I'm honestly impressed. I booked my appointment relatively fast for the next week. They gave me a 3…read morehour window of 10am-1pm. They called to say they were heading to my house and were here by 11am and out by 11:30am. Crazy how fast it took. Granted we have carpet in only the upstairs 3 bedrooms, hallway and staircase. The guys were nice and I honestly don't remember the carpet cleaner smelling as good this time as the last time we got it done (from another company). Plus, I also think the last company we used didn't get some major stains out, and these guys did... Which is most important, if you ask me! The reason I'm not giving 5 stars is because I wish the price would have been a little clearer. I know it can't be a science not knowing exact measurements, but I told the woman I had an entire carpeted upstairs with three rooms and a staircase she quoted about $180. It ended up being $207 with a hallway and an extra step on our staircase not being included in the quote, plus tax! Potentially on me that I assumed the hallway would be included, but bummer that it cost a bit more than I originally thought. Overall good experience and I'd book them again!

Great variety of carpet. Loved the great leakproof padding. The installers were so professional and…read morefriendly. I m so glad I chose Russmur. My install happened 2 weeks from order. Loved that.

Still great to use! They were on time, quick and did a thorough job. While I don't believe they are…read morethe cheapest, I appreciate a good job. The total price for 3 bedrooms, stairways and an attic was $245.

Locally owned business. We have dealt with them for a number of years and have always had good…read moreresults! When they come into our house to clean our carpets they are very careful and always do a good job. We take our rugs to them and have been very satisfied with everything that they do in house.

Original Review: Ryan, the technician, did a great job…read morereplacing my water heater on August 8, 2025. The one star is for being charged twice, once for $1156.56 at 1:15pm and then for $1099 at 2:13pm on August 8th for a water heater that was supposed to cost $1099, and for being gaslit by two people after calling twice to report the double-charge and sending a photo of a screenshot of my bank transactions clearly showing that I was charged twice. On August 8, 2025, at 10:35 am, a technician from Greater Pittsburgh Plumbing was dispatched to my home for a leaking water heater and suspicion of leaking pipes due to some water damage to ceiling tiles in my basement. I paid the dispatch fee of $59.00 from my checking account using my debit card on July 18, 2025. Thankfully, the water damage was old, so I only needed a replacement water heater. I agreed to have my water heater replaced for the price of $1099. The water heater was replaced, and Greater Pittsburgh Plumbing charged my debit card for $1156.56 at 1:15 pm, which was the time that the job was complete. I thought the total may have included the dispatch fee (I forgot I paid this in July) or tax, so I wasn't alarmed that the charge was $56.56 over the $1099 price I was quoted. Then, my card was charged again for $1099 at 2:13 pm for one gas water heater that was supposed to cost $1099. Because both are pending transactions, I was directed by my bank to contact the vendor. When I called, I was gaslit by two different people, who told me I must be mistaken because they don't have the capability to double-charge, blamed my bank, and suggested I dispute the transaction as my only recourse. I called Greater Pittsburgh Plumbing at 2:36 pm, as soon as I saw that I was charged $1099 as a second charge, and spoke to Madison, explaining that I had been charged twice for the water. Madison proceeded to gaslight me, stating that the company can't double-charge and requested I email a picture of my pending transactions. I emailed a picture of my pending transactions, as requested (see photo). Hailey, who answered the second time I called, confirmed that she received and could view the picture, but still proceeded to tell me that Greater Pittsburgh Plumbing cannot double-charge me. She then blamed my bank and told me I could dispute the transaction. I informed Hailey that the transaction information was identical for both charges. I filed a complaint with the Better Business Bureau. I will update my review if the BBB complaint is addressed by Greater Pittsburgh Plumbing. Update 8.15.2025: Greater Pittsburgh Plumbing addressed my BBB complaint and refunded the additional $1156.56 charge on August 13th. I am thankful that they addressed this mistake promptly.

We previously used GPP for a simple sink repair. This time, we used them for two toilet…read moreinstallations and a bidet attachment install. The techs were very nice, especially the younger apprentice who came and made our dog much more reassured, as he sometimes gets nervous and barks incessantly when strangers are in our home. What we didn't like was the fact that we were automatically entered into their $97/year "savings" program. When we questioned why our receipt didn't reflect the alleged discount, we were told that firstly, our tech entered us into the savings program to save $300. We asked why the total didn't reflect that and were told that the discount was taken out on the receipt, yet they don't show you what it is. If that is true, two toilet installs, a valve replacement and bidet attachment install was nearly $2,000. It also took 5 days to receive the said receipt. Overall, we'll be looking for another, more affordable plumber.

Great guy to work with. We needed our well water tested prior to selling. Had our results on time…read moreas promised! Thanks!

we bought a retractable awning a couple years ago from Awnings by Paul and have been quite pleased…read more Last Monday it was quite hot so we had the awning out as we were potting some plants on and off the deck and was staying cool under it when a strong gust of wind came and tore a part of the awning away from the home and was hanging. I immediately called Derek,send him pictures and even though they are crazy busy he sent James and John out at end of day to at least get the awning retracted and then took it down and laid it on the deck. Then, by the end of Friday Derek had James & John come out and re-install it in time for our holiday weekend. Kudos to Derek,James & John for the quick turnaround in the repair of our awning. This is why they are called Awnings by Paul Sales and SERVICE Vince Panucci

Don't hesitate to call Paul! My whole Family has awnings by…read moreMount Lebanon on all our houses and I will never go back there again. They flat out refused to make a repair and demanded I need a whole new awning because one of the arms broke. So I found awnings by Paul. They were out within a couple days, excellent communication in the meantime and had it fixed in 10 minutes. Will be calling them when I do need a new awning! Wonderful company with people that care

Bee Control offers services such as preventing, removing, and exterminating bees, hornets, wasps,…read moreand yellow jackets. I noticed that I had yellow jackets flying in and out of a hole in an exterior wall of my house. Last year, one of my neighbor's had mentioned Bee Control, so I looked up this company on Yelp and Google. I called the business's phone number, and the owner Steve told me a rough price and his available appointments. A few days later, an employee arrived at my house on time. He spoke very courteously to me. He looked at both the exterior and interior of my house. He drilled holes in an interior room so he could apply a product to kill the yellow jackets, and he applied a residual chemical to the exterior wall. He also noticed and removed an old hornets' nest from above my front door. The service lasted about one hour, and the total cost was a few hundred dollars, which I paid with a check. The employee told me that the yellow jackets' eggs will hatch over the next several days, but the colony should die within 21 days. If I still see yellow jackets flying around after 21 days, then I should call Bee Control to return for another treatment. Update: Over 21 days have passed, and I no longer see yellow jackets.

They were very thorough and they took time to explain the habits of bees so we understood what they…read morewere doing and why. Their work is guaranteed and I plan to buy their annual package for abatement.... Definitely affordable.

Great service! The tech was very informative and explained exactly what he would be spraying to…read moredeter the paper wasps. I will definitely be a repeat customer.

I'm having squirrel issues at my house. Someone came and did an assessment. I wanted a company that…read morecould plug up holes and remove the squirrels. Complete pest only could set "traps" but that doesn't solve the problem with the squirrels returning. The guy who came was nice and timely.

Adam from Witt Pest Management is a man true to his word. I had moved on to a different service,…read moreand considered this matter closed. He had no real incentive to make things right with me. But, without getting into too many specifics, he sent me a card a few weeks ago with a thoughtful message, his card, and a little something for my time. It's rare for a business to own up to its mistakes, it's even rarer for them to back it up as well. Gonna hold on to his card. The next time I need pest service, I will not hesitate to give Witt another chance.

8 minutes ago NEW I…read moreuse the service for an entire year... There is no clear communication among the employees... During that year I was sold of service that was supposed to cover certain insects according to one person but then according to another it isn't. I had mice and I was told various things from various employees who tried various methods it took six months for them to even find where they were coming in when one guy came in and found it in five minutes... There's no proper training there is no good communication this is definitely a mill of a company that works at high volume for profit and does not care about your personal issues or problems. When I reach out to them are getting back in just three months after service stops after one of the employees told me the holes they were using inside the house were permanent fix which they were not and I have since verified even the company says they were not but because they don't train their employees the customer suffers by being told misinformation every corner of the way. More alarmingly they used chemicals that were not pet safe when one person said their pet the manager came and said no they should've never used that... Additionally, they hung flypaper to get rid of the flies caused by the dead mice that they weren't finding and subsequently attracted more flies I didn't know that this was a problem so one of the managers came out. It shouldn't take one of the managers coming out six or seven months into your treatment to finally get the ball rolling correctly. When I reach out to them with all these issues all I wanted was them to have a supervisor or manager get back to me regarding my service to ensure that if I hired this company again That this job would be done right and I would not have issues and to receive clarity because of all the misinformation I received from the employees and they were not even willing to do that without charging before I restarted service. I would avoid them altogether and I hope this cost more money than it would've cost them just to send someone out to make me feel comfortable hiring and get. Well guess what I'm not hiring them again they couldn't even be bothered to call me back and the representative I spoke to had a real attitude problem And forget to even listen to the customer. Avoid avoid avoid avoid!