Don't buy pillows from the wrong person here. The salesperson I got wasn't interested in helping…read more Although they don't specialize in pillows, he didn't explain anything about the ones they did have. When I saw some foam pillows that looked nice and seemed soft, he said they were the ones he used. However, they didn't prove right for me at all, and they were unreturnable. Another salesman sold me a mattress which turned out to be just right. He took the time to explain a lot and be helpful. But I still need to find the right pillow. My post name says Taos, but I leave in Wheaton.

Returned a mattress that was over 4 years old with prior approval thru their portal. Cory was my…read moresales person and was the best of the best. I know mattress places sometimes get a bad rap, but not here. I think with his help, our new mattress is a winner. I highly recommend this location and Cory.

Our cat peed all over our 16 year old mattress, so it was high time to get a new one!…read more Angela did an awesome job from start to finish, helping us pick out the perfect mattress for our needs. She was so kind and personable, and knowledgeable about all of the beds. She helped us save money on a cooling Columbia pillow that I added to our order, and even got our bed delivered to us the next day since we were in dire need of a bed! The 4th of July sale was going on, so we got $200 off of our mattress price, and they gave us a free rising base so we can sit up in bed and watch TV! (I think she said it normally cost $599 for the base, but they were giving them out for free with all bed purchases). My son now wants a new twin mattress because apparently he's getting a backache from the dip in his bed (he's 19...., but okay...) ;) I'll be browsing Mattress Firm's twin mattresses today to see if we can find him one there since we had such a good experience.

Denise and Mohammed were so helpful, they took all my needs into consideration to help me find the…read morebest mattress in my price range instead of just trying to sell me the most expensive mattress. Being able to try out each mattress makes a world of a difference and they helped me find the best deal.

We only came to browse around since we've never been here before. The store is big with a good…read moreamount of selection for mattresses, bed sets, couches, recliners, etc. I can't say too much since we didn't make a purchase.

The Dump is a huge store with a mix of older, outdated furniture and some designer pieces. The…read moreprices felt high, especially for items that have clearly been sat on many times. I even saw kids rolling around on the couches and mattresses, which didn't help. Customer service was good. We were greeted and helped right away when we walked in. But for the prices, you might be better off going to Darwin Furniture or Ashley if you're looking for more modern pieces that haven't had as much wear. It's definitely a dump.

penny mustard's furniture's purchase was good, salesperson was helpful and knowledgeable ended up…read morepurchasing around 22k worth of furniture but at the final part of the purchase we also got a montage (mfs)premium complete protection plan for the amount of almost $900, what a complete waste of money we have had a couple of issues with the furniture; first it was a switch that failed for the recliners,took several months for them to figure out how to get the right switch but penny mustard themselves had to take the switch out of a showroom recliner after we had to contact (bbb).now as we are nearing the end of coverage all the backs of the couches have become wobbly and almost unsafe.we filled out all the forms necessary andtook multiple pictures to verify the issues-24 hours later we received a email from montage (mfs) that the issues are considered normal wear and tear??what a total rip-off of customer satisfaction!!!!! word of caution do not buy an extended warranty-it covers nothing!! a lot of wasted money! penny mustard has lost a good customer-

I love Penny Mustard. You get what you pay for ! I love my…read moreFuniture and customer service is also great.

Tammy, We wouldn't…read morebe reaching out to American mattress if we didn't have issue with this bed. These pictures can't accurately tell you how much the difference is and it is more than inch. I have flipped this mattress around frequently from the day I purchased it. One of the reason I purchased this mattress was because of ten year warranty. How can you go off of a picture to determine if it can be replaced?!? Clearly, if my back is having issue an I have been sleeping only on this mattress the mattress has a big dent that means the mattress needs to be exchange. I expect better costumer service from American Mattress. Not only have you not sent anyone to see how bad this mattress has gotten but presume it's only less than one inch when it is more. I will be writing horrible review and reporting how you Tammy have dismissed our request and had us retake the same pictures over again and not addressed our issues nor send anyone to look at our mattress. We will never purchase again from American mattress and will make it publicized on social media regarding how bad American mattress and their costumer service has been. - Unsatisfied customer

We were in desperate need of a mattress Ron was so helpful & patient! He had a everything we needed…read moredelivered the next day by 3! Thank you so much!!!

Have been completely obsessed with this place for years. I probably shouldn't tell the yelp world…read moremy secret. Ha. I always find awesome pieces here- large and small and always great quality! If you're looking for something special or to furnish a rental Property quickly and easily this is the spot. I bought a brutalist armoire cabinet here for $400? and Its valued at $1000+ beautiful solid wood piece. This is a great spot to stop in and walk around- you never know what you will find!!

If you're looking for resale furniture in the Chicago area, it's almost essential you visit…read moreJubilee, both their Carol Stream and Lombard locations. They have the largest selection by far, and most of what they accept is in good condition. There's always something interesting in their collection, which at any time has handmade, vintage, collectible, and other unique items alongside more conventional ones. The more desirable vintage and antique items won't be cheap, but they'll be cheaper than at a curated vintage or antique furniture shop. Jubilee isn't a thrift store, and in some cases their prices can be a bit high. Everything is final sale, so there's an element of "buyer beware," like most resale shops. They put the brand name on the price tag if it's a selling point, but not so much for cheaper brands. Once I purchased an item here, and when I got home I found the label and saw it was made in China by a low-end furniture company. I never would have paid as much had I known, so I felt a bit duped. However I still wound up going back as I never found as much furniture I liked anywhere else. And for what it's worth, the item has held up. Most of their service is provided by volunteers, who are nice, but some are more knowledgeable than others. To sum up, it's not perfect, but in a retail landscape where most new furniture is either flimsy "manufactured wood" or ultra-expensive high end brands, Jubilee helps fill an important gap for affordable quality furniture.

We purchased an adjustable Aireloom mattress that cost $6,000. The delivery people put the bed…read moretogether, took our old one, and left. Fine, but they didn't consult with us on the height, and adjusted the bed too high for my wife to comfortably handle. I called the store and they said they would not come out to re-adjust the bed. 'It's not our policy.' What? We're elderly, we paid 6K for a mattress, and it's 'not your policy' to ensure a customer's satisfaction? I would have 2nd thoughts about buying anything, especially an expensive adjustable mattress, at Steinhafels.

If I could give ZERO stars I would!!…read more DONT EVER BUY FURNITURE FROM HERE!! The customer service is horrible!! We purchased a recliner sectional about a year ago and need parts replaced. The Velcro on the back of the sofa meant for hiding the wire connections and keeping them protected is defective and doesn't stay intact. This led to electrical components no longer working and making the couch completely useless. Now we cannot recline any of the pieces. We purchased the "VIP protection plan" when we bought the couch. We were told by our sales person, Fikrat, that if anything is defective or breaks they will replace it with a new piece. We were also told that it will cover any type of defects or pet damage. Well that was a lie!! We filed a back at the beginning of September and it was immediately denied!! After fighting back and forth with customer service and servepro (the insurance company) we got them to agree and send one of their "certified technicians" out so they could evaluate. We were then ignored for awhile, no communication whatsoever about parts having to be ordered. When we called to follow up, we were told the parts had been ordered and they would let us know the ETA. Well they never did and we had to reach out again multiple times. I was told multiple times though multiple phone calls that they would get back in contact with me to update me and never once did they. We just kept being told, "the parts were ordered. We will call you back in a day or so to let you know the ETA" and then we would never receive a call back. Turns out the parts were never ordered until 10/31 (almost 2 months after the claim was filed) due to "confusion as to which parts needed to be ordered." However, was assured it was a "certified technician" that evaluated the couch so why such the confusion on what was needed to be ordered?! Their "VIP warranty experience is trash" now I'm being told that the parts to repair the sofa will not arrive to me until March of 2026!! Then I have to schedule an appointment for them to send someone out to repair it. So we're going to be going on probably 7+ months without having a working couch!! I've called servepro and Steinhafels customer service multiple times. The girl I spoke with yesterday was extremely rude and refused to let me speak with a manager!! The sales guy, Fikrat, completely ignores our attempts to reach out for assistance (he has read notifications on his texts and they are read and blatantly ignored). Do yourself a favor and save yourself from the headache, hassle and regret and go somewhere else. We paid over $6,000 for this sofa that was defective basically to begin with because of the Velcro issue!!

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!