Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

I found Carlos Martinez on the TSAHC website as I am trying to buy my first home. He was very nice…read moreat first and he told me to submit the application and that my credit wouldn't be ran until we went over the application together. I said ok. I submitted the application and I haven't received a call nor a text. I got a notification from the credit bureau that my credit was ran. I reached out asking why he had ran my credit if he stated he wouldn't run it without going over the application. His response was "My apologies, either way I am unable to retrieve any of your credit scores and reports as you have a credit freeze and identity theft on your credit." I asked him what should I do and I told him I could send him myself my credit reports. Ever since then pure crickets. Haven't heard anything from him. How unprofessional. If he didn't want to work with me anymore, he could've just simply told me that versus just ignoring me. I understand everyone has life and they're busy, but there's no reason why you should ignore a potential client Who's trying to work with him. I definitely would NOT recommend him

Fortunate to know Nick and the team! Customer service is unmatched! Would absolutely recommend them…read moreto any and every one! I was talked through everything I had questions about, and have gained a lot of knowledge in working with Nick.

I joined RBFCU about a month ago. Checks and debit card both arrived quickly…read more So far, no complaints. Everyone I've dealt with has been great to deal with, both over the phone and in person at this branch (and I'm usually at the branch a couple of times a week). Online banking is great, and worlds ahead of my last CU. This is, however, a credit union that you can't join simply by living in their service area (at least in DFW) - you either have to be military, ex-military, or a member of (a very long list of) certain groups. In my case, I was able to join RBFCU by joining one of those groups. If you go into a branch, or call member services, they should be able to tell you how you may qualify for membership.

Utilized this bank for auto refinance in the past. It was fast simple and great…read more Came back for a new car refinance once rates improved recently. Fast approval online. Since then I have spent literally HOURS on hold on the phone trying to finish this process. Multiple calls required, each time having to sit on hold For an hour when the recording says up to 5 minutes. Finally got it done after 45 days (which shouldn't have taken longer than a couple weeks) and I cannot get my original bank paid. 3 weeks later and check still not received by Chase. Sitting on hold, AGAIN, for an hour to likely get no resolve. I suppose I will add to this shortly when my problem isn't solved and I'm told to call back and sit on hold again for an hour in another few days. This is ridiculous

I used the NFCU in Alexandria, VA. Now, I'm in Texas and thrilled to know they're is a location…read morerelatively nearby!

I visited this location today to question why a mobile deposited check written to me from another…read morecredit union had a 7 day hold on it. I worked with customer representative Ashley and she was as helpful as she could be. She referred me to branch manager Chris. I had called the toll free line several times trying to resolve issue, thus my case was well documented. When Chris attempted to help me, I became very frustrated that he did not care what a member was experiencing but what was documented. As I tried to explain the situation, Chris resulted to the same tactic I received from the toll free number, my check was on hold for security purposes (but I showed proof check had cleared). The other institution had a hold on it (but you had already made partial funds available). I was told that I had never done a mobile deposit to NFCU (I produced check that was mobile deposited and proof from other institution NFCU had indeed processed check). Told I should I reach out to my previous financial institution to get proof the check had cleared, I became really angry because as a member I should not have to gather proof, when NFCU was holding the bulk of my deposit. After Chris contacted the other institution and confirmed check had cleared, he then preceded to release the funds to my savings account, be mindful, I had a balance 3-4 times the amount of the check I was originally trying to deposit. Frustrated because it was my money, I left the institution without further words, only to be met upon exit from Chris, with a very sarcastic "you are welcome." I am welcome? It's my money and I was simply trying to get it released for the deposit. The frustrating, conflicting answers (from toll free number), and time to visit a branch location didn't warrant a thank you. When you are servicing a member, you should always be attentive, helpful, and open to their needs. While this institution and location is very convenient to my home, but being a disabled veteran, I will continue to evaluate my standing as a "member" to determine if this is indeed the credit union for my financial needs. And if anybody in this institution tries to say I was argumentative, rude, or disrespectful, on the phone calls, release the audio or the video at this location as evidence to support your claim.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

Richard and his team behind him worked with me and my wife greatly appreciated. He took he's time…read moreout to answer any and all questions me or wife had. He is a wonderful person who kept the communication going everyday no matter what it was. I would definitely recommend him and his services to my family or friends who need someone that will always have their back when it comes down to getting a loan and staying with them even if they think they have all or any questions that need answers. Thank you again Richard.

I just went through the process of buying my first home. Richard and Jan at Interlinc made the…read moreprocess so much less painful than it could've been. We came across quite a few hiccups but they were so great about answering my emails within an hour and keeping me up to date on everything. I didn't usually have to ask for updates, they just offered them constantly. We are finally scheduled to close day after tomorrow and Jan has been amazing about answering all of my questions and talking me through each document line by line. Buying a home is scary! But they make it so much easier. I had initially chosen to go with Bank of America because I've always banked with them but very early in the process I noticed that they have millions of clients, I am just another one in the masses. With Interlinc, I always felt like they knew exactly what was going on with my loan when I called or emailed. They didn't seem to have to go through 18,000 files to find mine. When we came across an obstacle they offered options instead of roadblocks. They really were great and I would recommend them 110%!

Great small bank, fantastic service, friendly, good rates on loans, 10 times better than Chase !!read more

Totally shocked after several discussions that rather than suggest other areas or companies for…read moreseeking a refinance loan to save our home of 31 years we were told to basically go to a "loan shark" for securing monies. What an awful thing for a Senior Loan Officer to suggest at a bank. I would NEVER deal with such individuals again.

They are exceptional in mortgage knowledge, including complex incomes!! I highly recommend them and…read morewill use them on my next mortgage!!

From the owner: Luxury Homes, First Time Home Buyers, consulting, loan officer, best lender, best lender near me,…read morebest local lender, best real estate broker, best broker near me, top lenders in my area, top broker in my area, finding a real estate lender, finding a real estate broker, residential, loan calculator, mortgage calculator, loans, mortgage rates, home loan, home loans, interest rates, home evaluation, fha loan.

I want to express my gratitude for Chad's remarkable professionalism during my home-buying process…read more He was honest and transparent throughout the entire process, which made a huge difference. I was a first-time buyer, and Chad's dedication and commitment to his work made the experience stress-free and seamless. Before working with Chad, I had no idea that my previous lender was charging me from both the front-end and the back-end. Chad was transparent and took on his fiduciary responsibilities as my lender very seriously. If you're looking for someone who is down-to-earth and family-oriented, Chad is your guy! Thank you, Chad, for being such a reliable part of my home-buying process!

Sarah Miller was terrific. I couldn't be happier with how things went. She was there to answer all…read moreof my questions and made buying a home so easy.

I recently purchased a home and Melissa was the loan officer that I worked with. I've done about…read more3-4 (home purchase and refinancings) and she' was by far the best. She was extremely knowledgeable and offered the best rate of the 3-4 lenders that I received good faith estimates from. Here's why I'm rating her 5 stars: 1. Communication and responsiveness - she will literally email you at all hours of the day/night, providing whatever info when you need it. communication with her was very easy from the beginning. 2. Took time to explain everything - there are so many details in going to settlement but she explained everything thoroughly, even going line by line. 3. Very honest and straightforward - no unnecessary fees and was willing to flex on some negotiable fees. fees were the lowest by a significant amount. i'm always a bit weary of loan officers/mortgage brokers but she definitely won my trust. 4. Great rate - like i said, the others couldn't touch the rate she was offering (not even the online mortgage lenders) Overall, she was extremely easy to work with and very friendly. I'd definitely do my next loan with her again. Gene

Hello folks, Ok,…read moremortgage # 4 with Ms Hoover. I hope that this review of Ms. Hoover will assist you in any way. I am a military veteran and currently working in the Washington, DC area. Our family relocated to this area three (3) years ago and without knowing anyone we began to look for a home to buy. Maria Delgado from REMAX Premier was referred to us by some friends (see review) and Ms. Delgado referred Ms. Hoover in order for us to meet out mortgage needs. Well, Ms. Hoover delivered! My experienced with Ms. Hoover has been excellent. Ms. Hoover is very knowledgeable on VA loans and on the VA streamline process. It made everything go smoothly and with no problems. She is very professional, responsive and stays on top of her game because she knows what she is doing. You will not be disappointed. (I almost sound like a salesman). Lastly, I take these reviews very seriously. I have been deceived by some bad folks out there. I work very hard so that I can provide for my family needs. I recommend that with all of the web sites and different access, do a research on the internet before you decide to buy or do anything. I am sure that is how you got here in the fist place. Don't blame the company for a bad employee. The company may be great and just made a mistake of hiring a knucklehead (or two) as a company representative. In that case, write your review and notify the manager or the owner of the company. I do like to give people the benefit of the doubt, however, my review and others are extremely important in giving folks a good word for doing a great job and warning others of the not so good kind.... I hope that this review helped you in any way and if you do decide to work with Maria and or Melissa, I hope that it all works out. Please do not hunt me down if the deal goes mas o menos (ok and not excellent). It does happen but as far as I know Melissa has my vote of confidence....