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    American Motorcycle Company

    1.0 (3 reviews)
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    8 years ago

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    The Cycle Ward Bluffton

    The Cycle Ward Bluffton

    4.5
    (4 reviews)

    100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

    I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

    GearHeads Garage & Auto Sales

    GearHeads Garage & Auto Sales

    3.4
    (5 reviews)

    DO NOT GIVE THIS MAN YOUR BUSINESS. My minor son was in a car wreck with 4 other cars. By the time…read moreI got there the car was taken to this garage (I did not approve of this). After getting things situated with insurance I called to see what I needed to do to get the car out OR scrap it. Not only is he a MASSIVE price gouger but also cheap with the scrap. Is trying to charge a single mother with an above $1000 bill just because the car is sitting and only offered me $250 off the bill for the scrap of my 2015 Rogue. It runs but needs major work that I most likely would have given him if the situation was better. THIS MAN IS THE EPITOMY OF AN Arseholp. And I dont know about you Bluffton neighbors but I would rather give my business to ppl like those at AutoTech who are honest and good people In general. I tried explaining the situation and even asked him how he could ethically do this to someone and he did not care. There has to be a cap on this kind of thing but he is willing and able to screw ppl at his leisure. No working with me at all. He even admitted I could go anywhere else and get way more for the scrap but this is all he is offering. Awful awful human being and apparently incapable of doing the right thing.

    Sammy is a high energy professional that constantly goes above and beyond to take care of your auto…read morerepair needs. My Vespas that have broken down regularly have been running like a top since GearHeads overhauled. He delivers to the house and responds to my texts any time day or night. He worked on my Mercedes that has only seen the dealers shop. He does a better job for less. We have a number of projects planned.

    American Motorcycle Company - motorcyclerepair - Updated August 2026

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