I had my kitchen installed 14 years ago and 1 large shelf came crashing down. Even 14 years later…read morethey were so responsive and solved my problem. I couldn't give a better recommendation than that!! Shari Gluckstadt

I'd always been told that kitchen renovations were the toughest. We had already lived in the…read moreapartment during two separate bathroom renovations. It was time to find a new general contractor. We found that interviewing contractors for the job was stressful: costs were not disclosed up front and none gave us the feeling that we could trust them to deal with us fairly. So, it turned out to be a welcome pleasure to deal with Broadway Kitchen and Bath's owner, Jeff Chinman. From the beginning, he was honest and forthcoming about all aspects of the renovation. He really is a gem: a NYC vendor for many years who really has the customer's best interests in mind. While the showroom is unimpressive, it turns out that everything ordered through them turned out to be of good quality and reasonably priced. As various unexpected expenses were incurred, additional charges were also handled in a fair manner. At times when another contractor might have taken the easy way out on some aspect of the job, we found that Jeff would listen to our concerns and would try to find a solution that would satisfy us. No cutting corners! The two associates who were assigned to our job were terrific: Jimmy and Oscar. They managed to be as unobtrusive as they could be (e.g., cutting wood out on our balcony even in the bitter cold to minimize dust and noise). Would I hire them again? YES, absolutely. Did they meet expectations? YES, over and above.

David is excellent! So down to earth, knowledgeable. We had a great experience choosing our kitchen…read morefloor because of him! Definitely recommend bringing samples of your cabinets if redoing kitchen to hold against potential floors to gain a better perspective of how the room will look. Paid for delivery- everything went smooth, no issues at all.

What a wonderful experience I had today after looking around for a discontinued tile for weeks now…read more I was able to finally find my shower tiles that would match the original tiles due to a leak. Thank you Hildee for taking the time a directly navigate me through the beautiful newly renovated showroom. I would definitely recommend this Cancos Tiles. Thanks again to my salesperson Hildee for your honesty & help with my tile selection.

Ever have a sense that a business is going to have exactly what you want just from walking in?…read moreThat's how I felt when I first entered Bisazza. The showroom itself was stunning and I was immediately impressed not only with the selection but also with the layout and presentation. I was helped by a very knowledgeable and friendly young woman with great hair. She helped me in picking some promising samples and the end results in our fireplace speak for themselves. The way our studio lighting plays on the tiles is perhaps our favorite part. We could not be more pleased with the quality of the service and tiles.

All batches of mosaic tile are different. You may end up with a different color or hue. The product…read moreis very thin and over-priced!

They did a perfect job installing carpeting on a large staircase. Was not a easy job, some was an…read moreopen staircase and some was a closed. From choosing the the carpet through installation everything was easy. The 3 installers could not have been nicer, they stayed till after 6pm to finish the job - they came first thing in the morning. Best of all - the price seemed reasonable!! Highly recommend and I am picky.

Allen Carpet in New Rochelle, NY has worked with us on 4 different…read moreprojects during the past 10 years. Each one of them was not only a pleasure to work with the owner, whose name is Kenny, but their pricing was competitive, their selection of products like vinyl flooring, ceramic tiles and carpeting was abundant, and much more so than the big box stores. Their delivery and installation is performed by store employees who know their job quite well, and do the installation rather quickly, and to perfection. If you visit the store and give them a try, you will not be disappointed.

We had recently been to the KOHLER showroom regarding our bathroom renovation, and everything about…read moreit went off without a hitch. There worker helped us out and was just amazing. They did not just try to sell their products; instead, they understood our style and our layout and showed us the right finishes. We left feeling great and having a completely designed room with no stress at all.

Lovely kitchen and bath hardware High end prices…read moreDidn't garner any attention from the staff Beautiful displays Convenient parking

This is a great place to get floor supply, all the staff there are super helpful…read more They have full line of Bona floor finish.

I bought flooring at Unique many years ago. Alvin was consultative and knowledgeable. I was able to…read moreget a better quality product for a more competitive price compare to many other stores. The team was helpful and responsive. They accommodated my turnaround needs and some how made it happen. That's what I call a great customer experience!

Save your hard earned money. Joe and his team installed a seam (I had seamless granite and was…read morejust sprucing up the look - did not change footprint) with two unmatching colors. Looks awful - cost 7k. Didn't fix and didn't offer a discount for their poor work.

We, unfortunately, dealt with Joe for our basic 60" vanity top. It was a complete disaster from…read morestart to finish. Workmanship and especially customer service are completely lacking. We will most definitely be looking elsewhere for the rest of renovations. This was our awful experience: It took a week for Joe to get a hold of the template guy to schedule an appointment for which he never showed up. Joe, of course, did not take the blame or apologize for the no show. When the measurements were finally taken we were told by Joe that it would be less than 2 weeks to fabricate. Four weeks later and after countless unanswered messages from Joe, we finally got the word our counter was ready (by calling ourselves- don't expect them to do their job). We scheduled the install and they showed up without the back splash because, according to the installer, they broke it while cutting (when we asked Joe why we were told it was all done if it had broke while cutting he changed his story saying it broke while loading onto the truck). We were underwhelmed with the product and installation. There was a large gap left between the wall and counter top. We complained & Joe said the side splash (which we did NOT want or order, but apparently paid for) would cover it- we had no choice but to use the side splash at this point. We just got the back splash and side splash installed and they are too short for the counter top. I expected everything to be perfect considering it took a month for a 60" vanity top. Precision is important in this industry, but apparently not to Gem. The polish on the stone is not good, the measurements taken were not correct and Joe was an absolute horror to deal with. They take no responsibility for their mistakes and they did not reduce the price for our troubles and the poor quality of their stone or offer us a corrected back splash for their measuring error. Save yourself a lot of stress, wasted time and money... go elsewhere.

I couldn't have hoped for a better experience. This company was so cooperative, clean, patient,…read morekind and flexible not to mention their very reasonable price. I don't usually write reviews but this company is SO EXCEPTIONAL. I had my floors sanded and stained. They cooperated with my time requests. The person running the team helped me pick the color with patience although I was being quite indecisive. He provided me with good info to make an informed decision. They didn't rush me and went over and above in every aspect of the service. It turned out he was right on. I have a beautiful floor If you need anything done you can feel very comfortable to use this company.

If their customer service is to be a preview of how it will be dealing with this company stay away!…read moreI had a scheduled appointment for a quote, the appointment window was from 1-3pm. The person called at 1:30,1:35 and 1:37pm, which the calls went to straight to voice mail because phone companies..... They texted me at 1:37, I returned the call immediately and the person now informs me, we have left your area and can only visit tomorrow. What is this? I took the day off work to meet with you and you couldn't even leave a voicemail? Dont bother. this type of behavior from a company is unacceptable.