictate it, it may have never been done before, but there is ALWAYS something that can be done to make even the most difficult customer happy, or at least not as angry, and I am a pretty patient person, despite what Toyota may think. With all the balking I was hearing, I told her not to worry about it-I will find someone else to service my new Toyotas. I'm sure she's quite happy she won't have to deal with me again, but as I said before- I'm retired- I've got all the time in the world to tell everyone I know about the way they treat their customers at Toyota of Dothan. I'll probably never buy another Toyota, and yes, there are plenty more platforms for this review. And Toyota headquarters will be hearing about this as well.

Great people. Great prices. Go here for better service then chain stores. Saved at least 400.00.read more

Recently I went to 2606 Ross Clark Circle (Road Mart) . I have been using Road Mart for years and…read morethese morning is a good reason why I have always used them. When came in at 7:am they were very busy and I need some work done on a van I gut bought because my truck was destroyed by a tornado on the 10 of June 2025 . I really need this van fix and they worked me in when they really did not have room to. I am so thank for Tyler and the others that took care of my job. I will always use them.

All of my dealings with Techway - Dothan have been positive, dating back to 2015. Most recently, I…read morebrought my motorhome in to replace existing steel wheels with Alcoa's, replace the step motor, replace the shore power plug, new windshield wiper blades, and a few other issues. As expected, I received the highest quality service from Dustin and the wonderful folks at this location. And to boot, they came in under the quoted price and the result is magnificent. I appreciate the good care and quality of service that I receive each time I come in. Bravo!

I was having AC problems in my vehicle. Techway diagnosed it and I ended up instead of just buying…read morea compressor the whole AC system to get a warranty for 36,000 miles for three years. They were finished quicker than they said they would which was great however I've been having some issues AC That it's not cooling down like it's supposed to I took it back in. They checked it says they recharged it less than a week later have the same problem have not been back yet to see what the issue is. This will have to remain a completion of this story in the next few weeks.

Great service they help me get back on the road safely…read more.. It was helpful that they give you a 3% discount if you pay with cash. Happy travels!

Weve used SST for a number of years, they always do what they say and at a fair price…read more They always complete the repairs we requested and they don't try to do a hard sell for services you don't need. This keeps us coming back/