It seems like no one is ever working here because they always only have one window open with a…read more20-30 minute line going half the time. How a 3-4 person line takes that long is beyond me, but it's confusing because 5-6 people will be walking around the back seemingly doing jack laughing and having a grand old time. The one person who is in the window is usually slower than anything I've ever seen and decides that personal conversations with their coworkers are more important than efficiently getting people out the door. They also have bad attitudes and seem to hate their jobs. It's just obvious no one here cares. I've had better wait times during Covid when we had to line up outside of businesses.

For the first time, i walked in and there was no line! That rarely happens lol. It must've been my…read morelucky day. I was in and out in under 10 mins! The service was good and quick. No complaints for this trip.

This post office used to be good, then went bad, and now it's just terrible. They only have two…read morepeople on staff and there is always a long line out of the door no matter when I go. A few times the staff would be on their personal phone and not really paying attention. The wait is always excruciating and they never have AC or the heat on. They also have a lot more restrictions on what they do at this location, for example, they will only allow certain about packages to be scanned per a visit.

Five star customer service No wait…read more I almost don't want to recommend because I don't want anyone to find this place haha One of the best USPS locations I've been to in years

After moving, I had several complications with a package that was supposed to arrive at my new…read moreplace. Nay was very patient and helpful with me and I was able to secure my package as quick and as safely as possible.

Someone need to look at this location, few times already i got an ampty package from here, opened…read moreand taped back.. last locashion and to me it was delivered from here.. Anyone else have exparienced same problem??

Despite the fact that the lady in front of me had 101 questions the employee was courteous and…read moreperfect. Never been to such a nice post office but I'm a tourist so what do I know.

I come here only when I have to (pick up package or drop off packages). This post office had lost…read moremy package (with the pink pick-up package slip) before and I had to get the product resent from the company; when I arrive to pick it up, I got both packages at the same time. I came recently to buy some stamps (I had ordered some on their website for specialty cute stamp designs) but I wanted the $5 stamp for a SASE author swag promotion- I couldn't wait the 2 week for delivery. And since I was there, I decided to buy some more Forever stamp booklet to continue supporting our US post office. Turns out, they have limited stamp designs and didn't have the $5 stamp so, they had to count out $5 worth of postage using the forever stamps. I didn't want 10 stamps on my large envelope but had to deal with that.

I went right after opening and it is my best post office experience to date. Quick and they let me…read moreborrow a pen. I imagine going later than right at opening on an off-day is not recommended though.

Never seen this post office have a line shorter than an hour completely rude staff all they would…read moreneed to do is get some self service kiosk to solve the problem USPS do better

They are efficient:) Friendly and well stocked. Located in a…read morevery walkable neighborhood with shops and restaurants.

It seems this post office closes whenever it wants, on bad weathered days, while others are opened…read more Sometimes I would walk all the way over there and it would be closed due to some off beat lunch hours. For the most part, the workers seems decent and great to work with, BUT there is one older woman that works behind one of the 2 windows on the right when you walk in...She can be so NASTY, UNFRIENDLY and UNPROFESSIONAL very Disgusting at times. If she is going to be that way she shouldn't be working with the public.

This place is awful. Had an 11:15am appointment for a child passport renewal. Waiting since 11am,…read moreat 12 the teller decided it was her lunch break and left us standing there until 12:30 without any indication of timing.

Going to the post office in NYC in general is normally an anxiety-inducing, blood-pressure-raising…read moreexperience. On the two occasions i've come to this branch, however, i've been happily surprised by their good customer service, tidyness, and vigilance when it comes to enforcing social-distancing and mask-wearing. The clerks here are cordial and pretty efficient. There are usually 3 clerks working the windows (but i tend to go around midday). Of course you always have those nutcases who don't wear their masks properly, slow older folks, or annoying people who interrupt your time @ the window with their "quick" questions - but just make sure YOU take care of you! *Tip 1: Double-mask it (and face-shield if you're immuno-vulnerable); don't engage the crazy people; and don't be in a big hurry cuz all you'll do is stress yourself out. Both times i've had to stand in line, but was out of there within 15-35 minutes. *Tip 2: It's always a good idea to check usps.com BEFORE you go to the post office cuz you'll save yourself a LOT of time and headache if you're armed w/ information. Be smart (like me) and research beforehand so you don't get the dreaded "This is the wrong label - go fill out another one, and come back." Ain't nobody got time for that!!! So to recap: 1. Don't be a nutcase - wear a mask that covers your NOSE and MOUTH. 2. Arrive with a good attitude and INFORMED about what you need. 3. Don't be in a huge hurry - you never know if there will be lots of clerks cuz the way the post office is set up nowadays - you might hafta wait a lil bit. 4. Be kind to elders - they tend to need more time and care.

I am quite amazed when I see the sea of negative reviews/comments regarding this Post Office, but I…read morewant to share my amazing experience with the Bath Beach team and in particular the MVP Ruth who went above and beyond with my situation and deserves a promotion there (all the recognition at the very least). Everyone may have different experiences, but hopefully I can at least show that there are good people there. So to preface my story, I had a very expensive laptop being shipped priority mail express to a buyer in North Carolina. I was greeted by Ruth who took my package on the side of the queue (as it was a drop-off) and even went to the front of the line to have a question asked for me (bypassing another customer for a brief moment). Packaged dropped off, scanned, and everything was GUCCI... until a few hours later driving home, I check my emails and come across several emails from the merchant stating that there was an issue and that the purchase was not authorized by the buyer. A surge of emotion hit me, including disbelief, panic, and a good dose of "are you f---ing kidding me". The merchant advises me to go back to the Post Office and track that package down. With no hesitation, I drove back to the office and waved Ruth down and she immediately took me to the back with no questions asked. I told her my situation and she takes it with urgency; she checks to see if the package was still there... She looks at me with a concerned look on her face and I knew it was gone before she had said anything. But without even a pause, she walks over to another member of the team who had worked at the headquarters previously. Ruth had been so amazing and asked all the right people. Before I can even show any distraught or concern, she knew exactly what to do and that time was of the essence. We NEEDED to track that van down. Within a few moments and me writing my information down, I get the good news. The package was intercepted. The driver had found my package and it was just moments away from being sent to the sorting facility which most likely have meant that I was not going to see it. I have never felt so relieved to hear some random guy's name. So now, here at home as I'm typing this on a rainy New York day, I can relax a little bit easier all thanks to Ruth and her team. She has gone above and beyond all of my expectations to help me with my situation. I can't thank her enough. She's always had this amazing energy to her on a normal day and if any of you guys have any problems, she's the one to help you. I'm don't think this review can really express my gratitude enough but I know she had to pull some strings to save me from a $3000+ headache. For everything she's done. I am grateful. Her and her staff work hard and may get a lot of slack for other things, but they are great people.

Incompetent LAZY morons working here!! ms. tan is the worst of the worst, not only can you not…read moreunderstand her thick accent but her attitude SUCKS! I heard her getting nasty to an elderly man, shame on her, wasn't she taught to respect her elders?? The man was very nice and respectful to her, she had no right to get nasty towards him. Also I was here when they opened up in the morning and no one was at the front desk there was a line already forming we heard laughing in the back, the workers were walking by definitely made eye contact, we all said "hello, is anyone going to work here??" a young girl came out to look at her compact mirror & put lipgloss on, I said hi I just need to mail this and get stamps. this lazy bum says "I'm not on duty yet" I said "Oh really, yea that lazy attitude & lip gloss isn't going to help you, girl!" all I gotta say is no wonder, they're cutting federal employees, they need to start with THIS place! Reading the other reviews & even THEY mentioned "ms.tan", this b*tch is clearly on a power trip, she's obviously a loser who needs to feel important at the expense of others, no matter what age they are, "ms. tan" is despicable & NEEDS TO BE FIRED, ASAP!!

Every postal place is a nightmare but this location is the worst yet!…read more The workers are rude and don't know what they are doing or ever have any information as when you ask them a question they say they don't know and give you a number to call which no one ever answers it. If possible use UPS or FedEx. At least they have numbers that have someone available for you to talk to if need be.

Does the sight of other people make you sick? Do you hate having to be courteous or nice to others?…read moreCan you not be bothered to do a half asked job? Do you believe that mail is delivered as long as you throw it with in eyesight of the marked address? Do you yearn for a job with complete security despite how, lazy, incompetent or inefficient you are? If so then you should consider a fulfilling career at the US Postal Service. USPS trust us it can only get worse.

This location is severely understaffed. I've only seen one staff member at the window (all the…read moretimes I've visited) and lines are typically out the door. Also, they are too overwhelmed to follow on take away requests. My PO Box was supposed to be ready before my first visit but I've had to come back 4 times to follow-up on the request and I still don't have access. That being said, the lone staff member at the front of the house is always kind and friendly. She deserves a huge raise. I don't think I would as pleasant or even still be working there if I were her.

Whenever you go here there are at least eight people in line and one person behind the counter…read more Absolutely filthy, no sense of urgency, the drop off area is chaos. Total nightmare, God help you if this is your local post office.