I had been a loyal Firestone customer and before I bought a new car I had the Brockton location due…read moremy oil changed but when I bought a brand new car I did not trust them to do my oil change (that should have been a clue) but I am incredibly loyal and still trusted them for tires and alignments. I got a nail in my tire and went in for a patch... At first the guy did not want to look at my tire because it was drizzling rain but finally he did go out side. They said due to the overall shape of my two year old tires the whole tire needed to be replaced I did not question that but when I asked for a price he did not want to check for the price now because the tire was not in stock and he would call me at work later. I did not want to give them my business. OK now I believe I need 2 New tires to match the other 2 on the car. I called Town Fair tire in the Westgate Mall because a coworker recommended them...they quoted me a price for the correct brand size but the wrong model number so it would not match the other 2 on the car. In comes Justine from the Sullivan tire web site/call center and she asked if I was sure the model number I gave her was the correct model. She did some research and disovered they quoted me the wrong tire. I contacted Town Fair back and they turned it back on me how do I not know what tires are on my car and it is not there fault I spoke with the call center not them. Needless to say I decided to go with Sullivan Tire now bare in mind I had not stepped in the store. This morning I go in the store prepared to spend $406...The guy said Firestone was trying to up sell you all you need is a $30 patch which is what I sought in the begining. I am now loyal to Sullivan Tire...I know why they have been in business 62 years!!!!!!!!

Sullivan does not perform the services listed on your receipt. Employee claimed this is because it…read moremay have been "difficult". Why would I be charged for a service their technicians were incapable of completing? I brought the car to be repaired, if the technicians were incapable of performing the repair then why was this listed a completed on my receipt and money exchanged for the service? Terrible company with sub-par employees. Take your vehicle anywhere other than Sullivan Tire. The Employee working behind the counter at their Fairhaven location is a HUGE liability for this company. Sees no problem in charging for services not performed because of "difficulty," and no need to inform the customer.

Been taking my car to Rich for 10 years now - he's the only honest mechanic I've ever dealt with…read more He's told me more often than not that something DOESN'T need to be fixed, which is a nice change from the ripoff joints who tell you that you need a new Johnson Rod. Reasonable prices and quality work.

hi steve thanks for taking care of the mustang's problems made the trip home witout a problem…read more got the work done in a short amount of time given the issues thanks again j. sullivan now i can drive the car like a normal automobile

It's a pleasure dealing with a professional and knowledgeable repair firm. It's especially nice…read morebeing able to trust them with your exotic and know the work will be done well. Not the cheapest, but as so much else in life, you get what you pay for!

Very friendly. Broke down. Took very good care of…read more everything. A+. Thank you Mdlfcr@g

Great service, fair prices and great valu. My entire family uses this automotive shop. I recommendread more

Great Great customer service. I was in a jam and had a flat tire at home. He went above and…read morebeyond to get it fixed so we would not miss out on our July 4th plans! Highly recommend!

Got my inspection here the other day, even on a Saturday the service was quick and I was in and…read moreout. Didn't overcharge for anything. Only thing is that the parking/waiting situation was weird and they don't seem to have a good process down for like paying and getting your car. It only took an extra minute but it was awkward to find the woman by just kind of walking around.

The worst of the worst !!! I was sooo over charged for a 15…read moreminute repair that I would consider it stealing. When I asked why so much they blamed it on the price of the part. I looked up the price of the part and it was $60. They're also con artists !

Very good service all people are very nice and do anything for you and will help you outread more

I took care of in for its MA annual inspection sticker. They were accurate in what my wait time…read morewould be, and had a tv to watch and some magazines in waiting room while waiting for my car to be inspected. The employees were friendly, professional and courteous. I plan to go to them next year for the car's inspection sticker. In the past, I have had my brake pads replaced and found the price to be reasonable, and they took the time to explain what work they had done on the brakes. I highly recommend Midas in Bridgewater for work done on your car.