Been taking my car to Rich for 10 years now - he's the only honest mechanic I've ever dealt with…read more He's told me more often than not that something DOESN'T need to be fixed, which is a nice change from the ripoff joints who tell you that you need a new Johnson Rod. Reasonable prices and quality work.

hi steve thanks for taking care of the mustang's problems made the trip home witout a problem…read more got the work done in a short amount of time given the issues thanks again j. sullivan now i can drive the car like a normal automobile

Got my inspection here the other day, even on a Saturday the service was quick and I was in and…read moreout. Didn't overcharge for anything. Only thing is that the parking/waiting situation was weird and they don't seem to have a good process down for like paying and getting your car. It only took an extra minute but it was awkward to find the woman by just kind of walking around.

The worst of the worst !!! I was sooo over charged for a 15…read moreminute repair that I would consider it stealing. When I asked why so much they blamed it on the price of the part. I looked up the price of the part and it was $60. They're also con artists !

Very friendly. Broke down. Took very good care of…read more everything. A+. Thank you Mdlfcr@g

I stopped in for a leaking tire and, having previously worked for an auto repair shop, I had the…read moremoney and wanted it done close to home for convenience. I couldn't believe that they had any customers left when I got the bill and had a chat with the young lady at the counter. They couldn't find a leak in the tire but managed to charge me forty four dollars that I later saw included disposal of the tire that was never fixed and still on my car. Then the junk mail and "reminders" started pouring in. I asked the woman what oil changes were up to now thinking , perhaps, $40 or maybe even $50. She explained that it's only $20 but once you included the price of the filter and the oil it was over $150.00. WAY overpriced racket that should have closed decades ago. I don't know why it's still there.

Best garage I've been to in a while. Great work, on time, couldn't be happier. I will be taking my…read morecar back here for everything I need done to it.

Great service. Good, honest people, reasonably priced, and completed when they said they would with…read moreno problems. I've recently had them do a tune up which was great. And with my old vehicle they did brakes, starter, battery, tune up, oil change, wiper blade motor, and valve cover gaskets. Brian Arrighi is good, honest small business man.

I had been a loyal Firestone customer and before I bought a new car I had the Brockton location due…read moremy oil changed but when I bought a brand new car I did not trust them to do my oil change (that should have been a clue) but I am incredibly loyal and still trusted them for tires and alignments. I got a nail in my tire and went in for a patch... At first the guy did not want to look at my tire because it was drizzling rain but finally he did go out side. They said due to the overall shape of my two year old tires the whole tire needed to be replaced I did not question that but when I asked for a price he did not want to check for the price now because the tire was not in stock and he would call me at work later. I did not want to give them my business. OK now I believe I need 2 New tires to match the other 2 on the car. I called Town Fair tire in the Westgate Mall because a coworker recommended them...they quoted me a price for the correct brand size but the wrong model number so it would not match the other 2 on the car. In comes Justine from the Sullivan tire web site/call center and she asked if I was sure the model number I gave her was the correct model. She did some research and disovered they quoted me the wrong tire. I contacted Town Fair back and they turned it back on me how do I not know what tires are on my car and it is not there fault I spoke with the call center not them. Needless to say I decided to go with Sullivan Tire now bare in mind I had not stepped in the store. This morning I go in the store prepared to spend $406...The guy said Firestone was trying to up sell you all you need is a $30 patch which is what I sought in the begining. I am now loyal to Sullivan Tire...I know why they have been in business 62 years!!!!!!!!

Sullivan does not perform the services listed on your receipt. Employee claimed this is because it…read moremay have been "difficult". Why would I be charged for a service their technicians were incapable of completing? I brought the car to be repaired, if the technicians were incapable of performing the repair then why was this listed a completed on my receipt and money exchanged for the service? Terrible company with sub-par employees. Take your vehicle anywhere other than Sullivan Tire. The Employee working behind the counter at their Fairhaven location is a HUGE liability for this company. Sees no problem in charging for services not performed because of "difficulty," and no need to inform the customer.

Excellent service provided by Kenwood. Made an online appointment and the response time for options…read morewas prompt. A well kept shop with pride in their work. Great history of the building as it was an old schoolhouse and library. Highly recommended.

Great place, local store with a squeaky wood floor. Fair prices, quick service…read more Long time customer, that returns often.

Calling area auto shops this morning trying to find someone to do an oil change today. Called KNB…read moreand got an appointment to come in one hour. The owner and the mechanic were VERY personable, responsive and professional. Also their wait-time and service fee were reasonable. Will happily go back.

Called at the start of the week about my car speakers and was told I could drop it off 3 days…read morelater. When I got there, I was turned away at the desk by a technician who was confused on why someone would say that because apparently they don't do audio stuff. Waste of a week I could've spent getting it fixed elsewhere...

Jay has been doing my company & personal work for 36 years+ and is Extremely knowledgeable, great…read morecommunication skills, sticks to his estimates always on time. Can't say enough!!

There are only two things I look for in a mechanic; competency and honesty…read more Jay Martin Auto has them both. Highly recommend.