I had been a loyal Firestone customer and before I bought a new car I had the Brockton location due…read moremy oil changed but when I bought a brand new car I did not trust them to do my oil change (that should have been a clue) but I am incredibly loyal and still trusted them for tires and alignments. I got a nail in my tire and went in for a patch... At first the guy did not want to look at my tire because it was drizzling rain but finally he did go out side. They said due to the overall shape of my two year old tires the whole tire needed to be replaced I did not question that but when I asked for a price he did not want to check for the price now because the tire was not in stock and he would call me at work later. I did not want to give them my business. OK now I believe I need 2 New tires to match the other 2 on the car. I called Town Fair tire in the Westgate Mall because a coworker recommended them...they quoted me a price for the correct brand size but the wrong model number so it would not match the other 2 on the car. In comes Justine from the Sullivan tire web site/call center and she asked if I was sure the model number I gave her was the correct model. She did some research and disovered they quoted me the wrong tire. I contacted Town Fair back and they turned it back on me how do I not know what tires are on my car and it is not there fault I spoke with the call center not them. Needless to say I decided to go with Sullivan Tire now bare in mind I had not stepped in the store. This morning I go in the store prepared to spend $406...The guy said Firestone was trying to up sell you all you need is a $30 patch which is what I sought in the begining. I am now loyal to Sullivan Tire...I know why they have been in business 62 years!!!!!!!!

Sullivan does not perform the services listed on your receipt. Employee claimed this is because it…read moremay have been "difficult". Why would I be charged for a service their technicians were incapable of completing? I brought the car to be repaired, if the technicians were incapable of performing the repair then why was this listed a completed on my receipt and money exchanged for the service? Terrible company with sub-par employees. Take your vehicle anywhere other than Sullivan Tire. The Employee working behind the counter at their Fairhaven location is a HUGE liability for this company. Sees no problem in charging for services not performed because of "difficulty," and no need to inform the customer.

Under the new ownership Joe's Service station gets 5 stars from me…read more Every time I bring one of my vehicles to Vinny, he takes me in right away and gets to the bottom of my issue. As far as cost goes he's the best, just Had 4 calipers replaced on my Tundra which were seizing causing an awful loss of breaking. He was extremely reasonable in his pricing, considering the time to find parts etc. Not all suppliers had the parts in stock. He has also fixed my Buick 4 door sedan which had a bad control arm bushing, in which the previous owner of Joes Service could not find. I now drive in confidence. Best to you all! JB

Of course I'm gonna give my dad 5 stars. Shoutout to Brian too. Hardest working guys on the planet…read more!!!!!!

Been taking my car to Rich for 10 years now - he's the only honest mechanic I've ever dealt with…read more He's told me more often than not that something DOESN'T need to be fixed, which is a nice change from the ripoff joints who tell you that you need a new Johnson Rod. Reasonable prices and quality work.

hi steve thanks for taking care of the mustang's problems made the trip home witout a problem…read more got the work done in a short amount of time given the issues thanks again j. sullivan now i can drive the car like a normal automobile

Very friendly. Broke down. Took very good care of…read more everything. A+. Thank you Mdlfcr@g

I stopped in for a leaking tire and, having previously worked for an auto repair shop, I had the…read moremoney and wanted it done close to home for convenience. I couldn't believe that they had any customers left when I got the bill and had a chat with the young lady at the counter. They couldn't find a leak in the tire but managed to charge me forty four dollars that I later saw included disposal of the tire that was never fixed and still on my car. Then the junk mail and "reminders" started pouring in. I asked the woman what oil changes were up to now thinking , perhaps, $40 or maybe even $50. She explained that it's only $20 but once you included the price of the filter and the oil it was over $150.00. WAY overpriced racket that should have closed decades ago. I don't know why it's still there.

Great service, fair prices and great valu. My entire family uses this automotive shop. I recommendread more

Great Great customer service. I was in a jam and had a flat tire at home. He went above and…read morebeyond to get it fixed so we would not miss out on our July 4th plans! Highly recommend!

I had reached out yesterday for an oil change that I had put off, I was able to take my car in that…read morenight and it was ready the next morning. I truly appreciate Garin getting me in so quickly right before this storm. Garin went above and beyond and also filled up my tires with air and refilled my window cleaner that was running low. great prices, and an awesome mechanic, will be back again!

I took my 2024 Subaru Forester to Garin's this morning for an oil change and tire rotation. Not…read moreonly did they do this, but they checked the tire pressure, topped off the fluids and had it ready within about an hour and a half. AND as a bonus, the mechanic was so nice!!! I highly recommend Garin's Automotive!! I will certainly be taking my car back in the future.

Great service and a quick turnaround. He got straight to the point and fixed issues the dealership…read morehad messed up on my car, saving me a lot of trouble and $. He also replaced my struts, and my car has improved so much since then, running with better longevity now. Really appreciate the efficient work !

From the owner: We specialize in VW/Audi vehicles but the work extends to all vehicles. Inquire to find the best…read moresolution for your concern.