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    New Castle Building Products

    5.0 (1 review)
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    6 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (94 reviews)

    $$

    I visited the store because I needed a water pump, and an associate named Jay assisted us. He was…read moreincredibly helpful, showing us all the different types of water pumps and the correct hoses for them. He even approached us first to see if we needed any assistance while we were browsing. The store was clean, and the service was great. Even though we used the self checkout, the cashier nearby was very friendly and wished us a wonderful day. It was a great shopping experience! Vine a la tienda porque necesitaba una bomba de agua y el empleado Jay nos ayudó. Fue de gran ayuda y nos mostró todos los diferentes tipos de bombas de agua y las mangueras correspondientes. Incluso se acercó a nosotros para ver si necesitábamos asistencia mientras las estábamos viendo. La tienda se veía limpia y el servicio fue excelente. Aunque usamos el auto-pago (self-checkout), la cajera fue muy amable y nos deseó un buen día. ¡Fue una excelente experiencia de compra

    I know this will make no difference at all, but I have to get it out of my system. LOWE'S SUCKS…read more - Customer service almost non-existent - Rude/patronizing answers (We're sorry, somebody will get back to you. How about finding me a solution?) After I paid $4,240 for flooring and its installation, I cannot get an answer on when will the flooring be put down. The latest is that adhesive is missing from the order. OK, get it. That was a week ago. The installation center first said someone will get back to you in 2 days, max - nothing. After 4 days, I called them, someone will get back to me in 5 days max. I called the store and asked to speak with flooring, after 10 minutes of silent line, I hung up and called again - nobody answered the phone. The installer told me that Lowe's is aware of the missing items and will have to complete the order before they schedule the installation. Hey Lowe's. Do you get my frustration with you? Doubt it.

    New Castle Building Products - buildingsupplies - Updated September 2026

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